Cotswolds Camping

喜欢 Nothing.

不喜欢 Our group booked a weekend at Cotswolds Camping through Pitchup, the booking platform advertised by the campsite. What should have been a relaxing break became one of the most stressful weekends we’ve ever experienced, entirely because of the behaviour of the warden.

The problems began when our friends extended their stay through Pitchup. On arrival, there were no staff at reception, so they phoned the campsite. Instead of a welcome, the warden immediately complained their booking was causing him “a nightmare” because Pitchup had allocated multiple pitches. This was clearly an issue between the campsite and its booking system, yet he blamed paying customers who had simply used the advertised booking platform. He then confirmed they could remain on one pitch, so they spent hours setting up their caravan and awning.

When my partner and I arrived the following day, the warden was on a personal phone call on loudspeaker and seemed annoyed to be interrupted. His first comment after checking us in was, “You’ve got the worst pitch on the site.” Hardly the welcome you expect.

When we mentioned our friends were already staying, he sighed and replied, “Oh, her. She’s been causing me a headache all day.” He then walked us to their pitch where he told my friend she’d booked her stay in “the stupidest way possible” and demanded she move her fully erected caravan because of the Pitchup error, despite having told her the previous evening she could stay where she was.

The following day, while the rest of us were out, the warden approached my friend’s partner, who was alone with two dogs in temperatures exceeding 35°C. Without introducing himself, he pointed at him and ordered, “You’re moving!” My friend’s partner calmly explained he couldn’t safely dismantle the caravan alone in that heat. When told another camper couldn’t access electricity, he immediately offered a solution using his own electrical splitter, which successfully restored power to the neighbouring pitch. The neighbouring campers were delighted, yet the warden dismissed the solution and later returned shouting that because my friends had “refused” to move, he was calling the police.

He repeatedly threatened that it “wouldn’t just be the police” attending and implied others would forcibly remove my friends, their dogs and caravan. He marched around the campsite making loudspeaker calls while everyone watched, later claiming police would breathalyse our group and force “the least drunk” person to tow a seven-ton caravan. He even made completely false allegations about cannabis use before attempting to interfere with my friends’ caravan hookup.

Police eventually attended. After hearing both sides and speaking to neighbouring campers, they confirmed the Pitchup booking system had caused the original issue, not my friends. They also made it clear the warden’s behaviour was unacceptable, that nobody could legally tow a caravan after drinking, and that neither he nor anyone else could forcibly remove anyone from the campsite. Independent campers fully supported our version of events and several also described the warden as rude during their own stay.

Only after police instructed him to leave my friends alone did the harassment stop.

The campsite itself has potential, but no holiday should involve intimidation, public shouting, threats, police attendance or being blamed for faults in the campsite’s own booking system. Management urgently needs to address both the Pitchup issues and the conduct of the current warden.

We certainly won’t be returning, nor will the friends and family we regularly camp with.

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喜欢 Very good host and facilities

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喜欢 The accommodation, Meadow Barn Shepherds Hut, was clean and comfortable. It was very quiet at night. The main toilets were clean and sufficient for the few units on site, but with a three year old and a Granny who gets up at night to use the toilet it was a pity the toilets closer to the unit were locked as were the showers. Washing up facilities were most helpful as were the fridges and freezer, due to the very hot weather. The three year old was very happy to use the play area in the woods. It had enough to keep her entertained and was in keeping with the site. We were lucky it was not the school holidays and there were no older children to compete with.

不喜欢 Limited access to Toilets and showers even though we were given a code in the email I received the day before our arrival.
( TOILET CODE - C1357)

Quite a distance to go if your toddler needs the loo in a hurry.

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喜欢 Close to Charlbury and Charlbury station which is 20min train to Oxford.

不喜欢 A campsite with real potential, though it could use a bit of maintenance. The showers left a bit to be desired (definitely worked up a sweat again pretty quickly after!). Dog walking options nearby were a little limited. A few of the toilets, showers and the cafe were closed during our stay - understandable if things were quiet, but worth knowing before you go. There was a noticeable drain smell near the washing-up area.

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来自经理: It states on our website and the cafe website that it is closed monday-wednesday. During your stay we had 28 people on site, the main shower and toilet block was open which provides 6 showers and 8 toilets. your welcome to check the government guidelines on how many showers and toilets need to be available, you will see we far exceed the bare minimum many times over.

喜欢 Easy to check in. Site clean and spacious. No problems

不喜欢 Only small quibble was lack of hot water at outside kitchen sinks. But not really a hardship

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喜欢 Spacious pitches, well maintained facilities and a great place for families.

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喜欢 Friendly gentleman helped me pitch my tent! Kind man nice place

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来自经理: shhhhhh dont tell everyone that. haha, i know you had to cut your holiday short , if you check your email iver sent you a credit note you can use for the future.

喜欢 Everything was lovely and clean, perfect for our weekend trip to Clarkson farm shop and pub!

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喜欢 Lots of toilets and showers, a good mix of old and new. The cafe on site is convenient and great for snacks and coffee. A good vibe on the evening with live music.

不喜欢 Dusty in places (due to dry weather) which made keeping tent clean inside difficult

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喜欢 Very nice site peaceful when we visited at the end of June.

不喜欢 Toilets wasnt cleaned and we was there for 2 nights

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来自经理: thanks for your review, glad you had a nice stay. The toilets went down to being cleaned once per day due to the weather warning, we only had 6 customers on site during your stay.