Dunbar, Lothian, Schotland
Staanplaats voor caravan en camper op gras , met elektriciteit
Ik was blij met As you drive in it’s all very neat and tidy
Ik was niet blij met Badly let down by the toilets, and the workmen with their works vans on the pitches behind us, leaving early for work. The toilets need a good deep clean, even someone to go in and brush the floors of the toilet cubicles!.
Aanbevelen aan vrienden Opnieuw bezoeken
Van de manager: Thank you for taking the time to share your feedback. We’re pleased to hear that you were impressed by how neat and tidy the site looked on arrival. We’re very sorry that the toilet facilities let you down. Cleanliness is extremely important to us, and your comments regarding the floors and the overall standard of the toilet cubicles have been noted. We’ll be sharing this feedback with our housekeeping team so the facilities can be reviewed and the necessary cleaning standards reinforced. We’re also sorry that the workmen and their vehicles caused disruption, particularly with early starts in the morning. We appreciate how frustrating this must have been when you were trying to enjoy a peaceful stay. Thank you again for bringing these issues to our attention. We hope we’ll have the opportunity to welcome you back and provide the experience you expected.