Chapmanswell Caravan Park

Kedvelték: Friendly staff and clean facilities

Nem kedvelték: Booked into here last Dec but weather warnings meant we had to postpone our visit which they held a credit for.
On arrival there was a mix up with our planned pitch and we had to move to another pitch. Apparently the people on our pitch should have checked out but were still there???
Apparently people have been moving around a lot and the owners couldn't keep track of who was where.
All became clear as the night went on as the pitch we were given was (31) right under a bright lamp post which shone through our camper window ALL NIGHT. I assume the previous occupants moved to avoid a second sleepless night.
The facilities are generally clean and tidy and drinks are well priced in the bar. If I return I think we will be wise to this trick now as there is only one lamp post on the site and stay well away!!!

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Kezelői megjegyzés: Happy that you would stay again despite the pitch mixup. Feel free to mention the light if you book again. As you are aware, we are situated in open countryside, and therefore the nights are quite dark. Great for stargazing, but terrible for guests to find their way to the facilities in the dark.

Kedvelték: Errrr Honestly nothing. maybe the undercover little playground but even that was rough

Nem kedvelték: The fact you arrive pitch up says and the campsite says report to reception/shop.
It was closed.

Had to find someone in the clubhouse/bar that looked really rough and was treated by this very uninterested looking woman and this young lad. we followed the lad to our pitch to which had ran off before we could ask where everything was.
No communication of where the toilets, showers, wash area water was.

I had to go in the clubhouse again to ask where the toilet was! Bad vibes as i walk in and everyone just stares at you like your the odd chicken.

showers and toilets were attached to the bar area and not separate so people would be coming in all the time when you go for a shower so i decided not to rap as they didn't look the greatest anyway. the between the tiles didn't look inviting either.

The worst part.
The litrially put us very close to the clubhouse.
We have a young family. the music was booming and i mean booming till 12am when it says on their profile 8.30 till 10.30 no later! and that went on for 2nights!!!!!! you would think they would of put us further out there was another field not even being used!!!


one day it was raining and the kids were getting soaked in the undercover playground because the wind was blowing in so i thought you would of had some side protection aswell.

the washing area was shocking. the temp was so luke warm we struggled to clean our dishes. it's a push tap so the boiler would kick in for 2 seconds before it thinks it's turned off so hardly heated the water and it took forever.

the ground was not level. our tent flooded but luckily the weather was fine after that.
we were going to book a carvery at the restraint /clubhouse as we've heard good things but as every time i've been in i was stared at and felt uncomfortable and the place with its squeaky floors looked rough we went out to eat instead

didn't speak to a member of staff because the way they made me feel and it was just too much to go on about

nearly left the next day when we found out there would be booming music again. every time someone went outside it was worse. then people would play their music loud after it was over and then it woke my 2 year old so only ended up getting 2 h sleep!!!

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Kezelői megjegyzés: We are sorry that your experience at our Park was not the same as the majority of our other guests. The Easter Bank holiday weekend is a busy time for us, as we hold 3 days of Children's party events, both for the Children on site and those local to us. These, together with some other events, allow us to donate money to the local schools.
The reception was closed as staff were preparing for the first event of the holiday, but there is a sign that asks visitors to look in at the Clubhouse before pitching up.

There should have been an electric cable for you on your pitch and we apologise for that and
we do wish that you had spoken to us about your issues. If you were uncomfortable in the Bar, there is a number displayed on the reception door that you could have used,

The toilets and showers are cleaned twice a day and are regularly inspected. There is an entrace at the rear of the Clubhouse as well as access via the Bar area. The Bar does not open until 12 noon at the weekend and later during the week, so would only be used by our staying guests during that time. We also you have a disabled/family wet room and toilet in the same block.

The Clubhouse is a chalet style wooden building which has a lot of history which, we feel gives it character. it should be a welcoming retreat, and most of out guests find it so. Our Carvey is quite popular and we are sorry that you felt uncomfortable in that space. Being in open countryside, the site can have a "weathered" look about it at the start of the season.

The weather of late has been very wet and the ground has not had a chance to dry out. If you had let us know about the pitch we could have offered you another space. We do have an overflow field and would happily have moved you there.

Being Easter there was some live entertainment at the Clubhouse. Generally we do stop the music at 10:30pm, but Fridays and Saturdays we can close later. We do try to keep the doors and windows shut in the Bar to limit the sound outside. We were made aware the next day about some late night partying around the touring field, and we have spoken, quite strongly to the owners of those caravans about the need to respect other peoples right to expect a quiet night.

Whilst there are no sides on the Play Area, it does have a large roof that keeps most of the rain off. There is some protection from horizontal rain on two sides provided by hedges. Visitors with small children often ask to be close to the Play area so that they can keep an eye on their Children whilst they are there.

Kedvelték: Nice location
Friendly staff
Good showers

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Kezelői megjegyzés: Thank you for your review

Kedvelték: Loved it everything was clean staff were really friendly and helpful will definitely book again I explained we was visiting family and they let us stay a few extra hours to enjoy our time with them💖

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Kezelői megjegyzés: We were happy to host you and thank you for your kind review

Kedvelték: Brilliant weekend at Chapmanswell Caravan Park! Thoroughly enjoyed everything about it. From the live music to the amenities, everything is well organised, clean and everyone was so friendly and welcoming. Had a top night in The Anglers Rest - the country singer was spot on and really entertaining! We can’t wait to come back!

The only thing I can’t comment on is the WiFi - we didn’t use it so no idea how good it is.

Nem kedvelték: Nothing

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Kezelői megjegyzés: Thankyou for your great review and we look forward to your return

Kedvelték: Everything! The pitch was perfect, the staff friendly and helpful, the facilities clean and accessible, the clubhouse was warm and welcoming and cheaper than we're used to. And the food was amazing. And the views spectacular.

Nem kedvelték: We had to leave!

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Kezelői megjegyzés: Thank you for your lovely review

Kedvelték: Friendly staff, well priced food. Nice Sunday carvery and a good atmosphere in the clubhouse. Facilities clean.

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Kedvelték: Very friendly and helpful

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Kedvelték: The whole site was clean and friendly. The staff were billant and the entertainment for new year eve was brilliant. Highly recommend the site and cant wait to book for next year

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Kezelői megjegyzés: Thank you for your lovely review. We are pleased that you had such a lovely time and we look forward to seeing you again

Kedvelték: We booked a hard standing pitch recently but weather warnings stopped us travelling so we asked for a.refund of our fee. We were offered a credit to be used at later stage and I am awaiting confirmation of how we use and document to this credit due from the site.
I have emailed twice but am yet to here a reply 🤷

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Kezelői megjegyzés: Hello Stephen, no worries just let us know when you next want to book and we will sort it with you then - I hope that that answers your query