Quend, Somme, France
Emplacement pour caravane, pour tente ou pour caravane pliante sur herbe avec électricité
A aimé The swimming pool was excellent, the best we've seen in any small camp site. Clean, well maintained, perfect temperature, and easily accessible.
Showers were good. Pitch sizes were ok but not quite as large as the pictures made out.
The site put on a pool disco for kids one night which was a pleasant surprise, and had an ice cream truck one night and a food van another. Great effort to make the holiday complete.
The location is lovely with easy access to beaches. Worth the little extra journey to get to Berke Plage which was the best one we found
N'a pas aimé Toilet facilities near ruined the holiday. Not a single toilet seat anywhere on site. I understand this is a "thing" in France as they don't like touching toilet seats so prefer to hover or something. But for those of us not agile enough to pee like spiderman it would have been nice to have one or two stalls with option of a seat.
The kids playground was atrocious, two slides so worn that is impossible to actually slide, and a climbing wall that had ONE single handle remaining, the rest had broken off and never bothered to replace.
Site advertised barbecues being allowed but turned out not to be true. We weren't informed of this, I happened to enquire and were told no. So the barbecue I took with me was useless for the holiday and I had to do all cooking on a single gas hob. I'm guessing the rule changed due to dry weather, but guessing shouldn't be needed. An email pre-arrival could have allowed us to prepare better.
In general the communication was very poor. On arrival I was told my pitch number and where the toilets were and that was that. Had to go back to ask where the electric hook up was, and was told maybe the pitch behind us. Had to go asking other campers until I found it behind someone's tent and had to work out how to run my cable through hedges to get connected. Worked fine once done though.
Also wasn't made aware of free WiFi, just found that out now while doing this review. Not a big issue for me but would have been nice to informed
Recommanderait à des amis Séjournerait à nouveau
Réponse du gestionnaire : Merci d’avoir pris le temps de partager votre expérience et pour vos compliments concernant notre piscine, nos animations et l’emplacement du camping. Concernant les sanitaires, nous faisons effectivement le choix de ne pas installer d’abattants sur les WC pour des raisons d’hygiène. Pour les barbecues, nous comprenons votre déception et nous nous excusons de ne pas avoir communiqué cette information en amont. Toutefois, un arrêté préfectoral jusqu'au 15 septembre nous interdit actuellement l’utilisation des barbecues à charbon. Au vu des conditions climatiques et de la sécheresse présente en France depuis plusieurs mois, cette mesure nous paraît nécessaire afin de limiter les risques d’incendie. Concernant votre parcelle, vous disposiez tout de même d’un emplacement agréable et suffisamment spacieux. Nous sommes désolés si les informations concernant le branchement électrique n’ont pas été suffisamment claires à votre arrivée. Pour le Wi-Fi, celui-ci est bien indiqué comme disponible sur Pitchup, mais il n’est en revanche pas précisé qu’il est gratuit. Nous prenons néanmoins note de votre remarque concernant la communication à votre arrivée afin d’améliorer ce point. Enfin, nous avons bien pris en compte vos remarques concernant l’aire de jeux et allons les intégrer à nos réflexions d’amélioration. Nous vous souhaitons une bonne continuation et de belles prochaines vacances.