Nothing

We were put in a small seasonal field out of the site. No views, high fence around, close to road, not level and back legs would not even touch the ground and a squeeze to get single axle caravan on. Had to pay extra deformed swimming which we decided not to do. I had even emailed days before to ask about the pitch and negative comments. No waste facility on the field. 1 water tap which had a hose attached to facilitate one of the seasonal vans. Receptionist not helpful at all.

Place its self is nice lovely views

Pitches we stayed on were not finished was like a building site pitched on rubble and very small pitches

The dog walking field was great for the dogs.

Not sure where to start! The touring pitches that are classed as XL and not XL! We landed on Friday to get set up and couldn’t even turn my car as it was so tight! If you don’t have a motor mover then don’t bother. It’s literally impossible to get your caravan into the right position without hitting or damaging something. Some people on the site had damaged their car or caravan and some of the electric hook up points didn’t work! The toilet block wasn’t nice also. My son has a picture to prove how dirty they are and there was someone else’s poo all over one of the seats! To be fair the lady on reception was accommodating when I rang them on Friday to say the pitch was no good and we moved pitches. The pitches need to be marked correctly to make it easier for people when arriving. Looking at the site, it’s work in progress but they certainly need to sort the very very tight pitches out! I’ve never seen anything like it hence why they stipulate no twin axels! You struggle with a single regardless! Would we come back? Absolutely NOT.

Lovely facilities. Really nice clean bar area with great children's entertainer. Good soft play area for the children and spectacular views from the patio.

The "free heated indoor pool" was neither heated or free. Unlike the prices I've just seen from a previous review we got charged double that. £12 per adult and £10 a child. It cost us £46 for 45mins swimming (it would have been cheaper going to sandcastle water park in Blackpool). For an additional £6.50 you could have a padlock for the lockers (we chose just to take our clothes poolside). It's a real shame because it put a real downer on our stay there. If we had know in advance it wouldn't have been a problem. I felt like I had just had my pants pulled down on arrival (something nobody wants to experience at a swimming pool lol). No life guards either which seemed unusual

* Site lovely and clean
* Beautiful view's
* Nice bar with entertainment
* Nice clean play gym for the younger ones
* Arcades for kids

* Pitches are very tight
* Arrived and somebody was already on our pitch.
* No one managing check in, so on arrival was a big queue where people had to leave there vehicles with caravans to go to report to reception around the other side of site- Ideally should have a check in area this would avoid long wait and blocking access for people coming and going out.
* Pitch up description of site clearly states FREE swimming included, so very disappointed when we went down to go swimming to be told it is not and the cost for us would be £27 to go swimming, the charges are £6 for adults £4 for kids. They is also no mention on their website or social media of these now incurred charges on top of what's paid for pitch.
I spoke to reception who states they had informed pitch up 1 month ago to update the description of these now charges for swimming, my argument was that although they is a delay with pitch up updating the site, they as a company should have a courtesy to their customers to at least email their customers prior to arrival or state it on the website, so we have a choice whether we wanted to keep the booking. We booked assuming swimming was included in the price as that's what it states on pitch up. So ended up costing us £46 pitch £27 swimming totalling £73 for one night, has we couldn't let the kids down. We go to Haven for less than that.

Nothing

False advertising.. The pool is not included in the extremely high price .. it's £6 per adult and £5 per child .. the pool is only waist deep, the pitches are scruffy and have no view .. we did not stay and have requested a refund

The view and the weather was kind to us. Longridge was good to visit with nice bars and the rounding areas.

the park is in the process of being renovated especially around the static areas. the pitches we were placed on were in the middle of being resurfaced and it felt like we were sat in the middle of a building site. The price was not reduced to reflect this.

We do love the park but got disappointed this time around.

The pool is no longer free to use which was a big selling point for us as we loved to book a weekend here. It is not advised anywhere that the pool is now not included in the £45 a night stay. We visited very frequently all last year but won't be making as many trips this year as its an extra £24 a day to use the pool which is the selling point for the children. I suggest if the new pool owners are charging to use the pool the heating needs be sorted as the pool and showers was freezing, the toilet was out of order and the changing area is absolutely filthy don't remember having these complaints last year.

All facilities are clean, evening entertainment. Looks like lots of changes to the touring pitches.

You now have to pay for swimming which isn't mentioned anywhere.

Had a great holiday. The facilities are excellent and all the staff were lovely. A major plus was the kids entertainment team. They were amazing!

The touring pitches look as though they’re in the process of being improved which is a good thing. The ones they are yet to do are in desperate need of levelling and clear boundaries being put in. But as said they are currently on with sorting it.