Thank you for your kind words! We’re delighted you and your family had a great time and enjoyed the friendly atmosphere. We look forward to welcoming you back soon.

Thank you for your feedback and for mentioning the warm welcome from our team, we’ll pass your kind words to Ben. We’re very sorry for the issues you experienced with the toilets and security of the site. Your comments regarding litter, toilet paper, and gate access have been shared with our maintenance and directors so we can improve. We also remind guests that dogs should be kept on leads and that noise policies are in place to ensure everyone’s comfort. We appreciate you bringing these points to our attention and hope to provide a smoother experience in the future.

Thank you for your feedback. We’re glad you found the Crantock toilet block modern and clean, and that our team was helpful during your stay. We’re sorry you weren’t able to book a pool session during your visit. Pool sessions open for booking before arrival via email, and the leisure pass is then shown on the day to gain access. Unfortunately, during peak times, sessions can book up quickly. We appreciate your comments and hope to welcome you back for a longer stay so you can enjoy the pool.

Thank you for sharing your feedback. We’re glad your grandkids enjoyed the activities and that you were happy with your pitch. We’re sorry the toilets and showers didn’t meet your expectations and appreciate your comments about hand towels, we’ll share this with our cleaning team to help improve the experience. We hope to welcome you back in the future.

Thank you for your feedback. We’re glad you enjoyed the indoor pool and wellness area. We’re very sorry that several aspects of your stay did not meet your expectations. Your comments regarding the outdoor pool, play area, shower and toilet facilities, and site activities have been shared with our maintenance and directors for review. Safety is a top priority, and we’ll ensure that site vehicle use is monitored appropriately around children. We appreciate your feedback and will use it to improve the experience for future guests.

Thank you for your kind review. We’re delighted you had a wonderful stay and enjoyed the spacious pitch, leisure facilities, and family-friendly amenities. We appreciate your note about the washing-up sinks and will share it with our team to ensure they’re kept clear. We look forward to welcoming you back again soon!

Thank you for sharing your feedback. We’re sorry that your stay did not meet your expectations. We appreciate your comments about the showers, pitch facilities, and noise issues. Our team does monitor the site and enforces quiet hours, and we’re sorry if this did not resolve the disturbances during your stay. Safety and comfort are important to us, and your feedback will be shared with the team to help us improve.

Thank you for your fantastic review! We’re thrilled that you and your family had such a great time and enjoyed the leisure pass, pool, and facilities. It’s wonderful to hear the kids had a whale of a time and that you appreciated the ice bath and sauna. We look forward to welcoming you all back again soon!

Thank you for your feedback. We’re glad you enjoyed your break and all the on-site activities. We appreciate your comments about the arcade, mini golf, and café menu, we’ll pass these on to our teams to help improve. We hope to welcome you back for another enjoyable stay soon!

Thank you for your kind words! We’re delighted you enjoyed your stay and look forward to welcoming you back again soon.