Swimming pool with sunbathing area. Bingo. …
Stephen M.Confirmé
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Traduire (Généré par Google Translate)A aimé : Swimming pool with sunbathing area. Bingo. Sunday carvery. Scampi and chips were delicious. Toilet/showers. Areas were all clean and well looked after.
N'a pas aimé : Our site didn't get the beautiful sea views, it was disappointing. Very disappointed too in the launderette as it was only open until 5pm, last load had to go in by 3:30pm, when on holiday I like to do laundry in the evening and enjoy the bonny weather during the day. The washers and dryers were very good.
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Traduire (Généré par Google Translate)A aimé : The site is probably the best we have stayed at as it has all the facilities you need for a great holiday will definitely go back as there is all you need for a great time
N'a pas aimé : –
Wow!!
What a great start to a review - so chuffed to hear that we're probably the best site you've stayed at :)
Delighted to hear that you enjoyed all the facilities and had a great holiday!
We look forward to welcoming you back - really soon hopefully!
Nikki
Refurbished shower block. Restaurant & the …
Kenneth S.Confirmé
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Traduire (Généré par Google Translate)A aimé : Refurbished shower block. Restaurant & the prices. All staff from reception to the restaurant were very polite & charming.
N'a pas aimé : Wish we could have stayed longer!!!
Hi Kenneth,
Thanks for your review - I'm so happy you found the staff in all areas to be polite and charming, and enjoyed the restaurant and refurbished shower block. We wish you could've stayed longer too!
We'd love to hear your thoughts on how we can make your stay 10/10 next time, so please don't hesitate to get in touch with us directly if you have any feedback that might help with this goal.
We look forward to welcoming you back really soon!
Nikki
Fabulous first stay , will be back with family
Gill K.
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Traduire (Généré par Google Translate)A aimé : E V E R Y T H I N G
Well kept site , very friendly, lovely food in The Jetty.
Nice new shower block .
Just has everything you need for touring , for us in a Campervan , so nice shower block / toilets is a must, these were spot on !N'a pas aimé : What’s not to like , got to be a bit fussy !
Hi Gill,
Those photos are stunning - thank you so much for sharing them and for your lovely review.
Delighted to hear that you liked everything and had a great stay with us in your camper van.
We're really proud of our newly refurbished toilet and shower block, as we continually invest in new facilities to ensure we give the best possible experience for all our guests.
We can't wait to welcome you back - let us know if we can help at all, and hopefully we'll see you really soon!
Nikki
Had a great time even with the rain
Keith B.Confirmé
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Traduire (Généré par Google Translate)A aimé : The views were amazing toilets and showers were to loads for the families to do staff were all very friendly top marks
N'a pas aimé : –
Hi Keith,
Thanks for your review - so pleased you enjoyed our views, found lots to do and found our staff to be friendly!
We're family-run and work hard to ensure everyone has a great holiday experience here with us and love feedback, good and constructive.
Look forward to welcoming you back - please don't leave it too long!
Nikki
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Traduire (Généré par Google Translate)A aimé : Elevated site with some great views on some pitches. Lot of facilities on site including a swimming pool. Good bus service to get around. Helpful staff
N'a pas aimé : Our pitch was virtually in a big hedge on two sides with no views so make sure you book a better pitch.
Thank you so much for staying with us and for your review!
So pleased you encountered our helpful staff and enjoyed the facilities and swimming pool. The views from the touring and camping fields are truly spectacular. For future bookings, you can request a specific pitch, so if you had a particular one in mind, let us know on booking
Look forward to welcoming you back!
Nikki
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Traduire (Généré par Google Translate)A aimé : The pools were good
N'a pas aimé : The pitch was double booked. Where we were placed the hedge stank of urine and there was a road the other side with fast vehicles driving past.
The restaurant "kids eat free with every adult" is incredibly misleading and not as advertised, the staff unhelpful, sullen, argumentative and incompetent. I was also overcharged for our meal as each individual item had been entered at full price rather than as a combined 3 course meal. They refunded this and then billed me the correct amount after much insistence. Except they actually took money from my card rather than refunding it. It took several hours to sort that could have been spent with my family. The food was also very poor and massively overpriced.
For dinner we decided to have a BBQ rather than risk the restaurant again. We had just finished eating when a member of staff zoomed up on an e-scooter to aggressively tell me that no open fires were allowed, only BBQs. Despite being stood in front of what was very clearly a BBQ. Very argumentative and only left us alone when I said "would it be better if I put another sausage on".
The play areas are only really suitable for very small children. There's a mini golf course which was entertaining for a short while but at an extra cost. A bit of a cheek.
Didn't once manage to get any internet on their wifi
There are no dishwashing stations anywhere. Only a cold tap for drinking water. In the bathrooms there is only a single hot tap for each sink. No cold water. Really? Why?
In short.... don't bother. Horrible pitch, horrible food, horrible staff and horribly overpriced
Thank you for your review and valuable feedback - I am sorry to hear that you had this experience with us. As a family-run holiday park, we work hard to ensure the best holiday experience for all our guests, and take all feedback on board to improve in the future.
I have passed your feedback on to the relevant managers for investigation in relation to the food and the BBQ experience as this is not what we would expect.
We offer free Wi-fi in our bars and restaurants as well as paid Wi-fi around the park, I've passed your comments on to the team who supply this to look into any issues.
We have dishwashing areas at both our toilet blocks on the touring fields, with hot and cold taps.
Please accept our apologies for the slight mix up with the pitch on arrival - our technology was having a bit of a 'wobble' that day, but I understand that our reception team were able to rectify this really quickly for you. I've passed your feedback on to the grounds team in relation to the hedge.
I am pleased to hear that you did like our pools though, and I hope the weather was lovely to give you a great chance to enjoy the outdoor pool to it's fullest. Should we be lucky enough to welcome you back in the future, please let us know as we'd love another chance to give you the Beverley Holiday experience we strive for.
Kind regards,
Nikki
Pools, shops, view
Maya K.Confirmé
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Traduire (Généré par Google Translate)A aimé : Pools, shops, view
N'a pas aimé : –
Thank you so much for sharing your rock climbing photos Maya!
So delighted to hear that you enjoyed the pools, shop and view during your stay, and had a chance to check out the stunning local area.
We hope to welcome you back really soon!
Kind regards,
Nikki
Fab site. Excellent amenities and very friendly staff
Alison S.Confirmé
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Traduire (Généré par Google Translate)A aimé : All amenities
Close to shower and toilet
Dog friendly
Close to attractions
Friendly staffN'a pas aimé : –
Hi Alison,
Thank you for taking the time to leave this fantastic review.
So pleased to hear that you enjoyed your stay on your Premier Service pitch and found our staff to be friendly.
We love doggies here at Beverley and I hope you and your pooch got a chance to check out Pawadise Park - our exclusive dog walking field and our warm dog shower too!
Our location is second to none - the view is amazing and the proximity to lots of attractions, beaches and even the moors makes it even better!
We look forward to welcoming you back really soon
Kind regards,
Nikki
We really liked the experience, and …
Anastasija R.Confirmé
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Traduire (Généré par Google Translate)A aimé : We really liked the experience, and plan to return next year for more days. It is amazing place for family retreat with young children. It was like all-inclusive vacation for us, honestly.
N'a pas aimé : We liked it all. Perhaps the water in showers was a bit cold. We just wish there is a dog care service provided for us to go to swim with kids as a family and leave our dog for a few hours in a dog care facility .
Hi Anastasija,
Thank you for your review, I'm pleased to hear that you enjoyed your stay and felt it was an amazing place for your family with young children.
I've passed on your feedback about the showers to our maintenance team to see if we can make any tweaks and will certainly take your feedback on board about a doggy day care facility, we do have some details of a local company which offer this and are always happy to help with local information in Reception if required.
We look forward to welcoming you back next year for a longer stay - let us know if we can help with any availability or prices.
Kind regards,
Nikki
Hi Stephen,
Thanks for your lovely review - pleased to hear you enjoyed the food and found everywhere to be clean and looked after. Hope you were lucky at the bingo and had a lovely relaxing swim!
Thank you for your feedback on the launderette, I have passed this back to the team for future planning. With regard to views, if you found one you liked during this stay, we can book specific pitches for your next visit with a small fee. We look forward to welcoming you back really soon, let us know if we can help at all!
Nikki