Camping Kanôpée Village

A aimé Nice site when we arrived, our pitch was right next the river.

N'a pas aimé We couldn't use the toilets, showers or washing up sinks has both blocks were locked, we had to use the only one available and they were disabled ones, only 2 toilets and 2 showers for about 200 visitors.

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Réponse du gestionnaire : Dear David,

Thank you for your feedback and for mentioning our riverside pitches, we’re glad you enjoyed the setting. We’re very sorry that not all of our facilities were available during your stay. We hope to welcome you back so you can enjoy the full experience of our campsite.

Best wishes,
Kanopée Village
Yin

A aimé Very nice camping site with nature, very nice people at reception

N'a pas aimé Bathrooms could be cleaned and front gate doesn't always react on giving code

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Dear Gilbert,

Thank you so much for your lovely comments about our campsite and our reception team! We’re delighted you enjoyed the nature and the warm welcome. We’re also grateful for your constructive feedback regarding the bathrooms, gate access and Wi-Fi.

Please be assured we are working on these points to improve the experience for our guests. We’d love to welcome you back again soon for an even better stay!

Best wishes,
Kanopée Village
Yin

A aimé Für eine Nacht ok

N'a pas aimé Zu laut in den Häusern auf dem Platz ist bis spät Abends laut und um fünf Uhr in der früh ein geschrei und viele Autos wo den Platz verlassen

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Réponse du gestionnaire : Dear Uwe,

Thank you for sharing your feedback. We’re glad the campsite was suitable for your overnight stay, but we’re very sorry to hear that noise disturbed your rest. We will remind guests of our quiet hours and are looking at ways to reduce early morning disturbance so that everyone can enjoy a more peaceful stay. We hope we may welcome you again under better conditions.

Best wishes,
Kanopée Village
Yin

A aimé La tranquillité
La pizza à proximité
Les sanitaires et douche

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Réponse du gestionnaire : Bonjour Philippe,

Merci beaucoup pour votre avis ! Nous sommes ravis que vous ayez apprécié la tranquillité du lieu, la pizza à proximité ainsi que nos sanitaires. Ce sera un plaisir de vous accueillir à nouveau pour un autre séjour reposant.

Bien cordialement,
L'équipe de Kanopée Village
Yin

A aimé Für eine Nacht als Schlafplatz ok.

N'a pas aimé Sanitäre Anlagen sind sehr gewöhnungsbesürftig.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,

Thank you for taking the time to share your feedback. We're glad to hear that you had a good night's stay.

We've taken note of your comment regarding the sanitary facilities. They are regularly maintained, your feedback is valuable and helps us improve the experience for all our guests.

We hope to welcome you again in the future.

Best wishes,
Kanopée Village
Yin

A aimé Nice little town, pretty riverside. Facilities are all good enough for a transit stop. Pitches are allocated on a first come, first serve basis so you choose your own spot.

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Réponse du gestionnaire : Dear Dan,

Thank you very much for your valuable feedback! We're so pleased to hear that you enjoyed the nice little town and the pretty riverside. Pitches are allocated on a first come, first served basis, so you can choose your own spot. We're glad to know you enjoyed your stay, and that the facilities were adequate for a transit stop.

We'd love to welcome you for a longer stay next year so you can explore the beautiful surroundings more fully. See you again soon!

Best wishes,
Kanopée Village
Yin

A aimé Location

N'a pas aimé Very noisy in the evening

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello,
Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of the facilities and the spacious, well-located pitch.

We're sorry to hear that noise in the evening affected your stay. The comfort and peace of our guests are very important to us, we strive to do our utmost to ensure the tranquility of our campsite.

We hope to have the pleasure of welcoming you back in the future.
Best regards,

Kanopée Village
Océane

A aimé Choosing own pitch
Spacious pitch
Flexible check in

N'a pas aimé No toilet roll in toilets and twice there seemed to be men in the ladies

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Réponse du gestionnaire : Dear Melanie,

Thank you for your feedback – we're really pleased to hear you enjoyed the flexibility of choosing your own spacious pitch and appreciated the relaxed check-in process.

We have a shared toilet for women and men, and our policy regarding toilet paper is that customers must bring their own.

Your comments help us improve the experience for all our guests. We hope to welcome you again in the future.

Best regards,
Kanopée Village
Yin

A aimé Quiet site
Located just on edge of lovely town

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Réponse du gestionnaire : Hello,

Thank you very much for your wonderful feedback! We're so pleased to hear that you enjoyed our quiet site and its location on the edge of the lovely town! ! We're glad to know you enjoy stopping by on your way to your holiday destination, and we'd love to welcome you for a longer stay next year so you can explore the beautiful surroundings more fully. See you again soon!

Best wishes,
Kanopée Village
Yin

A aimé Lovely site
Friendly and well maintained site

N'a pas aimé Wifi only worked near reception but we have our own so wasn’t an issue.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Dear Tony,

We are very grateful for your valuable feedback! We are delighted to learn that you enjoyed our welcoming surroundings and attentive service.

We apologise sincerely for the previous Wi-Fi issue, which was only accessible near the reception area. This has now been rectified.

We hope to welcome you for a longer stay next year so that you can explore this beautiful region in greater depth. We look forward to seeing you again!

Best wishes,
Kanopée Village
Yin