Treyhill Farm

Понравилось Friendliness and helpfulness of owner!
Bell tent layout and comfort
Simple facilities and style

Не понравилось Noise from the road sometimes

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От менеджера: So pleased you enjoyed your stay in our Orchard Beauty Bell Tent 😊 lovely to meet you and hope to see you up at Treyhill again! 🏕️
Jess x

Понравилось We had a fantastic time, Jess is lovely and welcoming. The campsite was wonderful and quiet, clean tidy and very pretty.

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От менеджера: Thank you so much Louise! Was such a pleasure having your family with us.
Hope we can welcome you back anytime in the future 🙌
Jess x

Понравилось Fanastic place - perfect for making family memories. Jess is lovely and her attention to details around her stunning site/home is amazing. We will be back - loved it. J & MC

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От менеджера: James & Marie-Claire, thanks so much for your kind words! I’m over the moon you guys had a wonderful break in North Devon and enjoyed your time up at Treyhill.
Looking forward to seeing you again!
Jess

Понравилось We loved our stay here, thank you.

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От менеджера: Thank you Ali! We are so pleased to hear you enjoyed your time at Treyhill Farm.
Hope to see you again in the future!
Jess

Понравилось Beautiful setting
Peaceful countryside location
This small site is ideal for a short break within a short drive/ride to Bideford
Friendly and accommodating host

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От менеджера: Thank you for your great review Justin. So pleased you both enjoyed your time at Treyhill and your weekend.
Love the night time picture too! Hope we can welcome you back in the future.
Cheers!
Jess

Понравилось Lovely peaceful place with great facilities. Kids had fun running around and climbing the tree ladder.

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Понравилось This was a first for me and not my normal stay away, as the opportunity was there why not ?

Im glad i did what a fabulous experience with an amazing host (Jess) bubbly full of life definitely made my visit even better.

Family and pet friendly this is the perfect way to break into camping, a brilliant experience with the sea only 10mins away.
Plenty to occupy all ages with great roads traveling down just made this trip even more enjoyable.

Не понравилось N/A

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От менеджера: Lou, it was such a pleasure and we loved having you guys here!
So glad you got to enjoy your first camping/glamping experience at Treyhill!

So looking forward to welcoming you back - and thanks so much for the beautiful chutneys and pickles! Absolutely gorgeous!

See you soon 😍🏕️

Понравилось Welcoming owners helped us out when it was stormy and tent was being pulled from the ground.

Не понравилось The weather that weekend 😂

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Понравилось Brilliant campsite and perfect for a few days away - it had everything you needed and a pub in walking distance, we would definitely return Thankyou for having us!

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Понравилось It was a beautiful location, with great views, tranquility and a nice space to yourself. An Easter egg and fresh milk were provided which was a nice touch. The owners were pleasant. It’s nicely laid out and instructions before arrival were good.

Не понравилось I think when paying £140 for one night I expected a higher level of accommodation. I was very disappointed by the level of cleanliness and facilities. The toilet was only to be used for liquids which I only found out after booking. This is not convenient with a toddler. The place felt damp inside and the sheets were dirty with lots of hairs on. There was no lighter for the fire (ran out of gas) and had to request a replacement. You have to pay for log wood, which I feel like should have been included especially for the price. The stuff inside was shoddy. I put a bag on the table and it collapsed with very little weight. The toaster is broken and almost caught on fire which is a fire hazard. The spatula for cooking was melted which probably was a bit of a health hazards with level of microplastics. There was dust and hairs or corners and cobwebs. There was no shower gel dispenser which I feel like is a real basic. The roller blinds were slightly broken and didn’t go up and down with ease. This place could do with a deep clean. The tap didn’t work properly on arrival which was sorted promptly, but should have been checked before arrival. No WiFi.

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От менеджера: Dear Kirsty,

I can only apologise for the lack of response to you and your feedback. There has been a recent change of management at Treyhill Farm and although I’m sure the delay is disappointing - I would like to assure you and future guests that all issues raised have been addressed.
- the toaster has been replaced
- the table has been replaced
- the spatula (and any other dated items) have been replaced
- the Shepherd’s Hut has had a professional clean and has fresh linen, duvets and pillows.
- I have brought the price down to 120.00 per night and that includes a bag of wood, kindling and firelighters for the wood burner and outdoor fire pit.
- There is body wash in the shower now too.

I appreciate the liquids only toilet is a challenge and I hope I have made that much clearer upon booking. I am also in the process of getting quotes to build a compost toilet within that field. Same with the WiFi, I’ve installed some ‘boosters’ from the main house which seem to be doing the trick so far!

I apologise again that your stay wasn’t up to standard and I understand that, sadly, we probably won’t see you at Treyhill Farm in the future but I wanted to let you know that I appreciate your feedback as I’ve been able to tackle them head on in my new role since taking over in May.

With best wishes,

Jessica