A aimé Nice place not far away from water. Positive and kind animators.

N'a pas aimé Not well cared toailets and service buildings. Dirty, destroied and not fresh. Old food in the frige with mold. Receptions workers poorly speak english. Life guard at the pool just sitting in the mobile and scroll social media or talk with friends on the speaker. The most of them (workers) are kids hanging around and chat with eachother instead to take care about area - its just filthy everywhere.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our location close to the water and had a positive experience with our animator team. At the same time, we are very sorry to read about the issues you encountered regarding the cleanliness of the sanitary facilities, the shared refrigerators, and the general grounds, as well as your concerns regarding pool supervision and staff service. We take feedback concerning hygiene, safety, and staff professionalism extremely seriously. Your comments will be reviewed internally with the management team and the heads of the respective departments (cleaning, reception, and pool staff) to address these issues. We always ask our guests to report any problems or cleanliness issues to our team on-site during their stay, as this gives us the opportunity to take immediate action and resolve the matter right away. We regret that your stay did not provide the experience you hoped for, and we hope to have the opportunity to welcome you back in the future to show you an improved standard. Kind regards, Aranypart Camping & Apartments Team