A aimé Nice views Good showers

N'a pas aimé We stayed at the gypsy Bow top, originally booked 2 nights and last minute added a 3rd night. Unfortunately met 2 not sober women who said they have a caravan on site and like to “go for a night out” in the gypsy Bow top. Not what you want to hear when you’ve come for a quiet weekend away. We asked to cancel our final night and expected some sort refund or partial refund as this was an extra night but were told we could not get our money back and the only option is to return and stay another 2 nights. Where is the good will now a days? Hopefully you will spend our £70 on some improvements on the caravan, a bare minimum would be working fairy lights and maybe a tarp so it is possible to cook when it is raining?

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Réponse du gestionnaire : This review was not what we were hoped either, May we just point out, when your partner spoke with us, advising us that you had decided to leave a day early because of the weather conditions - he asked us if it was possible to rebook the missing night in the future, As a gesture of goodwill, we accepted this, but under the conditions that we do only accept a minimum of two night stay, Your partner was happy with this and we were awaiting your new dates, we even suggested you could try our different accommodation’s, As you can see on the terms and conditions, that no refund or discount is offered due to cancellation because of inclement weather conditions, I think you will find that most campsite throughout the country are the same, We didn’t offer you a refund but I think you will find we were must fair and offered you above and beyond would many others wouldn’t, We find it most unfair for you to leave us a review like you have,