A aimé Nothing

N'a pas aimé Arrived given a pitch number that we couldn’t find , went back to be told go anywhere, before we went back to find a pitch went to use the toilets they were absolutely filthy. We the left the site . Having now read a number of reviews they repeat the above statement.

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Réponse du gestionnaire : Thank you for taking the time to share your feedback with us. I’m really sorry to hear that your arrival experience was so disappointing and that you decided to leave the park. I completely understand how frustrating it must have been to arrive, be given a pitch number you couldn’t locate, and then be told to find another pitch yourself. This is not the welcome we want our guests to receive. I’m also very sorry to hear about the condition of the toilet facilities. Our park teams are available 24/7 to help ensure the toilet and shower blocks are kept clean and maintained. We do, however, wish that all our guests would take care of the facilities and leave them in a suitable condition for others to use. With a busy park and a large number of guests using the facilities, unfortunately they can become untidy very quickly. We listen carefully to our holiday guests and take repeated feedback seriously. We have invested significantly in the park and will continue to work hard to improve the guest experience. It’s in our nature to keep listening, learning and doing better. We’re sorry that on this occasion we didn’t give you the experience you deserved, and we hope you might consider giving us another opportunity in the future.

A aimé The location , nice staff

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