A aimé Nice and quiet location. Lovely little play area for the children.

N'a pas aimé The condition of the flooring that the tent was on was particularly concerning. It felt unsafe and my youngest tripped a few times due to the dips and unevenness of the flooring. 4 out of 5 of us had showers, unfortunately the water kept running hot and cold, which proved a challenge. The cushions/ pads for the seating area outside were unclean, and honestly the overall feel was that was run down and in need of work.

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Réponse du gestionnaire : Thank you for your comments and of course we take all feedback very seriously, especially as this is the first time anyone has had anything negative to say about Lower Monkton on this platform or any other platforms. We are a very small bespoke site with one bell tent which was brand new this year (certainly not run down) and a brand new shepherd’s hut. As we mentioned on the phone to you, apologies that some paint had splashed onto the cushions which sadly we hadn’t had time to replace before your stay, and we are looking into the shower issue. We always endeavour to rectify any problems as soon as we hear about them. We also appreciate that arriving in a storm and bad weather to camp is never nice, as we discussed afterwards on the phone, and this can really impact a stay, especially with children. Before your stay we had also been in touch to ask if you would prefer to move your booking to a weekend with better weather, at your convenience. At Lower Monkton we are committed to sustainability and the deck that the tent is on is all from recycled material, but covered by coir matting. These support a double bed, love seats and single beds as required. I’m sorry if the floor felt slightly springy but I can assure you in no way is it unsafe. Thanks again for taking the time to share your thoughts.

A aimé Beautiful location, hosts were very welcoming and the marshmallows were a lovely little touch. The children had the best time meeting the cows in the field opposite.

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