The entertainment and restaurant area

As two motorhome with family members who had booked together, but unhappy that we weren't pitched together when we stipulated it on booking. Toilet blocks need updating. Bear Grills experience was not open, but still advertised around the site.

Nothing as everyone was rude

Everything the staff was rude toilet blocks disgusting when complained they said the would get onto it but 4 hours they were still the same asked to speak to a manager but was told no as I wanted a refund as I didn't want to stay anymore you have to pay for everything I activities the only thing free is swimming if you can get in!! Not much entertainment for the children

Pitch size was good,
Facilities we close,

Swimming was great, we booked 3 days and walked in twice. Clean, plenty of lockers and changing rooms.

Staff were friendly.

Take away - thunderbirds was absolutely delicious!

Pitches could be better kept,

Showers (men&women) weren’t the cleanest, shower heads are rubbish - we ended up make sifting a bottle to sit on to the shower head to get a flow of water!

Restaurant

After paying very expensive pitch fees, it seems that you then have to pay £55 extra for each child.
The toilet blocks were disgusting, filthy and not maintained properly.
No demarcation between pitches, we had another caravan nearly alongside us.
The place was run by youngsters, who were extremely nice, but didn't have much idea how to sort out any problems.
The crazy golf course was covered in stones, twigs etc so you had to clear the course before you could play.
The drain near our van was full and stunk.

Toilets & showers were reasonable for a large site

Allocated pitch was taken. Reception gave us another pitch but was partly taken by another user. Reception was then shut and had to get security to allocate a pitch. 3 x trips to reception (long walk) and 90 minutes wasted. No real apology and when we asked for an hour late check out, we were told we don’t do them.

Traveled with 2 teenagers, two 10 year olds and a 6 year old. Had a lovely stay. Nice sized pitches. Toilets and showers do need some attention but they were cleaning them just people using them not maintaining them.
Loved both the indoor and outdoor pool, did not need to book could just turn up.
Would return again if we were heading that way. Level pitch.

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Great value for your money Great entertainment and activities for the kids

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The amount of activities.
Huge place with a lot of people but was still always able to get a table in the club no matter what time we went in.
Thunderbird chicken was great. We went there every night after clubhouse. This is by far better than any KFC you have ever tried

We had a woman on our next pitch with 6 teenage kids. She was in caravan and kids were in a tent. Screaming swearing and general messing around till early hours Every night. I phoned up to see if we could move pitch or even upgrade. I was told all the pitches were fully booked. I tried to upgrade to the star pitches (fully serviced). And again was told the same. Yet For the rest of our stay there was 3 star pitches empty and quite a few pitches available in the ehu paddocks where we were. I guess they just didn't want to do the paperwork.

Electric bikes and e scooters are everywhere whizzing passed you.

Entertainment, shop, space on pitch, staff helpfulness

Toilet block out of order at our end of the site. Blocks generally needed regular inspection and cleaning …

Lovely place, really nice friendly staff, good entertainment lots to do, site nice and clean.

Showers not the best, nothing in cubicle to put toiletries, towels or clothes on and showers not powerful. No bins for dog waste. There was also campers who had a nasty cannabis habit the smell was awful.