Sandford Holiday Park

Понравилось Park was great, all staff friendly

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Понравилось We liked
- having hedges around the tent pitches privacy and some protection from strong wind
- clean and tidy shower block nearby
- complex facilities clean, new and in good order
- good choice of food types

Не понравилось One of our neighbours played music way too loud, but cut it by the kids bedtime
Wifi quite good, sometimes patchy

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Понравилось Clean friendly site great location for exploring the Dorset coastline

Не понравилось Nothing

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Понравилось overall the camp was ok.the pitch was perfect.
most staff were very friendly. it seemed clean and maintained well
hourly bus routes to Poole and swanage.
it seems a very good place for families

Не понравилось right. I do realise it wasn't main season, but, on a heatwave Sunday afternoon who decided to shut the swimming pools?????
I come out of the showbar after bingo (20:10) to find the shop shut (well ok) the fish and chip shop shut and the only open fast food chicken shop, out of chicken.
where did the roofing nail come from that went through my sandal while walking along a main walkway????
only a little gripe but I was travelling alone for an event in poole, there really wasn't a pub. there was a showbar, (nice) and there restaurant / costa / bar but no real 'away from kids' place for adults. I know its a kids place really but this is the third park dean I have stayed at the others had one.

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От менеджера: Hi Nigel, Thank you for taking the time to leave such detailed feedback.

We're pleased to hear that you found your pitch perfect, our team friendly, and the park clean and well maintained. It's also great to know you appreciated our location and transport links, and that you feel the park is well suited to families.

We're sorry that some aspects of your stay fell short of expectations. We appreciate your comments regarding the swimming pool opening, the limited food options available in the evening, and the lack of an adults-only social space. We're especially concerned to hear about the roofing nail you encountered on one of our walkways. Guest safety is extremely important to us, and we will ensure this feedback is shared with our maintenance team for investigation.

Thank you again for your valuable feedback. It helps us identify where we can improve, and we hope to have the opportunity to welcome you back for a better experience in the future.
^EC

Понравилось Cleanliness of site. Friendly staff and many uniformed staff on duty every day.

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От менеджера: Hello,

Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We cant wait for you to come back and see us again soon. ^JC

Понравилось Size of pitch was great on touring site especially as we have large motorhome. Good bus access to Poole/ Wareham and swanage.

Не понравилось Cleanliness of toilet/showers was poor. Although it states no e scooters, this is not enforced although many security patrols were seen during our stay. Although we didn’t have any children with us I feel the prices of the activities were too high

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От менеджера: Hi Simon,

Thank you for taking the time to share your feedback. We are sorry to hear that your holiday did not meet your expectations, as we always want our guests to leave with happy memories of their stay.

We appreciate you bringing your concerns to our attention, and your comments will be shared with the relevant teams as part of our ongoing efforts to improve the experience we provide. ^JC

Понравилось Value for money, toilet/shower block is dated but very clean

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От менеджера: Hi David, Thank you for your review.

We’re pleased to hear you found us good value for money and that you found the toilet and shower block clean. We appreciate your feedback regarding the facilities being a little dated and will ensure this is shared with the team for future improvement. We hope to welcome you back again soon. ^EC

Понравилось Location, friendly, something for everyone. Toilets and showers clean and nice. All good

Не понравилось Dog field could be bigger as there is space. E Scooters supposed to be banned but were zooming about .

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От менеджера: Hi there, Thank you for your lovely review.

We're delighted to hear that you enjoyed your stay and found the site to be great value. It's wonderful to know you appreciated our location, the range of facilities available, and that the toilets and showers were clean and well maintained.

We also appreciate your feedback regarding the dog walking area. We will take your comments on board as we continue to look at ways to improve the facilities available for our four-legged guests.

Regarding e-scooters, we do have guidelines in place and we ask all guests to follow the park rules to help keep everyone safe and ensure an enjoyable stay for all. We appreciate you bringing this to our attention and will continue to monitor this.

Thank you again for your kind words, and we hope to welcome you back again soon. ^EC

Понравилось The facilities & amenities

Не понравилось The fact the loos in the campsite aren't great on flushing.

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От менеджера: Hi Emily,

Thank you for your review.

We hope to see you again soon. ^SR

Понравилось Quick check in
Toilets/ showers
Bus stop outside

Не понравилось Pool
Not open on a very hot 30 + degree heat!!
Signs saying-no e scooters but we’re ignored
Shop that served camping closed 3pm
Wi-Fi rubbish

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От менеджера: Hi Michael, Thank you for taking the time to share your feedback.

We're pleased to hear that you enjoyed our quick check-in process, the toilet and shower facilities, and the convenience of having a bus stop right outside the park.

We're sorry that some aspects of your stay did not meet your expectations. We appreciate your comments regarding the swimming pool, e-scooter rule enforcement, shop opening hours, and Wi-Fi. Guest feedback is invaluable in helping us identify where improvements can be made, and we will ensure your comments are shared with the relevant teams for review.

Thank you again for your review. We hope to have the opportunity to welcome you back for an even better experience in the future.