Castle Bay Holiday and Residential Park

Kedvelték Fabulous view out to sea. Great location to walk to Portpatrick

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Kedvelték Nice setting, clean toilets and showers. Although lovely views the cliff top setting is extremely windy

Nem kedvelték No hooks on the back of toilet doors for coats and jackets. Very exposed location on top of cliff, not for the faint hearted on a windy day,

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Kedvelték Great location and a short walk to Portpatrick. All very clean and tydy.
The vue is fantastick from the pitch.

Nem kedvelték Could do with more sensor lights on the way up to the toilets as you could trip and not see the step up to the toilets.

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Kedvelték The view, the pitch, toilet/shower block and reception

Nem kedvelték Perhaps a bit pricey for a non electric grass pitch (£80 for two nights)

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Kedvelték fantastic views
great location

Nem kedvelték Service block a long way from touring pitches
Elsan point even further away and disgusting - worst I have come across
On leaving, the exit road was blocked by a large crane lifting a static caravan into position, no notice given and we had a long drive ahead of us. Had to wait almost 2 hours to get out.

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Kezelői megjegyzés: Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that your recent stay did not meet expectations.

We appreciate your comments regarding the distance to the toilet and chemical waste facilities.
Your feedback has been noted and will be taken into consideration as we continue to review our facilities.
With regard to access being temporarily restricted by a crane, we apologise for the disruption this caused. The movement of a static unit is a rare but necessary occurrence, and we did our best to minimise inconvenience to our guests.

Thank you again for your feedback and we wish you well in your future travels.

Kedvelték Decent shower and toilet facilities, friendly site manager, great coastal walks, close proximity to portpatrick. Wonderful views

Nem kedvelték Hard standing pitches require large levelling blocks. Shower block closer to mobile homes than campervan/motorhome and camping pitches. Elsan point not close to pitches and require updating urgently. We were advised that this is “on the list of developments”
Large mobile home was moved to site on morning of our departure blocking only exit road for all vans that were leaving site. No warning was given and if we all had known that this was happening many of us would have left the site before this work started. Not a problem for us but if we had been catching a ferry that morning we would definitely have missed it !!

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Kedvelték Very well run place with fabulous grounds and great views.
Toilets and showers 10 put of 10
Electric hool up was no problem.
Access to port Patrick great.

Nem kedvelték Could not really dislike apart from they could do with a closer elsan point to the motorhomes . But this is minor.

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Kedvelték The view.

Nem kedvelték 1. The slope of the touring pitches was excessive. Even with large ramps we were still far from level.
2. A bit disconcerting that should a campervan roll away, there is absolutely nothing to prevent rolling over a cliff. Perhaps some large rocks at the edge would ease the mind.
3. Tourers are placed at the furthest point from the entrance, which means the toilet block was about 200m away. The chemical toilet disposal point was even further away.
4. On our departure day (after a 3 night stay) we discovered at about 9.30am that a very large crane had been brought in to move a static caravan in to position, blocking the only exit road. The road was eventually opened after 11am. Just as well we weren't going for a ferry!
When I asked at reception why I, and 5 other guests, hadn't been informed that this was going to happen, I was accused of 'shouting at a woman'. I was told that 'staff tried telling everyone yesterday'. But no-one seemed to get the message. I was then told that the crane had only been organised the day before. That's some service from the crane operator! I was then told to leave the reception area and the receptionist locked the door and appeared to phone someone. 2 minutes later, a rather irate man arrived on a quad bike and asked why I was shouting at his wife. I'll stress now that I am not a shouty person! This rather aggressive man, the site manager, told me it was obvious that they were moving a caravan. Without the opportunity to explain my point about communication of the road closure, he dismissed any attempt by me to explain my point, he told me to F off his park, a few times actually, finally telling me to never come back. No problem complying with that request!

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Kezelői megjegyzés: Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that your recent stay did not meet expectations.
We appreciate your comments regarding the slope of the touring pitches and the distance to the toilet and chemical waste facilities. While our pitches comply with regulations and are maintained to ensure safe use, we understand that some guests may find the gradient or distance less convenient. Your feedback has been noted and will be taken into consideration as we continue to review our facilities.
With regard to access being temporarily restricted by a crane, we apologise for the disruption this caused. The movement of a static unit is a rare but necessary occurrence, and we did our best to minimise inconvenience to our guests.
We would also like to address your comments regarding staff interactions. We pride ourselves on offering a friendly and welcoming environment, and we regret that the situation escalated. It is never acceptable for our team to respond in a way that comes across as rude, and we will be addressing this internally. At the same time, we kindly ask that all guests treat our staff with respect, as this helps us to provide the best possible service for everyone and aggressive behaviour towards our staff is not acceptable under any circumstances. We will always prioritise the safety and wellbeing of our team.
Thank you again for your feedback and we wish you well in your future travels.

Kedvelték Brilliant campsite. Peaceful spot. Hosts were very helpful in leaving the details ready for us arriving late.
Lovely pitch with great views of the castle and sea.
Superb walks along coast. Port Patrick 15 minutes walk which is stunning.

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Kedvelték Location and scenery, showers, staff, cleanliness.

Nem kedvelték Only 1 tap for water. Elsan point distance from pitches.

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