7,9

Giudizio complessivo basato su 537 recensioni

 

Il 79% consiglierebbe questa struttura a un amico.

Il 76% soggiornerebbe qui di nuovo.

  Il 40% lo descrive come Economico/backpacker ?

Altre valutazioni

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Azzera filtri
Le recensioni in altre lingue appaiono qui di seguito.

A place worth recommending22/09/2024

Paese dell'autore della recensione: Regno UnitoKarolina G.Icona cellulareConfermata

  • Pod Standard
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    We spent a weekend at Billing Aquadrome and were delighted. Beautiful views and lots of attractions, especially for children. A great solution is the possibility of renting a standard camping pod instead of a tent, especially on colder days. A big plus is that the cottage has a heater and a socket. We loved the live music and the pool was perfect for cooling off during the day. We will definitely be back next year

    Non mi è piaciuto: 

    I wish they could renovate the cottages from the outside

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for sharing your delightful experience at Billing Aquadrome we are thrilled to hear that you enjoyed the beautiful views, the variety of attractions for children, and the convenience of our camping pods. It’s great to know you appreciated the live music and found the pool refreshing.

We also value your suggestion regarding the renovation of the cottages’ exteriors. Your feedback is important to us as we strive to enhance our guests' experiences.

We can’t wait to welcome you back.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
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Wi-Fi

Was brilliant and reasonably priced22/09/2024

Paese dell'autore della recensione: Regno Unitomichael l.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Was brilliant and reasonably priced

    Non mi è piaciuto: 

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for a great review we look forward to seeing you again soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
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Assistenza clienti
Ideale per bambini
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Wi-Fi

We enjoyed our stay but would book a fully serviced pitch next time22/09/2024

Paese dell'autore della recensione: Regno UnitoAdrian W.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 5) su terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Lots of family activities, food options and recreational facilities. Friendly and helpful staff.

    Non mi è piaciuto: 

    Only 1 elsan point (that had no signage) and you had to lift cassettes to waist height to use it. This was also the only indicated grey waste disposal point. Trying to empty a Wastemaster into here was not fun! I did find out that there is a drive over grey waste disposal point as we were leaving but it’s not marked on the site plan.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for your wonderful feedback we are glad to hear that you enjoyed the family activities, food options, and recreational facilities, as well as the friendliness of our team members.

We are actively reviewing all feedback and planning improvements for the coming year.

We hope to welcome you back soon.

Punteggio complessivo
8
Posizione geografica
Rapporto qualità/prezzo
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Ideale per bambini
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Wi-Fi
(Nessun punteggio)

Staff very fantastic also17/09/2024

Paese dell'autore della recensione: Regno Unitomonica p.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Had a fantastic 3 days , have been before , but this time it was 100% better , very clean toilets and showers , and lots more for the kids to do😁

    Non mi è piaciuto: 

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for your fantastic feedback we are thrilled to hear you had an amazing three days and that your experience was even better this time around. It’s great to know you found the toilets and showers clean and enjoyed the additional activities for the children.

We look forward to welcoming you back for another wonderful stay.

Punteggio complessivo
10
Posizione geografica
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Wi-Fi

Absolutely perfect, staff very courteous and …16/09/2024

Paese dell'autore della recensione: Regno UnitoJames S.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Absolutely perfect, staff very courteous and the facilities were spot on. Going again next weekend as it was that good. A visit to the Quays pub just outside the camp is a must, £7 carvery was lovely but booking for Sunday or you won’t get in. All in all 10/10 😊

    Non mi è piaciuto: 

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you so much for your amazing review we are thrilled to hear that you had such a fantastic experience and that our staff and facilities exceeded your expectations. It’s wonderful to know you're coming back again next weekend—we can't wait to welcome you back for another perfect stay! 😊 Safe travels, and see you soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
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Assistenza clienti
Ideale per bambini
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(Nessun punteggio)
Utente anonimo

NOT recommended for motorhomes16/09/2024

Paese dell'autore della recensione: Regno UnitoAnonimoConfermata

  • Piazzola roulotte/camper Shelduck (area 3) su ghiaia e terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    NOTHING!

    Non mi è piaciuto: 

    Just about everything! The staff were generally uninterested. While booking, and at reception we requested to be sited close to toilets if possible, as we are both disabled. We needed to fill up with water on arrival, we asked a member of staff where we could do this, and they didn't appear to know. The site definitely doesn't appear to be set up with motorhomes in mind, as when we did eventually find the water supply, we had to block the road to fill up. There was nowhere to empty grey water, and the toilet disposal point didn't have a hose for rinsing. When we eventually found our plot, which wasn't easy, we had been sited 3 rows back from the toilet block, even though there were empty pitches closer. However, this didn't really matter, because the toilet block was out of order anyway, and when we complained, we were told it had been like this for 'a long time!' With our disabilities, we could just about manage the walk to the toilet/shower block which was out of order, but couldn't manage the one we were directed to use instead! This meant that we would be forced to use our onboard facilities, which we prefer generally only to use for liquid purposes, and as one of us had an upset tummy at the time, this was far from ideal. We had booked for 3 nights, but having found that the site really wasn't suited to our disabilities, spoke to reception, and were told that we could park on the grass nearer the toilets, even though we'd paid for hardstanding, but as our vehicle weighs in excess of 4 tonnes, we weren't prepared to risk getting stuck in mud if it rained, so in the end I asked if we could check out and get a refund for the remaining 2 nights. This was agreed, but with a bad grace, and I ended up having to phone back twice after leaving the site, to organise this, because the receptionist couldn't find the correct form!!

    Traduci (Creato tramite Google Translate)
Dal gestore...

I sincerely apologize for the disappointing experience you had with us this is not the standard we aim to provide for our guests.

Rest assured, we will take your feedback seriously and share it with the relevant team members to ensure improvements are made.

Punteggio complessivo
2
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
(Nessun punteggio)
Servizi/attività
(Nessun punteggio)
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Ideale per bambini
(Nessun punteggio)
Pulizia
(Nessun punteggio)
Wi-Fi
(Nessun punteggio)

Beside the flaws, its a decent site for the money and we will return.15/09/2024

Paese dell'autore della recensione: Regno Unitomorgan r.Icona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 2) su erba con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    We liked the ability to pitch the tents and vans together to make a campsite where the kids could run around without fear of going into the road.

    The swimming is decent, aside from half the lockers not working and it being a 45minute session only.

    The new event area is very good, it’ll be interesting to see how the outside area fairs during the winter months/wetter periods.

    Parks aren’t complete, but they’re looking like they will be very much enjoyed by children.

    Non mi è piaciuto: 

    The common areas are surprisingly unclean, and the upkeep hadn’t been done.
    The park is under relatively new ownership and promised large changes and adaptations to the park which have happened; but unfortunately they’re just not keeping on top of cleaning or repairs.

    Many cans of beer were littered around the park, cigarette butts could be found all over the park and in common areas.

    Toilet doors were missing locks, toilet roll dispensers were broken and missing the fronts, toilet seats were also missing/broken in the campsite toilets.

    The arcade has a lot of different games, all giving out tickets to get very rubbish gifts, but the kids love it.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for sharing such detailed feedback about your stay we are glad to hear you enjoyed the flexibility of setting up your campsite and that the children had a safe space to run around.

It’s also great to know you appreciated the new event area and swimming facilities, despite the minor issue with the lockers.

We truly apologize for the cleanliness and maintenance issues you encountered, this is certainly not the standard we aim to provide, and we are taking your comments seriously.

We appreciate your understanding as we continue to improve the park under new management, and we hope to offer a more polished experience on your next visit.

Thank you again for your valuable feedback.

Punteggio complessivo
8
Posizione geografica
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Ideale per bambini
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Wi-Fi
Utente anonimo

Great site for kids, would return15/09/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Super Pitch su ghiaia e terreno battuto completamente attrezzata
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Great site. Great entertainment for the children even outside of school holidays..... warm pool, daytime entertainment, kids loved the skate park! I'll definitely return and stay longer as didn't get chance to do all water sports as only a 2 night stay

    Non mi è piaciuto: 

    Would be great to have an enclosed dog field as nowhere to let dogs off for a good run which is needed when being kept on a lead.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for your lovely review we are so happy to hear that you and the children enjoyed the entertainment, warm pool, and skate park—sounds like a fun-filled stay!

It’s fantastic to know you’re already planning to return and stay longer to try out the water sports.

We appreciate your suggestion about an enclosed dog field we will certainly take that into consideration as we work to enhance the experience for all our guests, including our four legged friends.

Looking forward to welcoming you back soon!

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
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Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Would definitely come back again, we loved our stay .14/09/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Piazzola roulotte/camper Shelduck (area 5) su terreno battuto con elettricità
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    The facilities were brilliant and was amazed at the space on the pitches. Husband was able to try his new hobby of fishing too. A lot of the things were closed in the week possibly as slightly out of season but livened up at the weekend when lots of families arrived. Loads to do for families and lovely to see all the children playing on and around the fields. Walks around the lakes were beautiful.

    Non mi è piaciuto: 

    Wasn’t clear when the toilet and shower block was closed. Husband went to have a shower and power went off apparently every day at 12 but we hadn’t been informed of this.

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for your lovely review we are thrilled to hear you enjoyed the spacious pitches, and that your husband got the chance to try out his new fishing hobby. It's great that the weekend atmosphere and family activities added to your experience, and we’re glad you enjoyed the beautiful lakeside walks as well.

We will pass your comments along to the relevant team members to improve how information is communicated to our guests.

We hope to welcome you back for another stay soon.

Punteggio complessivo
10
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi
Utente anonimo

Good site but needs to improve cleaning and safety in the pods13/09/2024

Paese dell'autore della recensione: Regno UnitoAnonimoIcona cellulareConfermata

  • Pod (superior)
  • La consiglierò agli amici   Tornerò volentieri
  • Mi è piaciuto: 

    Price
    Facilities
    Location

    Non mi è piaciuto: 

    Off peak the toilets had only been cleaned once in the whole week we had been there.
    Mini railway wasn’t really running
    No fire alarm in the wooden pods!!!!!!!

    Traduci (Creato tramite Google Translate)
Dal gestore...

Thank you for your feedback we will share all your comments with our team to help enhance our guests' experience moving forward.

We hope to see you again soon.

Punteggio complessivo
6
Posizione geografica
Rapporto qualità/prezzo
Sistemazione
Servizi/attività
Assistenza clienti
Ideale per bambini
Pulizia
Wi-Fi