The scenery was beautiful.

The toilet blocks and shower blocks where filthy. There was rubbish everywhere. We asked for a tap to be put on at the water supply and this never happened. The children where fighting and swearing. The park is also covered in wasps and the swimming pool lining is all raised

Location of the site

Not enough facilities on site like toilets and showers. Not cleaned often enough for the number of people using them. Whenever cleaned done in busiest time. No chance to get a space on swimming pool.

Variety of amusements/ pool

Pool was tiny, loud and impossible to book. We travelled with our son who has disabilities and it was incredibly hard to turn up and be turned away, or then wait 20 minutes for a session to start to guarantee a session. The pool was noisy with loud music so our son had his fingers in his ears a lot. The slide is right next to the baby pool so the bigger kids often kicked the cold puddle water at the baby pool splashing babies.

There was no schedule for activities when we arrived. When turning up we had no idea what was on. This could have been provided in the information pack. The electric hook up was also broken and generally not working.

The view

Absolutely filthy toilets and showers, never any toilet roll in there either. We camp a lot and these were the worst facilities we have encountered. The showers were always cold, half of them didnt lock, there is no where dry within the showers to get dressed. They stank, and as for the disabled shower/toilet, there are no words. The floor was constantly wet and dirty, it stank in there, the shower ran cold all the time. The price we paid for the pitch i atleast expect clean showers and toilet roll. Disgusting.

The size of the pitch and the closeness of the electric hookup. Most staff were very friendly. Arrived early and our pitch was ready. Very lovely views from the pitch.

The facilities, toilets were old and never any soap to wash hands hardly ever toilet roll. Advertising in the toilets and around the site was very very old advertising a chip shop which opened in 2017 as new. Showers were filthy, the wash up facility was always very smelly and the bins were not emptied regularly enough they were filled with flies. The boathouse restaurant was overpriced and food quality was poor.

Not a lot!

Toilets were atrocious. Locks missing toilet paper constantly running out cleaning was poor quality and infrequent. Complained and very little was done about it but lots of excuses. It was a poorly managed touring site.
The quality of the camping pitches was also poor. Rough stone on clay, very uneven and not a good bind for pegs.
I would not recommend it.

Nothing

All of it. Adults staying up late, smoking and swearing in he’s away from where my children were trying to sleep. Dog poo everywhere. Activities were a joke, not as advertised at all. Left 2 days early.

Nothing

Everything

The size of the pitch was really good. The on site bar was good.

The shower block was terrible. Upon checking in I was advised that there was only one shower/toilet block in use as the other was being refurbished……why do this in peak season?!?

When I went for a shower Saturday morning at 0830 it was awful. There are three cubicles, one with a bath and two for showers. One of the cubicles for the showers didn’t lock.

There was no where to put my stuff while in the shower. I had to try and hang everything up on dodgy hooks which wasn’t easy.

I’ve done a lot of camping over the years and these were the worst shower/toilet facilities I’ve come across.

Most of the places I’ve been to have a dry area in the cubicle where you can put your clothes, toiletries and towel without worrying of anything falling on the floor.

The tiles and grouting was pretty grotty and chipped badly. The actual shower once pressed lasted for about 10 seconds which is not really a decent time. I had to keep it pressed down to be able to rinse off properly.

The basins in the block were all in a terrible state other than two of them. There was mud and general dirt in them.

I messaged a few days before arriving and asked if there was a power point in there to be able to straighten my hair at a mirror..I was advised there was but there wasn’t anything.

The breakfast we ordered at just gone 0900 and by 0940 we hadn’t received our order. I went and asked on the status as we had to pick up a friend at the ferry.

They asked where we ordered, we confirmed and then they advised they didn’t have our order and apologised and said we would be the next to get our breakfast. These things happen so we were ok with that.

Our breakfast then came out but it wasn’t hot at all and we had to ask again for our toast. We didn’t want to raise about the temperature of the food due to time constraints.

For the size of the campsite it’s pretty poor that there was only one shower/toilet block available.

As this is a Parkdean Resort I was expecting a better standard than what we actually had.

We’re aiming to camp over the Isle of Wight again next year but I’ll be giving this site a miss!

Well kept grounds

On arrival 19:30 there was nobody on reception, there was a sign saying go to entertainment complex a see a member of staff. We didn't know where this was, as we had never been here before.
when we did find it the security guard said he didn't have my name down, he said what static I was booked on, I said I am with my tourer.
He then gave me a map and pitch number, and said sorry there is no welcome pack or passes for me and stated that it is because the staff are all young kids.
This was a bit of a dampener on out first night there, we went and found our pitch and set up.
The next morning I went to the reception to complain about our previous evening arrival, which was very unprofessional, to be told they don`t know what happened, they weren't on shift that day.
Talk about passing the buck!
I do not think we will be using Parkdean Resorts for any of our other holiday stays.