Clean facilities and friendly staff
Vickie M.
Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: The tear system
Ikke likt: The pitches were close together and very noiset
Would stay again
Ann L.Bekreftet
- Plass for telt eller for tilhengertelt på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Friendliness of staff, clean site with good facilities
Ikke likt: Unsupervised older children running riot in soft play area
Hi Ann,
Thank you for your feedback! We're really pleased to hear you found the site clean, well-equipped, and our staff friendly — that means a lot to us.
We do appreciate your comments regarding the soft play area. We want all our guests, especially families with younger children, to feel comfortable and safe, so we’ll be reviewing how we manage supervision in that space to help prevent situations like this in the future.
We hope to welcome you back again soon!
Best regards,
Newlands Holidays
Good family site
John L.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: The park is very well equipped for families with children,we met with our son and daughter in law with their young children and it was a perfect location.We used the bar area for food on 1 occasion and thought it was very good and plentiful,the grandchildren loved the pools although it is an extra cost.The site is ideally placed for Lyme Regis as the bus stop is right outside,our stay was very pleasant and would return.
Ikke likt: The distance to shower/toilet block was a little bit far but that is being a bit picky
Hi John,
Thank you so much for your lovely review! We're delighted to hear that the park was a great fit for your family meet-up and that everyone — especially the grandchildren — enjoyed the facilities and the pools. It’s great to know you had a good experience in the bar as well, and that our location made getting to Lyme Regis easy and convenient.
We appreciate your note about the distance to the shower and toilet block — it’s always helpful to hear little details like this, and we’ll keep it in mind as we continue to improve the guest experience.
We’d be very happy to welcome you all back again in the future!
Warm regards,
Newlands Holidays
Amenities Swimming pools Location Cleanliness
Neil H.Bekreftet
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Amenities
Swimming pools
Location
CleanlinessIkke likt: Slightly cramped pitches
Hi Neil,
Thank you for your review! We're really pleased you enjoyed the amenities, swimming pools, location, and cleanliness — those are all things we take great pride in.
We appreciate your feedback about the pitch space and will certainly take that into consideration as we continue to improve the guest experience.
We hope to welcome you back again soon!
Best regards,
Newlands Holidays
Well laid out pitches. Good situation …
Nigel C.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Well laid out pitches.
Good situation and close to the bus stop. North for Axminster and South for Weymouth.
Amenity blocks always clean and tidy.Ikke likt: Nothing to moan about
Hi Nigel,
Thank you so much for your kind words! We're really glad to hear you liked the layout of the pitches and found our location convenient for exploring both Axminster and Weymouth. It's also great to know the amenity blocks met your expectations — our team works hard to keep everything clean and tidy.
And we're especially happy to hear there was "nothing to moan about" — that's what we love to hear! 😄
We hope to welcome you back again soon.
Best wishes,
Newlands Holidays
- Plass for telt eller for tilhengertelt på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Really family oriented, great park nice pool clean showers, toilets and wash up areas level(ish) pitches
Ikke likt: Other campers speeding on site
Hello,
Thank you for your lovely feedback! We're so pleased you enjoyed the family-friendly atmosphere, our facilities, and the clean showers and wash-up areas — and it's great to hear the pitch suited you well too.
We do take site safety seriously, so we appreciate you highlighting the issue of speeding. We'll remind all guests to adhere to the speed limits on site and continue working to keep the park safe and enjoyable for everyone.
We hope to welcome you back again soon!
Warm regards,
Newlands Holidays
-We had a big spacious pitch …
Lauren H.Bekreftet
- Plass for telt eller for tilhengertelt på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: -We had a big spacious pitch with easy access to the facilities.
- Good little shop which had a variety of stock.
- Lovely big park.
- Large outdoor pool with plenty of sun beds.
- Use of an indoor pool, hot tub and sauna.
- The young men working at the leisure centre were very helpful and chatty.
-Plenty of toilets and showers.
- Big washing up area with plenty of sinks and a large drying area.
- There was a bird trapped in the ladies toilets and someone did come and rescue it quite quickly.
- Bar and restaurant on site.Ikke likt: Negatives-
- On many occasions the ladies toilets by the black block were in a disgusting state. Poo (solid stools) on the floor in a few of the stalls. Majority of the toilets were blocked. Dirty knickers behind a few toilets. It was clear that baring in mind the amount of people using the toilets they weren’t cleaned or checked regularly enough.
- The drains in the showers were regularly full of hair and the floor was dirty. We did hear a member of staff say the showers were too busy so she won’t clean.
- We decided to eat in the restaurant on the last night. My friend had the chicken bucket and was very impressed by the amount of food. However I had a Caesar salad and grilled king prawns (salad was £13 and 3 prawns cost £8) and the bowl was very small. The prawns were so over cooked you couldn’t get the shells off the meat. For the price I expected a lot better. I did speak to a member of staff letting her know, was told she would speak to a manager and nothing further happened.
- It is very loud at night which obviously is down to the campers however one night there was a fight between a teenager and a parent due to bullying and someone was threatening to stab. It was incredibly loud and quite scary as we were in our tent. The next morning it surprised us to learn there was no security on site.
- Arcades are very neglected. There were no prizes in one of the machines and it just looked very sad and unloved.
- There was 1 lovely receptionist however the others we had encounters seemed quite unfriendly.
Hi Lauren,
Thank you for taking the time to leave such a detailed review — we really appreciate your feedback and are pleased to hear that there were many aspects of your stay you enjoyed. We're glad you liked the spacious pitch, the well-stocked shop, the leisure facilities, and especially that our leisure centre team made a positive impression — we'll be sure to pass on your kind words to them.
It’s great to hear that the layout of the site, the availability of toilets, showers, and washing-up areas, and the quick response to the bird in the toilets all helped contribute to a good experience overall.
That said, we’re very sorry to hear about the issues you encountered, particularly with the cleanliness of the ladies’ toilets and showers.
Regarding your restaurant experience — thank you for highlighting both the good and the not-so-good. We’re sorry to hear your meal didn’t meet expectations and that your feedback wasn’t followed up on properly.
We’re also truly sorry for the disturbance during the night you mentioned. The safety and comfort of our guests is our top priority, and this kind of behaviour is not tolerated.
All the best,
Newlands Holidays
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
-
Oversett (Drevet av Google Translate)Likt: Cleanliness, facilities, shop, friendliness of staff, being close to Charmouth, ease of travel to Lyme Regis.
Ikke likt: The terracing is steep and we were close to the edge. I understand the necessity of that because of the topography of the site, but, if we come again, we will book a hard standing site, which was flatter and easier too manoeuver in.
Hello,
Thank you for your lovely feedback! We're so pleased to hear you enjoyed the cleanliness of the park, our facilities, and the convenience of the shop — and it's always great to hear when our team’s friendliness makes a difference to our guests. Being close to Charmouth and Lyme Regis really is a bonus, and we’re glad you made the most of it!
We appreciate your comments about the terracing. You're absolutely right — the layout is shaped by the natural landscape, and while it offers some great views, it can be a bit steep in places. Booking a hard standing pitch next time sounds like a great idea, and our team will be happy to help with that to make sure you get a spot that best suits your needs.
We’d love to welcome you back again soon!
Warm regards,
Newlands Holidays
Excellent site with clean facilities, friendly staff and a pool
Nadia C.Bekreftet
- Camping-pod
- Anbefaler gjerne til venner Besøker gjerne igjen
-
-
Oversett (Drevet av Google Translate)Likt: Large territory with various accommodation options, motel, lodge, caravan or tent.
Very clean, refreshing outdoor pool at the leisure centre that was just what we needed during the heatwave. We stayed just for one night Sunday to Monday mid July and it wasn't overcrowded closer to the closing time of 6pm.Toilet and shower blocks are in decent condition.
Breakfast at the Tow Bar was good. You get a huge pot of tea for 1 person.
Our little pod only had 1 double bed and 2 singles, you have to bring everything with you but they do warn you about it in your booking confirmation. It gets super hot during the day but was nice and cool at night with an open window.
Very late check in and early check out.
But you are allowed to use park's facilities before 3pm and after the check out at 10:30 which is great!Nice stone beach nearby or drive to Lyme Regis Park and Drive, grab £3.50 bus to the beach and enjoy fish and chips by the sea for £12.80 each.
Ikke likt: Nothing to say
Hi Nadia,
Thank you so much for taking the time to leave such a thoughtful and detailed review! We're really pleased to hear that you enjoyed your stay with us, especially during the summer heatwave. It's great to know you made good use of the outdoor pool and found it refreshing — it’s definitely a favourite during those warmer days!
We're also glad you appreciated the variety of accommodation options, cleanliness of the facilities, and the hearty breakfast at the Tow Bar (we agree, the pot of tea is generous!). It’s great to hear the pod worked well for your group and that the night temperatures made for a comfortable sleep.
We appreciate your note about the check-in and check-out times — and we’re happy you found the flexibility to use the park’s facilities outside those hours useful.
Thank you again for your kind words, and we hope to welcome you back soon — maybe for a longer stay next time!
Warm regards,
Newlands Holidays
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Great onsite facilities, friendly staff with lovely views of hills. The walk to Charmouth beach was about 15minutes and the coastal walk to Lyme Regis was about one hour with some good hills to climb. The bus stopped outside the site making the access further a field easy.
Ikke likt: Bus stop opposite site needs bigger pavement area for safety .....not really anything to do eith Newlands
Hello,
Thank you for your great feedback! We’re delighted you enjoyed the onsite facilities, found our staff friendly, and appreciated the beautiful views and convenient location for walks and transport.
Thank you also for your safety concern regarding the bus stop — while it’s outside our control, we’ll certainly pass your feedback on to the relevant local authorities to consider.
We hope to welcome you back soon for another enjoyable stay!
Best wishes
Newlands Holidays
Hi Vickie,
Thank you for your feedback. We're glad to hear you appreciated the tiered layout of the park — it’s designed to make the most of the space and views.
We’re sorry to hear that the pitch spacing and noise levels affected your experience. We understand how important a peaceful stay is, and we’ll continue to look at ways to improve pitch layouts and remind all guests to be considerate of others.
We hope you’ll reconsider staying with us again in the future.
Best regards,
Newlands Holidays