- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Site was clean and tidy. Plenty for kids to do and staff were great.
Ik was niet zo blij met: –
Really good
David A.
Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Everything, no way near as busy as the majority holiday resorts, I really enjoyed it!
Ik was niet zo blij met: Only reason for the 4 stars is that they double booked me, we got in the car to leave on the Friday and at 9.30 is I get a call "sorry we double booked" they offered me to come the next day which was ok but the kids as u can imagine where not happy, offered no compensation or vouchers nothing hence 4 stars
Hi David,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
I'm very sorry for the mix-up with your booking. I will take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We look forward to hopefully welcoming you back in future.
^AB
Appalling customer service
Anita T.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Nothing
Ik was niet zo blij met: Hard mud pitch and electric hook up wasn't working.
Complained to site and they really couldn't have cared less!
Would never visit again.
Hi Anita, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Withernsea Sands, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
-
Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Facilities were clean and beach was very close.
Ik was niet zo blij met: Noise was constant from other people's tents, no consideration for others even past midnight and from 7am. It wasn't just one other place it was multiple other groups. Seagull noise around site constant due to them hunting for food and being fed by guests, one minute off site and it was silent!
WiFi was stated as being onsite but wasn't available anywhere other than the hub area so disappointing.
Hi, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Withernsea Sands, this certainly isn't the experience we wanted you to have.
We also apologise you were kept awake by other guests on park, we do have a quiet policy on park that states guests should be respectful of others and start to lower any noise after 11pm, so it's disappointing to hear that this wasn't your experience on this occasion.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Not built for camping, loud site and untidy.
Adam B.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Attentive staff, pitch size fairly good
Ik was niet zo blij met: Loudest campsite we’ve ever stayed at, not built for camping. No place to freeze cool box blocks and limited resources.
Toilets were generally untidy due to younger groups flooding the sinks and messing about in the cubicles. One evening found the toilet brush in the middle of the floor with waste surrounding it.
Fellow tourers and groups had no respect for fellow campers, blaring music and shouting even after quiet time : 23:30. One night I had to physically go to a pitch who had a rave going on inside until 2am. They gave no care to me asking for them to turn off the music, seagulls also constant noise. Would not recommend unless you want a similar experience to Reading festival.
Hi Adam,
Thanks for taking the time to submit your review.
We're sorry to hear you were kept awake by other guests on park, we do have a quiet policy on park that states guests should be respectful of others and start to lower any noise after 11pm, so it's disappointing to hear that this wasn't your experience on this occasion.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
We enjoyed our 3 day stay. Staff were fantastic and very helpful
Andrea O.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Everyone was friendly
Nice and easy pitch
EntertainmentIk was niet zo blij met: The toilet and shower block could do with bit of xtra clean and tidy up
Hi Andrea, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Withernsea Sands. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.
We hope to see you again in future. ^AB
Good site but needs alot of work to update
Chantel K.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: When pulling into site first thoughts was that it was a nice little site and everything was needed, The beach is a 5 min walk along the road and the main town about 20min walk, not alot in the main town but enough for a wander round.
Ik was niet zo blij met: The camp site itself needs alot of work doing to it to make the reviews true, the toilet blocks are very dated and not the best, the showers would only work if one shower at a time and would only run for a short while. The arcade on site was very little and limited, the restaurant was very expensive for a onside park dean site costing £80+ for a family of four for drinks and food. Also I know it cannot be helped however the seaguls have no idea of time and are going all night and very loud!
Hi Chantel, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Withernsea Sands, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
It’s disappointing to hear you did not find our bar and restaurant reasonably priced. We always aim to provide something suitable for all budgets with ever changing offers throughout the season, as well as staying competitive with the local area.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Camping area was very rough and in bad condition. Grass needed cutting
Jackie M.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: The staff at resort where very nice. Food all OK.
Ik was niet zo blij met: Constant seagulls noise, wash area filthy, bingo on at 6.30 before children's entertainment at 7.45. Customer service head office unhelpful. Left 4 days early
Hi Jackie, thanks for taking the time to leave your review.
We're very sorry you didn't enjoy your recent stay at Withernsea Sands, this certainly isn't the experience we wanted you to have.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
Family weekend away, autistic friendly.
Louise H.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: I loved the facility and entertainment staff; the pub grub tasted terrific. I slept okay (my son lost his phone). I'm waiting for my reimbursement. Withernsea is beautiful, and I/we will be coming back.
Ik was niet zo blij met: N/A
Would go again
Dave N.Bevestigd
- Staanplaats op gras , met elektriciteit (groot)
- Aanbevelen aan vrienden Weer bezoeken
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Vertaal (Mogelijk gemaakt door Google Translate )Ik was blij met: Pitche was fine park was nice to Withernsea a very nice place what I did notice a lot of free parking and even the the toilets were free
Ik was niet zo blij met: –
Hi,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB