Riverbend Caravan Park

Понравилось Space and layout of the Site

Не понравилось N/A

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От менеджера: Dear Jason,

Thank you so much for your kind review! We're delighted to hear you enjoyed the space and layout of the the newly developed pitches, and it's wonderful to know you had such a positive stay with us. We truly appreciate you taking the time to share your feedback, and we're especially glad there was nothing you disliked!

We hope to welcome you back again soon.
With kind regards

Angie Lindsey Becca and Max

Понравилось Everything. Great site. Staff lovely. Toilets exceptional.

Не понравилось Nothing

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От менеджера: Dear Ellen,

Thank you so much for your kind and glowing review!
We're thrilled to hear that you had such a wonderful experience with us. It means the world to us that you found everything from the park to our staff lovely.

Your feedback is incredibly valuable, and we’re especially pleased that you appreciated the attention we put into maintaining the washrooms. We are privilaged to get such lovely compliments about them!

We look forward to welcoming you back soon, and thank you again for taking the time to share your thoughts with us.

Angie Lindsey Becca and Max

Понравилось A very friendly welcome, the site is clean and tidy, the pitches are large and you have plenty of room. Very dog friendly, and have a great place for the dog to run and paddle in the river.

Не понравилось Showers could be a little warmer.

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От менеджера: Dear Andrea,

Thank you so much for taking the time to leave a review – we’re really glad to hear that you enjoyed your stay with us!

It’s lovely to know you felt warmly welcomed on arrival – we take great pride in creating a friendly and relaxed atmosphere for all our guests. We're also thrilled you appreciated the spacious pitches and how clean and tidy Riverbend is kept – our team works hard to maintain high standards, so that’s great to hear.

We’re especially pleased that your dog had a great time too! The river area is a favourite for many of our four-legged visitors, and it's lovely to hear they made the most of it in our lovely Dog (off lead) meadow a 5 minute walk from the park.

Regarding the showers, thank you for the feedback. We’re sorry to hear they weren’t quite warm enough for your preference. During your 9-day stay, there would have been plenty of opportunity for us to assist, and we would have been more than happy to turn them up if we’d known – it’s a quick fix, and we’re always here to help so for your next visit please don’t hesitate to speak to us during your stay if anything isn’t quite right – we want every part of your visit to be just right.

Thanks again for choosing to stay with us – we hope to see you (and your pup!) again soon.

Angie Lindsey Becca and Max

Понравилось Great Facilities welcoming staff quiet location will visit again

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От менеджера: Dear Andy,

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our facilities, found the staff welcoming, and appreciated the peaceful location.

It was a pleasure to host you and your family, and we’re thrilled to know you'd like to visit us again.

We truly value your recommendation and look forward to welcoming you back in the future!

Warm regards,

Angie, Lindsey, Becca and Max

Понравилось Cleanliness, order, staff, views, lavatory, location.

Не понравилось Access via holiday park

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От менеджера: Dear Jeremy,
Thank you for taking the time to share your experience with us!
We're so glad to hear that you appreciated the cleanliness and orderliness of our space — we take great pride in maintaining a welcoming and comfortable environment. It’s also wonderful to know that our staff made a positive impression on you. We truly love what we do and always aim to make guests feel right at home.

We’re happy you enjoyed the beautiful views and found the location convenient — and of course, we’re especially pleased that the washroom facilities met your expectations.
Every detail matters to us, and your feedback lets us know we’re on the right track.

We hope to see you again soon for another great visit!
Angie Lindsey Becca and Max

Понравилось Everything, the site was beautiful. I've never seen such spotless toilets and showers. Nice dog walk for the dogs and they had a little paddle in the river.

Не понравилось Due to being by the river there was ALOT! Of flies however this is not the sites fault at all.

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От менеджера: Dear Rachel,

Thank you so much for your kind review – we’re thrilled to hear you enjoyed your stay and found the site beautiful! It’s fantastic to know that our facilities made such a great impression; we take real pride in keeping everything clean and welcoming, so your comments mean a lot to us.

We're so pleased your dogs enjoyed the walk and a paddle in the river – it's always a joy seeing our four-legged guests having fun too!

Regarding the flies, we're sorry to hear they were a bit of a nuisance during your stay. It’s not something we usually experience here, and we hadn’t noticed any issues ourselves at the time – perhaps just an unfortunate blip due to the warm weather. But thank you for your understanding that it’s outside of our control.

We really appreciate your feedback and hope to welcome you back again soon.

Angie, Lindsey, Max and Becca

Понравилось Beautiful well maintained site on the river, flat pitches, friendly staff and the facilities were perfect! Would highly recommend and we will definitely be back soon.

Не понравилось Absolutely nothing to dislike

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От менеджера: Hi Ash :)

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you had such a positive experience at our site. It's great to know that you enjoyed the beautiful riverside location, appreciated the flat and well-maintained pitches, and found our facilities to be just what you needed. Our team works hard to create a welcoming and comfortable environment for all our guests, so it means a lot to hear that our staff made a great impression.

Your recommendation truly means the world to us, and we’re so pleased to hear you'll be returning—we look forward to welcoming you back very soon for another relaxing and enjoyable stay!

With kind regards

Angie, Lindsey Max and Becca

Понравилось Toilet block (best ever, better than mine at home!), river is perfect for kids & dogs to paddle in, pitches very clean flat & tidy

Не понравилось A bit of road noise, fine though really

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От менеджера: Dear Jim,

Thank you so much for taking the time to leave us such a thoughtful review!

We're absolutely delighted to hear that you enjoyed your stay – especially your kind words about our washrooms and that you found the river perfect for the kids and dogs to have a safe splash around. It’s also great to know that the pitch met your expectations – we work hard to keep them clean, flat and well-maintained.

We did want to thank you as well for mentioning the road noise. Just to clarify for future guests, the brief increase in noise was actually due to a local rally event that passed nearby. It only lasted around five minutes, and isn't a regular occurrence – but we understand how even a short bit of unexpected noise can catch you by surprise when you're enjoying the peace and quiet of the countryside.

Thanks again for choosing to stay with us – we hope to welcome you back again soon for another relaxing visit (rally-free next time!).

Angie Lindsey Rebecca and Max

Понравилось Nice level pitch with water and grey waste facilities. The washroom was beautiful, pristine and warm. Three shower units with WC and one without.

Не понравилось I couldn't use the showers because there was no grab rail and the floor was slippery when wet. I need a seat and could have used the WC but I noticed that there wasn't a seat in the unit without WC.

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От менеджера: Dear Maureen,

Thank you for your review.

We're pleased you enjoyed the peaceful pitch, water and waste facilities, and particularly the clean, warm washrooms — something we work hard to maintain.

That said, we feel it’s important to clarify a few points. Our facilities are not advertised as having grab rails nor do we claim to provide shower seats. While we understand that these features are important for some guests, it’s disappointing to be marked down for something we’ve never stated we offer, saying that we are always happy to help where we can, but it’s important that expectations are based on what’s actually provided. It may have been a good idea to talk to us first to see if we could have provided you with a stool. I would also like to clarify that our floor is non slip. At no time was it every slippery. Have you reviewed the wrong park?

Thank you again for your feedback — we’re always looking to improve where and if possible.
Kind regards

Angie Lindsey and Max.

Понравилось Great facilities, really clean and well looked after. Beautiful site with the river running through, great for dog walks

Не понравилось Noisy people on one of the longer standing caravans on the first night, shouting continued until 2am when the rain started. I’d stay again but this did ruin the first night.

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От менеджера: Dear Dan,
Thank you for taking the time to leave such thoughtful feedback. We're delighted to hear you enjoyed the facilities and the natural beauty of the site, especially the river walks – it's wonderful to know that stood out during your stay.

We're very sorry to hear that your first night was disturbed by noise from a nearby caravan. Please know that had we been made aware at the time, we would have acted promptly to resolve the issue. Guest comfort is extremely important to us, and we’re always available to assist with any concerns during your stay.

We truly value your feedback and are pleased to hear you'd consider staying with us again. We look forward to welcoming you back for a more peaceful and enjoyable experience.

Angie, Lindsey and Max