Bolton-by-Bowland, Lancashire, Angleterre
Emplacement pour véhicule de tourisme sur sol dur avec électricité
A aimé We had a lovely stay at Calder Farm Campsite. It’s a very basic site, but it offers good value for money. The pitch layout isn’t the best and could be improved, but it was clean, peaceful and suited our needs. Overall, a pleasant stay and we’d happily return if we were looking for a simple, affordable campsite.
N'a pas aimé The pitch layout could be improved, but it didn’t spoil our stay.
Recommanderait à des amis Séjournerait à nouveau
Preston, Lancashire, Angleterre
Emplacement pour véhicule de tourisme (Large Electric Grass Pitch) sur herbe avec électricité
A aimé The children really enjoyed the play park, which was a nice part of our stay.
N'a pas aimé Very disappointed with our stay and, unfortunately, I wouldn’t return.
On the second day, another campervan parked in the middle of our pitch. They first connected to the wrong electric hook-up before later moving even closer and plugging into ours. Their electric cable was stretched across our pitch and raised off the ground. During the night, my husband got up in complete darkness and tripped over it. Thankfully he wasn’t seriously injured, but this could easily have ended much worse. It was extremely concerning that another guest was allowed to encroach onto our pitch and create such a serious safety hazard.
The shower facilities were also extremely poor throughout our stay. The showers were either freezing cold or only produced a weak drizzle of water, making it impossible to have a proper shower.
To make matters worse, every time we went to reception to report the issues, it was unattended, so there was nobody available to help or deal with our concerns.
I’ve since emailed the campsite twice to raise these issues, but it’s now been over a week and I haven’t received any response at all. The complete lack of communication has been just as disappointing as the experience itself.
Overall, this was a very poor experience with significant safety concerns, poor facilities and non-existent customer service. Based on our experience, I wouldn’t recommend staying here.
Recommanderait à des amis Séjournerait à nouveau