A aimé Space children had to run around and super close to peppa pig world

N'a pas aimé Entrance was poor, no professional set up, not secure at all to prevent unwanted guests. It was a chain you had to lift up and down each time you came and go. No reception, “supervisors” if that’s what they were lived on site in a caravan and they just showed you to your pitch. Grass conditions were awful, very basic camp site. Wasn’t a family friendly pitch at all, was only a few families, majority of people camping on site were all workmen working on nearby projects so felt a bit strange to be staying here surrounded by industrial vehicles / vans. Men’s showers flooded and not clean due to this issue. (Women’s showers were fine). The site is located right next to a large motorway which we didn’t realise and it is so difficult to get to sleep and stay asleep on a night due to the heavy traffic noise. We left the site early to come home, wouldn’t stay here anyone or recommend to anyone.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to leave your feedback. We’re sorry to hear that your stay did not meet your expectations. We would like to clarify a few points for future guests. Our reception is staffed, although unfortunately our receptionist was having their scheduled day off during your stay. Our on-site team were available to assist guests and show them to their pitches. With regard to the grass, we appreciate that it was not looking at its best. The exceptionally dry conditions and prolonged lack of rainfall this summer have affected grass across the UK, and unfortunately this is something we have had very little control over. We are continuing to do what we can to maintain the site during these conditions. We are also sorry to hear about the issues you experienced with the shower facilities. We take cleanliness and maintenance seriously and will ensure this feedback is passed on to the relevant team. Our site is located close to major road links, which is stated in our site information, although we appreciate that the traffic noise may have been more noticeable than you anticipated. We’re pleased that you enjoyed the proximity to Peppa Pig World and hope that, despite the issues you experienced, you and your family had a safe journey home. Thank you again for your feedback.