A aimé It was a clean tidy well kept site , shower and toilets facilities very clean very quiet site, dish washing facilities very good

N'a pas aimé Arrive on site a party of 2 caravans myself and son 45 mins earlier than check in due to travelling a very long journey didn’t hit a much traffic we were expecting for the bank holiday weekend, I rang office as request by note on office door to be told very abruptly by female owner that we had to leave the site and go and wait in lay-by up the road,no directions given, then to come back as she was having her lunch, we came back pulled on site went to office, I found the female owner very rude pointed out where to go shouted at my son for driving down the site to get his caravan off the lane, we we not told anything about the site toilets showers fire points etc, we stayed for 5 nights on our last night the shower blocks were closed down so we only had access to one there were still a few people staying so queue for showers.

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Réponse du gestionnaire : Thank you for your positive comments on the site itself, being clean and tidy, we pride ourselves on this as it is very important. As for comments made about the showers, there is no way, that we would shut down the showers when there were several occupied pitches, or at any time with occupied pitches! The review suggest that we have numerous shower blocks, we have one building with one shower and 2 toilets – this was not closed! We have a horsebox conversion that sits beside the building, which is a shower and a toilet combined, this one was closed because the boiler stopped working, there was no hot water and we were waiting for the plumber to come out, we are sorry for the inconvenience this caused, but mechanical things do break down, so of course we closed it. Only having one shower is inconvenient, we apologise for that, but you were in a caravan and had your own facilities, far more convenient than the ones on site when one is out of order. You say there was a queue for the ‘showers’, only one shower working remember, the other out of order. We are not alone as site owners having opening times, lots of sites will not let you on until after the arrival time. We suggested you park in the layby or at the picnic site down the road, because you could not park in the entrance to the site. We have hundreds of people staying at our site over the summer, that have also had long journeys, but 95% arrive at opening time of 3pm or later. We do have our reasons for our opening times. However, on occasions where it maybe 10 to the hour or 5 to the hour, we are flexible, but 45 mins or more, I am sorry, but it was not possible to allow early entry. Our office is not open for arrivals, or at any other time as an’ office’, it is not necessary as we are so small, but the notice on the door and the gate does request anyone arriving to ring us on arrival. I was elsewhere at the time till 3pm. As for me shouting at campers, this is not something I can be accused of, as for the lane, what lane? I am very puzzled by this! Regarding an induction of on site facilities - it is not a big site, less than an acre, and everything is obvious with notices on various buildings and water taps, the fire extinguishers and fire bell are in the middle of the site in plain sight. We have stayed at many sites ourselves during our lives, and we have never been shown where anything is, it’s quite normal for campers, to walk around to find these things for themselves/ourselves, stretch the legs after a long journey. Value for money, location, WiFi - You chose to book onto our site, maybe look into a sites details more before you book in future, (Google maps is a good one for location, and you can drag the Yellow Man onto street view), you will get an idea of the location and what you want that way. Regarding WiFi. we do not own the WiFi it is outsourced and offers 900meg, and our mobile phone mast is 5G and gives excellent coverage. Thank yo for your review.

A aimé Loverly clean well maintained site, very pleased with size of pitch, very friendly shower and toilet facilities spotless with extras, cooking and washing facilities were spotless with extras such as washing products for you to use, dog wash came in very handy after being on the beach WiFi was good

N'a pas aimé Nothing to dislike

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A aimé Had a loverly stay very friendly welcome , nice peaceful relaxing site, toilet and shower facilities were exceptional very clean definitely recommend, we are local to the area, lots of walks and things to visit

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