Thank you so much for your lovely review! We're thrilled to hear you enjoyed the hotel-like showers and spotless facilities—our team works hard to keep everything sparkling clean, so it's wonderful to see that noticed. It’s great that our staff could help you discover some local gems, and we’re glad the fish and chip shop hit the spot (even with a little wait!).

Sounds like your family made the most of the game room and quiz nights too—exactly what we love to see! We hear you on the location; while we’re not lakeside, we do our best to make the site itself a destination worth staying at.

Hope to welcome you back again soon for more pool table battles and maybe another round of chips

Thank you so much for sharing your feedback. We're really pleased to hear you enjoyed the cleanliness of the park, its fantastic location, and of course—the fish and chips! It’s always great to know what’s working well.

We’re genuinely sorry that your experience was disrupted by noise and a lack of supervision near the play area. That’s not the kind of stay we aim to provide, and we understand how frustrating it must have been—especially with the incident involving your nephew’s toy. Your comments have been shared with our team, and we’re reviewing how we manage guest behaviour and noise levels, particularly during busy holiday periods.

We appreciate your honesty and are glad to hear you’d consider returning for a quieter weekend. We’d love the chance to give you a more peaceful and enjoyable stay next time.

Thanks so much for your review—it’s wonderful to hear you enjoyed your stay and appreciated the little details that make a big difference, like the powerful showers, well-kept grounds, and the thoughtful layout of the pitches. We’re especially glad the reception, café, and shop made a positive impression, and that the charging point came in handy!

We also really value your suggestions. Expanding shower facilities and increasing the number of electric pitches and charging sockets are all things we’re actively considering as we plan future improvements. Feedback like yours helps us prioritize what matters most to our guests.

We hope to welcome you back again soon.

Thank you for your great feedback.

Thank you for your great review, we are sorry to hear that people were not picking there Dog muck up this is something we ask customers to do, we will certainly look into this to see how we can improve this.

Thank you for your lovely feedback.

Thank you for your great feedback.

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations, and we appreciate your detailed observations.

We understand how important access to clean and well-distributed facilities is, especially in the overflow field. Your comments about the limited amenities and the temporary lack of soap have been noted, and we’re actively reviewing how we can improve both the distribution and maintenance of our facilities.

Regarding the pitch conditions, you're absolutely right—some areas do require heavy-duty tent pegs due to the terrain. We’ll look into how we can better communicate this in advance to help guests prepare.

As for site policies around noise, groups, and dogs, we regret that enforcement fell short during your stay. While we do provide an emergency contact, we agree that proactive management is key to ensuring a peaceful environment.

Your feedback is a valuable reminder, and we’re working on ways to strengthen our on-site presence and responsiveness.

We’re grateful you brought these issues to our attention. It’s through honest reviews like yours that we can continue to improve the experience for all our guests.

Thanks so much for sharing your experience — we really appreciate honest feedback, even when it’s tough to hear.

Transport: You're absolutely right, this is why we invested in the hopper bus that now runs through the summer holidays that will pick you up directly from the campsite and take you down to Pooley bridge or Glenridding There's also a local bus that comes to the bottom of the hill that will take you further a field. We’re tucked away for that peaceful countryside feel, and this is perfect for hikers and customers that are wanting to explore the beautiful lake district by foot.

Entertainment: We’re glad you enjoyed the musician — he’s a local favourite! That said, your suggestion about more entertainment, we do have a kids disco on every Saturday with Bingo and Quiz nights which our customers love.

Chippy Queue: We hear you loud and clear. The popularity of the chippy with locals is a double-edged sword, and we’re sorry it disrupted your plans. The on site Fish & Shop is certainly making a name for its self and becoming extremely busy with the best catch of the day. However we are exploring ways to better manage traffic.
Angel Lane is a gem though — glad you and your son had a great meal there!

Thanks again for taking the time to write this. Your feedback helps us grow, and we hope we can welcome you back with a few improvements next time.

Thank you for your great feedback.