staff were friendly,clean and we will be re booking next year!
Alice A.
Bekreftet
- Plass for telt eller for tilhengertelt på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Pitch sizes were big enough.
Toilets clean and kept stocked
Tow bar restaurant had some amazing food 😋
Friendly staff
Shown where to pitch up and told where our electric can be hooked up ans where to get water from .Ikke likt: The little arcade there's not much actually in there .
No where to get cash out aswell
Would definitely go again
Dean S.Bekreftet
- Plass for telt på gressplen , uten strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Very good facilities for the whole family!
Ikke likt: –
Hi Dean,
Thank you for your kind words! We're so pleased you enjoyed the facilities — it's great to hear they worked well for the whole family. We hope to welcome you back again soon!
Best regards,
Newlands Holidays
- Plass for telt på gressplen , uten strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Good shop on site for essential items
Close to Charmouth, we walked to the beach and had a great day out.
Friendly staff and love that we were escorted to our pitch
We were on the top field and it was fairly quiet.
Easy access to Lane that we used to get to the golden cap.Ikke likt: –
Hello,
Thank you for taking the time to leave such a lovely review! We’re really pleased to hear you enjoyed the peaceful atmosphere on the top field and found the location convenient for exploring Charmouth and walking to Golden Cap — it's such a beautiful area.
It’s great to know the on-site shop was handy, and we’re especially glad our team made you feel welcome by escorting you to your pitch. We always aim to make arrivals as smooth and stress-free as possible.
We hope to welcome you back again soon for another great stay!
Best regards,
Newlands Holidays
Facilities need to be cleaner,never saw any cleaners working !!.
Derek J.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Friendly staff,well laid out site,handy small shop. Thatchers on tap in the bar.
Ikke likt: Dish wash area small,no plugs.
Toilets sometimes dirty+ smell bad (mans) no cleaning fluid smell.
No water available on pitch
Hi Derek,
Thank you for your feedback! We’re really pleased to hear you enjoyed the friendly atmosphere, well-laid-out site, and the convenience of the on-site shop — and we’re glad the Thatchers on tap was a bonus too!
We appreciate your comments about the dish washing area and toilet cleanliness. These are important details, and we’ll pass them on to the relevant teams to see where improvements can be made. Keeping our facilities clean is a top priority, and we’re sorry we fell short during your stay.
We hope to welcome you back again soon and offer an even better experience next time.
Best regards,
Newlands Holidays
- Plass for telt på gressplen , uten strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Amazing camp site lots of on site activities
Ikke likt: No entertainment on the day we arrived - Thursday
Hello,
Thank you for your lovely feedback! We’re thrilled you enjoyed the campsite and the variety of activities available.
We’re sorry there was no entertainment on your arrival day. We’re always looking to improve our schedule and appreciate you letting us know.
We hope to welcome you back soon for an even more fun-filled stay!
Best regards,
Newlands Holidays
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Pitch was good with easy electrical hook up and superb views across the valley and Charmouth. Good facilities on site. Bar was well staffed and restaurant food was good. Good to see a decent real ale on tap (Tribute).
Ikke likt: Getting access to the swimming pool was difficult at suitable times. Seems to have been a change here - I'm not sure it's a good idea to open it up to all from the surrounding area. It limits the times people on-site can use it. It is the campers who are paying the (somewhat inflated) fees to stay on the site, not the community in general. Perhaps a reduced rate for campers ?
Hi,
Thank you for your kind words about your pitch, the views, and our on-site facilities. We’re pleased to hear you enjoyed the bar, restaurant, and even found a favourite real ale on tap!We’ll take your comments on board and review the current arrangements to see how we can better balance access for campers and the local community.
Thank you again for sharing your thoughts. We hope to welcome you back for another enjoyable visit soon.
Best regards,
Newlands Holidays
Good site, ideal for older children, lower wash block needs attention
Steph R.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: The indoor pool, clean, warm and not over crowded (have to book on) hour slot, changing facilities for the pool also clean and well maintained.
Quietness after dark - good for families with young kids getting to sleep.
Shop on site simple but essential.
5 minutes drive from the beach (pebbled beach so deffo wear your beach shoes)
Evening entertainment was ok.
Ikke likt: There’s nowhere to pull up and wait on arrival so your sat in the middle of the car park trying to avoid multiple cars / vans / trucks coming and going as it’s a leisure centre as-well (multiple deliveries etc) so was always busy and on main road so unable to pull up out the way of the car park.
How far away the park was from the touring caravan park and that it was so far away from the main bit of the park itself.
The amount of dog poop on the dog field - used it daily but there was always some dog pooh on there - not ideal with young children.
Pitch size for touring caravans small and not easy to park up being on steep hill - unless you’ve a motor mover you’ll be ok (although the pitch itself is level) and if pitched with awning car up tight to caravan next to you.
Hi Steph,
Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the indoor pool, its cleanliness, and the peaceful atmosphere in the evenings — perfect for families with young children. It’s great to know the shop and proximity to the beach were convenient for you as well.
We appreciate your honest comments about the arrival area and parking situation, which can indeed get busy due to the shared leisure centre facilities. Your feedback regarding the distance between the touring caravan area and the main park, as well as the challenges with pitch size and steep access, is very helpful for us to consider as we plan improvements.
We’re also sorry to hear about the dog waste issue on the dog field and will remind guests to be more vigilant about cleaning up after their pets to keep the area safe and pleasant for all.
Thank you again for your constructive input. We hope to welcome you back in the future for an even better experience.
Best regards,
Newlands Holidays
Would highly recommend - cannot fault anything
Gemma O.Bekreftet
- Plass for telt på gressplen , uten strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Our first camping experience and it didn't disappoint! The camp is wonderful and clean, beautiful view, so close to the beach, hot clean showers, hot water for washing up our utensils, big play area for kids, two pools, soft play...we did not want to leave. Lovely staff, friendly and helpful. Quiet area. We had a small tent but the campsite takes tents of all shapes and sizes. We will be back!
Ikke likt: –
Hi Gemma,
Thank you so much for sharing your first camping experience with us! We’re thrilled to hear that your stay didn’t disappoint and that you enjoyed the beautiful views, clean facilities, and family-friendly amenities. It’s wonderful to know our team made you feel welcome and that the peaceful atmosphere added to your experience.
We can’t wait to welcome you back for your next visit!
Best wishes,
Newlands Holidays
All in all, quite disappointed. Although the swimming pools were nice.
Thomas H.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: Swimming pools were clean and well kept. Lots in the surrounding area to do and see. handy shop on site.
Ikke likt: The tourer pitches are very close together. On the photos you'd expect they're facing a lovely view, they're not at all. During busy season, you are crammed in. The men's toilets STANK no matter what time or what day... Felt unclean. No lunch served in the restaurant. The games room was mostly out of order. The play area is ok, but right at the opposite side to the tourers so too far to let younger kids go alone. The "second" play area isn't even worth being there.
Overall, 3/10 for us, the swimming pool being the only redeeming feature.
Hi Thomas,
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our clean swimming pools and the convenience of the on-site shop, as well as the variety of activities nearby.
We’re sorry to hear that some aspects of your stay didn’t meet your expectations. We understand your concerns about the pitch spacing and views, especially during busy times, and will keep this in mind as we look at ways to improve the layout and guest experience.
We sincerely apologise for the condition of the men’s toilets and any inconvenience caused.
Regarding the restaurant and play areas, we appreciate your honest observations and will review how we can enhance the offerings and accessibility, particularly for families with younger children.
Thank you again for your feedback—it helps us strive to do better. We hope you might consider giving us another chance in the future.
Best regards,
Newlands Holidays
Good clean facilties and friendly staff. We had a wonderful stay.
Tracy G.Bekreftet
- Plass for telt eller for tilhengertelt på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
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Oversett (Drevet av Google Translate)Likt: The amenities were good. Food in the restaurant was also lovely.
Ikke likt: Our pitch was unfortunately very stoney and full of flint which made it difficult to pitch up the tent.
The amenities were good but could use toilet and shower block for the top field.
We had a great time until the last night where we unfortunately has a very rowdy tent 2 pitches down who kept us awake all night with singing and music. Despite being politely asked to quieten down, they continued until the early hours of the morning which really ruined our last night.
Hi Tracy,
Thank you for sharing your feedback. We’re pleased to hear you enjoyed the amenities and the food at the restaurant.
We’re sorry to hear about the challenges you faced with your pitch and the stony ground—it’s definitely something we’ll keep in mind when advising guests about pitch options.
Regarding the disturbance on your last night, we sincerely apologise for the impact this had on your stay. We do take noise complaints seriously and encourage all guests to respect quiet hours. The guests which caused the disturbance were asked to leave the next day.
Thank you again for your honest comments, and we hope to have the chance to welcome you back for a more peaceful stay.
Best regards,
Newlands Holidays
Hi Alice,
Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the spacious pitches, clean facilities, and the delicious food at the Tow Bar. It’s also great to know our staff made you feel welcome and helped you get set up with everything you needed.
We appreciate your comments about the arcade and the lack of a cash withdrawal option. These are helpful suggestions, and we’ll take them into consideration as we look at ways to improve the overall guest experience.
We hope to welcome you back again soon!
Best regards,
Newlands Holidays