7,9

Giudizio complessivo basato su 537 recensioni

 

Il 79% consiglierebbe questa struttura a un amico.

Il 76% soggiornerebbe qui di nuovo.

  Il 40% lo descrive come Economico/backpacker ?

Altre valutazioni

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Ideale per bambini
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Azzera filtri
Le recensioni in altre lingue appaiono qui di seguito.

We were aware that the site …18/08/2024

Paese dell'autore della recensione: Regno UnitoJenni E.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 1) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    We were aware that the site was under new management, having visited years ago we thought we’d give it a go. Very clean, lots of activities, definitely family friendly. We will be back.

    Non mi è piaciuto: 

    The staff are obviously new and very young. I’d like to know what was going on, how to book activities and swimming etc. but they didn’t detract from the nice site.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks very much for your comments and delighted to hear that you enjoyed your time with us. We are working very hard to provide a great family holiday experience and pleased to hear that the lack of knowledge from our new team didn't detract from the holiday enjoyment. Our training of our team is constant and ongoing and I appreciate you bringing this to our attention. Looking forward to welcoming you back very soon.

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

All in all we had a fantastic stay and would book again18/08/2024

Paese dell'autore della recensione: Regno UnitoThomas G.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Lovely setting great pool friendly staff good food and entertainment big improvements currently underway will be brilliant when finished.

    Non mi è piaciuto: 

    The showers/toilets could do with being twice the size and a bit better looked after

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments regarding your recent stay with us and was delighted to hear that you appreciated all the improvements we have made. We are reviewing all guest comments at the moment for what improvements we can make for 2025 so thanks for your constructive suggestions.

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
(Nessun punteggio)
Utente anonimo

Ability to park next to friends …18/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Ability to park next to friends - range of park facilities - good food in the restaurant.
    Generally quiet after 11.30.

    Non mi è piaciuto: 

    No market pitches- told to pitch anywhere in the area we had booked - consequently we were hemmed in by other campers who definitely pitched too close- less than 3 metres between.
    Not enough toilet facilities (only 2 blocks) for the amount of campers so regularly queued for showers. Facilities were generally clean though

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments regarding your stay with us and was pleased to read that you enjoyed your time with us, found a good range of facilities and that it was generally quiet at a reasonable time. We are reviewing our guests feedback for 2025 at the moment as to what we can improve so thanks for your constructive comments on the pitch allocation and toilet facilities.

Punteggio complessivo
6
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
(Nessun punteggio)
Pulizia
Wi-Fi

Night time entertainment and daytime activities18/08/2024

Paese dell'autore della recensione: Regno UnitoMichael O.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 1) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Night time entertainment and daytime activities

    Non mi è piaciuto: 

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased you enjoyed your time with us. Look forward to welcoming you back very soon.

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Excellent site with clean facilities and pitches18/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola Shelduck (area 4) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Amazing entertainment at the venue all included. Swimming was great, we were a little disappointed they have reduced the swim time to 45 minutes but the kids still had lots of fun! Lovely clean site with clean showers and toilets.

    Non mi è piaciuto: 

    Reduced the swim time to 45 minutes without telling us at booking time

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and please to hear that you enjoyed your time with us and had lots of fun. Looking forward to welcoming you back very soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Location of all of the facilities …18/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola Shelduck (area 3) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Location of all of the facilities from our tent.
    Cleanliness of the pitches
    Cleanliness of the toilets
    Facilities on site

    Non mi è piaciuto: 

    Prices of the water sports activity’s

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments regarding your recent stay with us and was pleased to hear that you enjoyed the facilities and found the toilets to be consistently clean. I do hope that we get to welcome you back very soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

All staff were very helpful and friendly.18/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Lots of activities and equipment to keep children entertained. Good that swimming pool is free to use. Staff kept toilets clean most of the time considering site was so busy.

    Non mi è piaciuto: 

    Changing area in swimming pool floor was very dirty, lots of lockers not working. Caravans very close to each other. Very noisy on first night we stayed, caravans a couple down from us. Second day, started getting rowdy about 2ish, (due to drinking) lots of swearing, decided not to stay for second night due to this, as we had a 2 and 4 year old with us, so left around 8 o’clock. Disappointed that we had to make this decision but we didn’t feel happy to be in this environment. Definitely would not visit again in high season, we had visited in June and it was a lot better, some noisy people at night but ok in day.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased to read that you and your party enjoyed all of the facilities we have to offer. I was sorry to read that the pool changing rooms were not consistently clean. I was also saddened to read that you left a night earlier than planned.

Punteggio complessivo
4
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Loved the place and would definitely go back18/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Loved the place, the attractions and facilities

    Non mi è piaciuto: 

    There were a large family that made noise on two occasions until 2 am. Called security and they were dealt with on both occasions

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments and pleased to hear that you and your party enjoyed your time with us. Whilst not ideal and we do not tolerate any disruptive behaviour from our guests, I was pleased to read that the two occasions where there was unreasonable noise, it was dealt with by our security team. I do hope that we get to welcome you back very soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi

Spacious pitch, fun for kids, but dirty toilets need 24/7 cleaning.18/08/2024

Paese dell'autore della recensione: Regno UnitoBridget H.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Although we booked an electric pitch, we decided to pitch on the grass near the none electric area as it didn't feel overcrowded, and we appreciated the extra space. There’s plenty to do for the kids, which was a big plus for our stay.

    Non mi è piaciuto: 

    The constant toilet smell and the condition of the toilets and showers were major downsides.

    While I don't entirely blame the park, it's shocking how some people think it's acceptable to smear feces all over the toilets and walls—it's disgusting, and I dread to think what their homes must be like!

    The park really needs to have 24/7 cleaners for the toilets and showers. I know this might mean an increase in prices, but I'd much rather pay a bit more for clean and hygienic facilities. Additionally, the chemical waste area was tiny, lacked a hose, and was just generally unpleasant. With some improvements in these areas, the experience would be much better.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments regarding your recent stay with us. I was pleased to hear that you found plenty for your children to do. We do have dedicated cleaning team for the touring blocks and I was sorry to read that you didn't find these consistently clean. Thanks for your suggestions as they are hugely appreciated as we review everything for 2025.

Punteggio complessivo
4
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Grade A site with clean facilities friendly staff and family friendly17/08/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Aqua park
    Venue
    Amphitheatre
    Crazy golf
    They amount of vacancies available.
    The atmosphere was amazing
    Very helpful staff.
    Security directed me to my pitch.
    The swimming was popular with the little ones too.
    Overall cleanliness 95%
    Would visit again
    A credit to the new owners on doing a fantastic job.

    Non mi è piaciuto: 

    Cars driving fast down the avenues when there were children about.
    Clearly signs say 5mph and 10mph in some areas.
    Toilets male and female were quite often out of hand soap in the dispensers.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thanks for your comments regarding your recent stay with us. Delighted to read that you and your party loved all the new facilities that we have added and that there was such a great atmosphere. Sorry to read that you experienced some guests not adhering to the speed limit. We do take the safety of our guests very seriously and have only just recently invested heavily into providing much more park signage including ones pertaining to speed. I was also sorry to read that you often found the facilities out of hand soap and have passed this onto the park management team for review and resolution. I do hope that we get to see you again very soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi