The Riverfront

Gostou: Gorgeous shower block
Great sized pitches
Immaculate upkeep
Really nice, quality site
Great location
Really good communication prior to arrival

Não gostou: WiFi wasn't great at the pitch. Worked intermittently.
Would have been great if we could've visited the cafe bar early evening but it was shut after we'd been out for the day.
Was gutted there was no washing machine (really wish I'd been warned via email so I could've arranged something else)

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Gostou: Good grub

Não gostou: Packed to close together, Tiolettes need a complete overhall.
Advertised as having wifi on campsite, there was none, only in the pub, thats was very misleading and I would not have selected the site if I knew there was no wifi.

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Do gestor: Thank you for your review Ruth G. We’re genuinely sorry to hear that your stay didn’t meet your expectations, though we’d like to clarify a few important points for future guests.

All of our pitches are spaced in accordance with fire safety regulations, and we take pride in maintaining a safe and comfortable environment for everyone.

Our Toilet and Shower Block was extensively refurbished over the winter and has since been featured in numerous pieces of customer feedback, often praised as the best facilities visitors have encountered on a campsite. Given this overwhelmingly positive feedback, we’re very surprised by your comments.

We also offer free Wi-Fi across the entire site, not just in the restaurant. If you had difficulty connecting, we would have been happy to assist during your stay.

Lastly, we do not have a pub on-site - Bosun's, our restaurant, serves as a welcoming space for guests to relax and enjoy a meal.

We always strive to provide accurate information and a high standard of service, and we regret that your visit didn’t reflect the experience we aim to deliver.

Gostou: The site is in a lovely location next to the river. Immaculately kept and bathrooms were very modern and clean, with great showers.
There is a snack bar, but only open till 4pm.
There isn't a shop on site here, so bring all you need. There is a few shops in the village and a couple of pubs and a fish and chip shop.

Não gostou: One night there was a loud noise, which went on for hours and was very annoying. Apparently, it's from the water treatment works. There was also a smell of sewage for a very short while.
The restaurant and bar wasn't open Monday to Thursday, which was a shame and the ferry boat only goes through school holidays and w/e.
There was no personal contact as there was no reception. You drive in and get on with your holiday.
We also had issues trying to book for 3nts. A few others campers had the same issue, so we all had to move around the site and do separate bookings. Not a prob for camper vans but more difficult for caravans, especially if you have awnings.

The laundry and wash up kitchen are tucked away accessible only by big steps, although there is a long ramp to bathrooms.

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Do gestor: Thank you for taking the time to share such a comprehensive review Steve. We're really pleased to hear you enjoyed the beautiful riverside location, the immaculate upkeep of the site, and the modern, clean bathroom facilities—especially the showers!

We appreciate your constructive feedback as well. We're sorry to hear about the noise issues - that's certainly not the experience we want for our guests, and we’ll continue to monitor this closely and liaise with the relevant parties.

We also thank you for your comments regarding the opening hours of the restaurant and also the Cafe Bar, which does have longer hours through the main summer holidays. The ferry service is new this year and operates in partnership with a local cruise company based on their scheduling.

Your comments about the booking process - we are a comparatively small site and have been lucky to experience very high demand which means that we are needing to ask our customers to be flexible when booking in order to accommodate their requests to stay based on the available pitches. Your comments on the site layout, and accessibility of facilities are very helpful. We’re always looking for ways to improve, and feedback like yours helps us identify where we can look to make things easier and more comfortable for everyone where possible.

Thank you again for your honest and helpful review. We hope to welcome you back in the future for an even better stay.

Gostou: Clean, Quiet and Amazing Shower Block

Não gostou: Nothing

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Do gestor: Thank you for your kind words Mark! We're so glad you appreciated the cleanliness, the peaceful atmosphere, and especially the shower block—it’s great to hear it made a positive impression. We hope to welcome you back again soon!

Gostou: The accommodation was situated on a small riverside campsite that was very well kept and peaceful. The Hut itself was clean, well equipped, cosy and comfy.

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Do gestor: Thank you so much for your lovely review David! We're so pleased to hear you enjoyed the peaceful riverside setting and found the caravan park well kept. It's great to know the Cafe Bar met your expectations—clean, cosy, comfy, and well equipped is exactly what we aim for. We hope to welcome you back again soon for another relaxing stay!