Clean site with all required facilities. Large bar restaurant area. …
Robin I.
Bekreftet
- Plass for telt på gressplen , uten strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Clean site with all required facilities.
Large bar restaurant area.
I didn’t use the gym or pool but looks relaxing.
Site for camping without electricity is on a slight slant ( with electricity flat) so choose your area that suits you.Easy walk into town if eating do book, same applies if you go into Lyme Regis.
Ikke likt: None
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Lovely site, views were beautiful and our grandsons loved the pool. The showers were clean and well maintained. The only thing that let it down was people letting their dogs roam and poo and not pick it up. When we arrived we had to ask for some to be picked up, we have dogs ourselves although not with us on this visit, and found this unacceptable. We would come back again despite this and hopefully you can put signs up saying about responsibility to dog owners. Over all we think our stay was enjoyable and loved the layout of the site
Ikke likt: –
Hello,
Many thanks for your review. We are so pleased to hear that you enjoyed your stay with us. We do try our best to enforce our 'dogs on lead' ruling. It is clearly written on the back of our map in the park rules which we hope that people abide to. We are sorry that you found mess on your pitch but are glad that we promptly got rid of it for you.
Best wishes,
Newlands Holidays
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Size of the site, swimming pools and play areas.
Ikke likt: Arcade a little underwhelming but ok.
Hello,
Many thanks for your review. We are pleased that you enjoyed your stay with us overall.
Best wishes,
Newlands Holidays
- Plass for telt eller for tilhengertelt på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Clean, good facilities
Ikke likt: The pitches were full of stones/roots/and a lot of lumpy stuff underneath the surface!
The hot water was mostly luke warm, I am surprised it passes a Legionnaires test.
The staff need to drive slower around the site, a blue van, and a land rover moved around way too fast most of the time.
The WiFi was not useable. To be fair there was someone from the supplier fixing it a few times, but it was not providing any useable service.
Hello,
Many thanks for your review. We are pleased that you found our facilities to be nice and clean but are sorry that you were disappointed with other aspects of your stay.
Best wishes,
Newlands Holidays
- Camping-pod
- Anbefaler gjerne til venner Besøker gjerne igjen
-
-
Oversett (Drevet av Google Translate)Likt: Wonderful welcome, friendly staff, beautifully kept site, good location, amazing views, all the facilities you need and more!
Ikke likt: We had trouble with the showers, no hot water for 2/3days. We didn’t say anything, purely because it wasn’t a huge deal for us, but we didn’t say anything mention on check out and they were genuinely apologetic and would have done anything to help us overcome the problem, to me it’s how a matter is dealt with that’s important and the reception team turned this in to a positive! So, don’t let it put you off.
Couldn’t connect to wifi but that wasn’t important to us on our break.
Hello,
Many thanks for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. Apologies for the lack of hot water, we have rectified this problem now - thank you for your patience, understanding and for bringing this to our attention. We hope to welcome you back soon.
Best wishes,
Newlands Holidays
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: The club house space, swimming pools and location are all brilliant. The facilities were clean and very tidy and they did fantastic activities for the children. Great location and a short walk to the beach. Meal at the tow bar was also lovely
Ikke likt: There was one lovely lady who was fantastic with the kids and the pool staff were brilliant. The only downside was the bar staff and chef seemed obviously quite stressed at times.
Hello,
Many thanks for your review. We are so pleased to hear that you enjoyed your stay with us and that your children enjoyed the activities. We are sorry that you thought our bar and kitchen staff were stressed. We all work hard and want the same thing; to ensure that our guests enjoy every aspect of their stay. During busy times, we put quite a lot of pressure on ourselves to get things right - we are sorry that this was felt by your family.
Best wishes,
Newlands Holidays
Toilets were clean and friendly staff but pitches were very muddy
Jessica A.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: The soft play & swimming pool
Ikke likt: No great entertainment, was not made aware that everything was shut on the Tuesday of our holiday. Toilet block being very far away from our pitch. Restaurant shutting at early times.
Hi Jessica,
Many thanks for taking the time to leave a review. We are pleased to hear that you enjoyed the pool and soft play but are sorry to hear that you didn't see the advance notice regarding the bar and restaurant closing for a day. The restaurant closed every other day at 8.30pm which is our usual opening hours.
Regards,
Newlands Holidays
Good site for families, not so much for people wanting a quiet break.
graham s.Bekreftet
- Plass for campingvogn på hardt underlag , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Toilet facilities were clean and well maintained. Onsite bar/restaurant was friendly and allowed dogs too.
Ikke likt: pitches were a little tight on space to get into due to terracing but otherwise (width-wise) plenty of room.
Hi Graham,
Many thanks for your review. We are pleased to hear that you enjoyed your stay.
Warm regards,
Newlands Holidays
Good site but grass pitch a no go this time of year
Malcolm N.Bekreftet
- Plass for campingvogn på gressplen , med strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: Site facilities was good nice bar and pool are staff friendly
Ikke likt: Shower blocks had no heating so very cold blocks, and grass pitch was far too bogged out, it rained all day/night on easter friday ended up a mud pit , too cold and miserable so left early Saturday morning went home , just too cold muddy and wet
Hi Malcolm,
Many thanks for your review. We are pleased that you enjoyed our facilities but are sorry that the weather disturbed your stay. We would love to be able to have sunshine on tap for all our guests but sadly we won't ever be able to achieve that!
Best regards,
Newlands Holidays
Very good camp site. Will definitely visit again
Hollie E.Bekreftet
- Plass for telt på gressplen , uten strøm
- Anbefaler gjerne til venner Besøker gjerne igjen
-
Oversett (Drevet av Google Translate)Likt: The facilties onsite were clean and the activities for children were very good. Park was amazing
Ikke likt: Nothing
Hi Hollie,
Many thanks for your review. We are so pleased to hear that you enjoyed your stay with us and hope to welcome you back soon.
Best wishes,
Newlands Holidays
Hi Robin,
Huge thanks for your review, we are so pleased to hear that you enjoyed your stay with us and hope to welcome you back again soon!
Best wishes,
Newlands Holidays