* Site lovely and clean
* Beautiful view's
* Nice bar with entertainment
* Nice clean play gym for the younger ones
* Arcades for kids

* Pitches are very tight
* Arrived and somebody was already on our pitch.
* No one managing check in, so on arrival was a big queue where people had to leave there vehicles with caravans to go to report to reception around the other side of site- Ideally should have a check in area this would avoid long wait and blocking access for people coming and going out.
* Pitch up description of site clearly states FREE swimming included, so very disappointed when we went down to go swimming to be told it is not and the cost for us would be £27 to go swimming, the charges are £6 for adults £4 for kids. They is also no mention on their website or social media of these now incurred charges on top of what's paid for pitch.
I spoke to reception who states they had informed pitch up 1 month ago to update the description of these now charges for swimming, my argument was that although they is a delay with pitch up updating the site, they as a company should have a courtesy to their customers to at least email their customers prior to arrival or state it on the website, so we have a choice whether we wanted to keep the booking. We booked assuming swimming was included in the price as that's what it states on pitch up. So ended up costing us £46 pitch £27 swimming totalling £73 for one night, has we couldn't let the kids down. We go to Haven for less than that.

Nothing

False advertising.. The pool is not included in the extremely high price .. it's £6 per adult and £5 per child .. the pool is only waist deep, the pitches are scruffy and have no view .. we did not stay and have requested a refund

The view and the weather was kind to us. Longridge was good to visit with nice bars and the rounding areas.

the park is in the process of being renovated especially around the static areas. the pitches we were placed on were in the middle of being resurfaced and it felt like we were sat in the middle of a building site. The price was not reduced to reflect this.

We do love the park but got disappointed this time around.

The pool is no longer free to use which was a big selling point for us as we loved to book a weekend here. It is not advised anywhere that the pool is now not included in the £45 a night stay. We visited very frequently all last year but won't be making as many trips this year as its an extra £24 a day to use the pool which is the selling point for the children. I suggest if the new pool owners are charging to use the pool the heating needs be sorted as the pool and showers was freezing, the toilet was out of order and the changing area is absolutely filthy don't remember having these complaints last year.

All facilities are clean, evening entertainment. Looks like lots of changes to the touring pitches.

You now have to pay for swimming which isn't mentioned anywhere.

Had a great holiday. The facilities are excellent and all the staff were lovely. A major plus was the kids entertainment team. They were amazing!

The touring pitches look as though they’re in the process of being improved which is a good thing. The ones they are yet to do are in desperate need of levelling and clear boundaries being put in. But as said they are currently on with sorting it.

The staff were very helpful and friendly the pool was brilliant the showers and toilets were clean

The touring pitches were awful we booked a large plot but all of the caravans were crammed in.the roads and the plots were not maintained and very uneven we had to use planks of wood to level of the van as much as we could

This has got to be the best campsite for young children travelled with 9 month old and 6 year old there was so many things such as pool table, arcades, crazy golf night time entertainment swimming pool a park laundrette a pot washing area etc honeslty can't fault this place all the staff are lovely the site it's self is so peaceful and such a family friendly and dog friendly place. Will definitely be returning

The temperate of the pool was a little more to the cold side but bet its lovely In summer

The bin area needs more keeping on top of

Free soft play and bar area

Pitches were very small despite booking a large and there were no grassed areas by the pitch.
No hairdryers
Bin areas were not emptied over a 4 day period, bins were overflowing and there were just bags of rubbish left.

The club is very nice and modern, the pool is nice enough - it needs some activities / inflatables adding to it
The park was good
I like how close everything was to the touring pitches

Cars park next to the keypad that opens the barriers to the touring site, you have to leave your vehicle - get out and press buttons to open the barrier you can't drive next to it because of parked cars and then rush back in to your car and get through the barrier.
There was no shop.
I requested a end pitch but pitches are not assigned upon arrival.. its a free for all, the only pitches left had a banking so steep you could only go so far back, my caravn actually hung over onto the path/road where everyone walks and drives past to prevent it tipping down the banking. a ridiculous amount of raising and levelling and wood was needed.
Showers really need updating.