Coldstream Holiday Park

Líbí se Lovely little campsite

Nelíbí se State of toilets and shower facilities. Had not been properly cleared all weekend

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Od správce: Thank you for your feedback. We are glad to hear that you found our campsite lovely, but we are very sorry to learn that the condition of the toilet and shower facilities fell short during your stay.

To ensure our facilities stay fresh, our team cleans and checks the amenity block twice daily. We also leave mops available for guests to tidy up after themselves after using the showers—though sadly, not all guests do this.

We appreciate you bringing this to our attention, as it helps us monitor busy periods more closely. We hope to welcome you back for a much improved experience in the future.

Kindest Regards
The Coldstream Team

Líbí se The site was good, clean, the playground for the kids was really nice. The amenities were great, clean and the added bonus was the fridges and freezers.

Nelíbí se The ground was really hard, and we struggled a bit to peg our tent, luckily we had hard ground tent pegs.

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Od správce: Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed what we have to offer and that the kids loved the playground. It's great providing those extra fridges and freezers to make our guests' stays a bit easier!

We appreciate your feedback about the ground. Summer sun can certainly bake the terrain quite hard, so we are incredibly glad you came prepared with hard ground pegs! We hope to welcome you and your family back for another great stay soon.

Warm Regards
The Coldstream Team

Líbí se Place

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Od správce: Thank you for leaving a review. We hope to welcome you back to Coldstream In the future.
Kindest Regards
The Coldstream Team

Líbí se The site was big, so we had privacy. Staff were friendly and accommodating

Nelíbí se My husband is visually impaired, so he couldn't access the keypad on the toilet door as there were no braille or tactile numbers. I did mention this at the time, but it is a reason we won't return to this particular site.

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Od správce: Thank you for sharing your feedback with us. We are glad to hear you enjoyed the spacious site and found our team friendly, but we are incredibly sorry for the accessibility barrier your husband experienced with our toilet door keypad.

While we appreciate you bringing this to our attention during your stay, we completely understand why this impacted your experience and your decision to return. Accessibility is incredibly important to us, and we are actively looking into solutions—such as adding tactile and Braille signage—to ensure our facilities are welcoming and usable for everyone. Thank you for helping us identify this crucial area for improvement, and we wish you both the very best in your future travels.

Kindest Regards
The Coldstream Team

Líbí se Friendly staff
Adequate facilities

Nelíbí se Lack if toilet roll in ladies toilet
Floors swimming in water after people shower
But that cant be helped

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Od správce: Thank you so much for taking the time to share your feedback. We are really pleased to hear that you found our staff friendly and our facilities adequate for your stay!

We also appreciate you bringing the issues in the ladies' washrooms to our attention. While you are right that people showering will inevitably bring in some water, we always want to keep our facilities as comfortable and tidy as possible for the next person.

Please be assured that our manager is currently reviewing the cleaning and restocking schedules with the accommodation team. We are adjusting our walkthrough times to ensure that toilet rolls are topped up more frequently and floors are mopped down more regularly during peak times.

Thank you again for helping us improve, and we hope to welcome you back for an even better stay in the future!

Kindest Regards
The Coldstream Team

Líbí se Everything, shower blocks were great, very clean and warm, great washing up facilities. Lovely well maintained site with great friendly staff. Will definitely be returning.

Nelíbí se Nor a dislike as such but may be better to have 2 x large shower rooms with accessibility for larger people and families to use instead on 2 smaller cubicles which were a little cramped

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Od správce: Thank you so much for the wonderful review! We are absolutely thrilled to hear that you found the site well-maintained and that our friendly team looked after you so well. It is great to know you enjoyed the warmth and cleanliness of our facilities and will be returning.

Regarding your feedback about the shower sizes, we completely understand that the standard cubicles can feel a little cramped for families. We wanted to let you know that our accessible shower room is actually available for anyone to use—it is the perfect space for larger families with small children who need that extra room to get ready.

Thank you again for the helpful suggestion, and we look forward to welcoming you back soon!

Kind Regards
The Coldstream Team

Líbí se Everything, third time we’ve stayed her and really can’t fault it, the site is kept clean and tidy and the staff are always very friendly..

Nelíbí se Nothing

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Od správce: Thank you for the fantastic review! We love welcoming returning guests, and we're thrilled that your third stay with us was just as good as the last. It’s wonderful to hear you enjoyed the clean site and our friendly team. See you again soon for your next break!

Kindest Regards
The Coldstream Team

Líbí se Everything

Nelíbí se Nothing

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Od správce: Thank you for leaving a review for us. We hope to see you back at Coldstream again in the future.
Warm Regards
The Coldstream Team

Líbí se We where camping a good size pitch.

Nelíbí se We had pitch 1 and there was an opening going through to the toilets and everybody was walking through our pitch.it needs to be fenced or roped of

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Od správce: Thank you for taking the time to leave your feedback. We are glad to hear that you were pleased with the size of your pitch!

We do want to apologize for the disruption you experienced on Pitch 1. To give you some context, that pathway was originally put in to assist campers, allowing them a direct route so they didn't have to walk all the way around the touring vehicles to get to the amenity block.

However, we completely understand that this has inadvertently led to people cutting across your pitch and compromising your privacy. That is certainly not our intention, so we will look into this to see if we can better define the boundaries or adjust the layout to keep the convenience for campers without impacting Pitch 1.

Thank you again for helping us improve our site layout, and we hope to welcome you back for a much more relaxing stay in the future!

Kind Regards
The Coldstream Team

Líbí se Beautiful, immaculate site.
We were very lucky to have glorious weather.
Lovely walks around the area and a short walk into town.
Toilets / wash room always clean.
Pitch slightly sloped, so needed our levelling ramps. Grass to the side with plenty space to relax.
All staff we came across were very friendly.

Nelíbí se Nothing

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Od správce: Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such an enjoyable stay with us.

We’re glad the weather played along for you and that you got to enjoy the lovely local walks and the easy stroll into town. Our team takes great pride in keeping the grounds and facilities immaculate, so your kind words about our cleanliness and friendly staff really mean a lot to us.

Thank you for the note about the slight slope on your pitch—having those levelling ramps handy is always a great tip for fellow tourers! We are so glad you still had plenty of space on the grass to relax and unwind.

It was a pleasure having you stay with us, and we hope to welcome you back for another beautiful break soon!

Kindest Regards
The Coldstream Team