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Excellent
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Entertainment. What the site had to offer. Friendly staff. Well …
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Excellent site, friendly staff, clean facilities but sloped pitch.
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Don’t stay if you want a pleasant stay !
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От менеджера...
Hi, thanks for taking the time to leave your review. I'm sorry you were left feeling disappointed by some aspects of your stay and I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further, as well as implementing additional cleaning checks. ^AB |
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От менеджера...
Hi, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Thorness Bay and hope to see you again soon! ^AB |
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От менеджера...
Hi, thanks for taking the time to leave your review. We're very sorry you didn't enjoy your recent stay at Thorness Bay, this certainly isn't the experience we wanted you to have. I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB |
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От менеджера...
Hi Carl, thanks for taking the time to leave your review. We're very sorry you didn't enjoy your recent stay at Nodes Point, this certainly isn't the experience we wanted you to have. I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB |
Hi Rachel, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Thorness, this certainly isn't the experience we wanted you to have.
I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
It’s disappointing to hear you did not find our bar and restaurant reasonably priced. We always aim to provide something suitable for all budgets with ever changing offers throughout the season, as well as staying competitive with the local area.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB