How do I set the number of people per pitch/unit?
For each campsite type you can set up:
- a maximum number or people
- a minimum and maximum number of children/infants, adults and people
- alternative rules, for example maximum 3 adults OR maximum 2 adults and 3 children
For example, this means you can set capacities on the same pitch type for an adult-only party or a larger family party.
To add capacity rules, please follow the steps below:
Step 1: Visit the ‘Campsite types & extras’ tab in the manager portal
Step 2: Select the campsite type you wish to edit
Step 3: Scroll to the ‘Capacity’ section
Step 4: First set the maximum number of people per pitch/unit using the dropdown menu - we will never exceed this number
Step 5: To set more restrictions, click Add an alternative capacity rule button under ‘Alternative capacity (optional)’. This will create a rule group
Step 6: Now click Add a rule. You can now specify, for example:
- Minimum adults
- Maximum adults
- Maximum infants
Step 7: Within the same rule group, select Add another rule from the dropdown menu to pick as many of these rules as you want. The maximum potential number of people will show at Total persons on the right-hand side, but will never exceed the maximum number at the top.
Important: if you’ve ticked Alternative capacity, each rule group must contain all the types of people you wish to accept within that rule group, otherwise we won’t show the campsite type in searches for that person type. For example, if you don’t specify rules for children, and there are no other rule groups that allow children or infants, the pitch type won’t appear in searches containing people in the age range you have set up for children (e.g. ages 3 - 17). If Alternative capacity is unticked, we will automatically accept all types of person, taking into account the adult-only feature if you have selected it in Site info / Features.
Step 8: If you want to add an alternative capacity, click the button Add an alternative capacity rule. This creates a new rule group, which will be an alternative to the first group.
Example: if you want to limit capacity to either 3 adults or 2 adults and 3 children/infants, your rule groups would be:
- Rule group 1: adults maximum 3
- Rule group 2: adults maximum 2, children or infants maximum 3
Step 9: Again select as many rules from the dropdown menu as you want
Step 10: If you make a mistake, use the ‘x’ to delete a rule, or the dustbin icon on the right to delete a rule group
Step 11: Remember to save the form at the bottom