Loved it from the moment we arrived, greeted so friendly by happy staff that couldn't do enough for us and this continued throughout our stay. We enjoyed both pools, playing tennis and crazy golf amongst other things, had an amazing time and will definitely be back!

Nothing at all, loved it not a single complaint

We had a lovely stay at Atlantic reach, the pitches were large we had plenty of space either side. We liked that there was a shop at the touring fields. As usually we have found when staying places the touring pitches are the furthest away from all the amenities so this was very nice. The swimming pools are very nice and clean. Also a really nice base to get to all the different towns in cornwall. Very happy with our stay.

The older man driving round on the buggie(one of the staff) he would travel round top speed often breaking really hard before coming to a skidding halt to then be quite rude and was in general not very calm.

Clean, close to facilities

Cars running after 10pm

large, clean, tidy, everything in place that you need for relaxation

you need to have a long cable of at least 15 m

Lots of on site activities, all really well maintained. Friendly staff. Clean facilities. Big pitch sizes. Great location

I couldn't find a fault with the place

The staff were friendly, slip n slide next to the site was really fun.
The size of the pitches has plenty of room.

Swimming pool run down, tiles lifting or missing on pool floor.
Arcade fire alarm kept going off, no one came for a long time to sort it and when it was open, machines didn’t work properly.
Not much to do apart from play parks for the kids

Many things to do on site. Few things cost extra. Near Newquay.

First night was lovely and quiet but second night someone was having a party till half one in the morning which isn’t the parks fault but wrecked it for us as got no sleep

The little shop on site was perfect, especially for a morning brew, son enjoyed the playground, the temperature of the indoor pool was lovely. Mini golf was fun. We love that these things are included in the price. Staff were friendly and helpful. Wash facilities were cleaned daily, the best wash facilities we’ve had on a camping trip.

Being pitched so close to the main road made it noisy all night and hard to sleep.
The main problems we faced all came from other campers leaving toilets and showers dirty, letting their dogs wonder round and poo near the play park. And not adhering to rules and regulations and general disrespect. But as I said, this is not a reflection on the site it was the campers staying there. Staff dealt with majority of problems professional and promptly.
Some facilities are run down, breaking and outdated, for example the mini golf had bits falling off and broken pieces of wood coming off and the arcade need updating and the tennis courts and equipment are very run down.

Large pitch sizes, outdoor pool and children’s activity, short drive to beaches

No access to family bathroom always locked, bathrooms got busy and very cramped in shower cubicle with small children

Unfortunately, Pitchup makes 'Liked' a mandatory field. If we could leave this blank, we would.

Overall, the entire site is a tired, deshevelled and neglected site.

The restaurant is a budget weatherspoons. The 'cottages' are a group of council houses sat opposite a whirring airconditioning unit from the restaurant.

The 'included' swimming requires booking 48 hours in advance, or else you wont get the opportunity to swim. The outdoor pool requires on the day booking, meaning a 7am battle with the online booking portal. Whoever designed that has never heard of a user experience map before. The changing rooms are akin to an empty room with benches; no lockers, no changing room showers, and a single toilet.

The minigolf is falling apart with turf all over the place.

The toilets are more akin to a movie set for a shower room stabbing. the lighting is abysmal, but still enough to see the mould, broken panels, dodgy locks and faulty showers. With just two toilets and two showers, we always opted to use off-set facilities when out and about.

The staff on site seem to lack any knowledge that you'd expect. When asked where we fill up with fresh water, they pointed us to a hosepipe used for cleaning toilet cassettes. When asked about the outdoor pool, they stated it was heated (it's not...). And when using the 'convenience store', they tried to charge an additional £5 for no reason and likely will catch less mentally astute individuals out.

At time of booking, we asked to be near our travelling companions to which they agreed. When our companions arrived, our pitch was a substantial walk away. The managed to get us moved closer, but still not on the same 'road'. Despite asking, we were told we couldn't be moved closer. The pitch next to them remained vacant for their entire stay and the remaining week of ours. In the meantime, we suffered from a neighbour who's dog was constantly off the lead, music past 10, rubbish strewn onto our pitch and cigarette smoke coming into our motorhome. No action was taken.

The pitches are incredibly cramped, with terrible 'roads' leading to each.

All of the above is within their gift.

Unfortunately, not within their gift is the weather. Be warned that the site suffers from substantial prevailing winds.