Gostou Arrived on site and asked about launching efoil on lake as only reason we booked this site, we're informed that they are not allowed even though its an electric motor and not fuel motor, doesnt say anywhere on pitch up website where i booked or on the south west lakes website that efoils are not permitted on roadford lake we had used an efoil on stithians lake in south Cornwall last year so this rule isn't across the board. I asked at reception if we could get a partial refund so we could find and pay for somewhere else near the coast we could take the efoil and was told the manager wasn't there until sunday (it was friday) and its highly unlikely we would get one anyway at short notice. So we were stuck in a place with nothing around us and nothing to do as we came specifically to efoil. The facilities were very basic like a rugby club changing room and very dirty (photos included) considering there was only 4 fully equipped caravans there and no one on the lake and using the facilities (i didnt bump into one person during the whole stay) it was clearly just not cleaned properly and not down to volume of people using them . The showers were luke warm which was horrible and sometimes ran very hot and then freezing cold. I made sure there was free WiFi when I booked and this was false as there was NO WiFi at all at any point during the stay even though I asked the reception for the password it wouldnt connect and the lady asked at the desk it probably wouldnt. The lake was currently having an algae bloom which wasn't noted on website when I booked so the dogs couldn't go in the water which they normally love and you couldn't even hire a SUP and go in for fear of getting water in your mouth and becoming ill.

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