Very good
Merv S.
Подтверждено
- Участок для автодома с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: We fine the site very helpful and very clean when we go to Cornwall always try to uasd atlantic reach
Не понравилось: –
Lovely site, great facilities for children, …
Laura B.Подтверждено
- Участок для автодома с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Lovely site, great facilities for children, good location, friendly staff
Не понравилось: Booking time slots for swimming pool
Thank you for your lovely review. We’re so pleased you and your family enjoyed the site, our facilities for children, and the friendly welcome from the team.
We appreciate your feedback regarding the swimming pool booking system. We know it may feel restrictive at times, but it helps us manage demand during busy periods so that all guests can enjoy a safe and comfortable swim. That said, we’re always reviewing how we can improve the process, and your comments are very helpful.
We hope to welcome you back again soon for another enjoyable stay.
- Участок для автодома с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Location, facilities, pitch, swimming pool. It was amazing
Не понравилось: –
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the location, facilities, and swimming pool, and that your pitch met expectations. It’s fantastic to know your stay was amazing. We really appreciate your recommendation and look forward to welcoming you back again soon.
- Участок для палатки или для прицепа-палатки с травянистым покрытием с электричеством (большого размера)
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Swimming facilities were decent
Не понравилось: Put us on a pitch (f12) right next to the slip and slide public car park and it was awful, had music blaring all day and random people walking past the tent constantly. Didn't feel good with two small kids and actually left a day early as a direct consequence of this
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that your stay did not meet expectations. While we’re glad you enjoyed the swimming facilities, we regret the issues you encountered with your pitch allocation and surroundings. Your comments about the park’s upkeep and the location of pitch F12 are very valuable, and we’ll be reviewing this closely with our team to prevent similar experiences for future guests. We do hope you might consider giving us another chance so we can provide the relaxing and enjoyable stay you were looking for.
Would recommend, great location for exploring Cornwall.
Michaela V.Подтверждено
- Участок для палатки или для прицепа-палатки с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Lovely quiet site, loved the slip and slide onsite, toilets cleaned regularly and to good standard. Onsite pub quite expensive but good quality and portions. Likes the inside pool shame the plunge tubs not in use in the spa.
Не понравилось: Showers could do with upgrading, we got the key for the family bathroom but people able to open the door with their keys.
Thank you for taking the time to share your experience, Michaela. We’re delighted to hear that you enjoyed the location, slip and slide, and swimming facilities, and that the cleanliness of our toilets met your expectations. We appreciate your feedback regarding the showers and the family bathroom access and will are reviewing this to improve our guests’ experience. We hope to welcome you and your family back for another stay soon!
- Участок для палатки или автодома с травянистым покрытием без электричества
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: We arrived late and did not see much of the site, so we only used the toilet and shower facilities that were clean.
Would be great value for money staying on site had we used more of the facilities.Не понравилось: –
Thank you for your review. We’re glad to hear that you found the toilet and shower facilities clean and appreciated the site’s location. We hope that on a future visit you’ll have the chance to explore more of our facilities and enjoy everything the site has to offer. We’d love to welcome you back soon!
nice stay but would go a little earlier as the weather turned
Ken S.Подтверждено
- Участок для палатки или для прицепа-палатки с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: The facilities and the on-site pub were nice and the staff are very friendly
plenty of space for the pitch
The pizza in the leisure club was amazing too!!
15mins away from many beautiful beaches
Не понравилось: –
Thank you for your lovely feedback, Ken! We’re delighted to hear you enjoyed the facilities, on-site pub, and the pizza in the leisure club. It’s great that you appreciated the spacious pitches and our location near the beaches. We hope next time the weather will be just as perfect as the rest of your stay, and we look forward to welcoming you back!
Wouldn't return
Kristy B.Подтверждено
- Участок для палатки или для прицепа-палатки с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Not much really
Не понравилось: Pitch was overgrown & quite considerably smaller than those around us. Pools were dirty, toilets and showers also dirty, the wood shed one being the worst even had black mould. The older receptionist was quite rude. Paid for WIFI but it didn't work , couldn't find IP address but had 3 bars, flats / cottages looked like an old council estate, paths not fit for purpose. we left 2 days early
Thank you for taking the time to share your feedback, Kristy. We’re very sorry to hear that your experience did not meet expectations and that you encountered issues with cleanliness, pitch size, facilities, and Wi-Fi. Your comments about staff conduct are also noted, and we will review them carefully to ensure improvements are made. We take all feedback seriously and are committed to making changes to enhance the experience for all our guests.
Good location to travel to beaches …
ileana m.Подтверждено
- Участок для автодома с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Good location to travel to beaches and other resort e.g Hendra Holiday Park
Не понравилось: Staff seemed that did not want us there only our money
Dirty pool no changing cubicles
Thank you for sharing your feedback, Ileana. We’re glad you appreciated our location and its proximity to beaches and local resorts. We’re very sorry to hear about the issues you experienced with the pool and staff. Your comments are important, and we’ll be reviewing them to improve both our facilities and guest experience. We hope you might consider giving us another chance in the future.
Nothing
cathy T.Подтверждено
- Участок для автодома с травянистым покрытием с электричеством
- Рекомендую друзьям Хочу приехать опять
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Перевести (Переведено с помощью Google Translate)Понравилось: Nothing
Не понравилось: Bins over flowing and rats near by. Showers not fit for purpose. Outdoor and indoor pools filthy. Shop and reception shutting because a lot of people went home still August. Nice showers been locked up so cannot use. No lighting at chemical disposal. Arcades and pub run down. Waterlogged pitches.
Thank you for taking the time to share your experience, Cathy. We’re very sorry to hear that your stay did not meet expectations and that you encountered issues with cleanliness, facilities, and site maintenance. Your feedback is taken very seriously, and we will be reviewing all areas you mentioned to make improvements for future guests. We sincerely apologize for the inconvenience you experienced.
Thank you so much for your kind words and for choosing to stay with us again when visiting Cornwall. We’re delighted to hear you find the site helpful and clean — it’s always our aim to make guests feel comfortable and well looked after.
We truly value your loyalty to Atlantic Reach and look forward to welcoming you back on your next trip.