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Traduire (Généré par Google Translate)A aimé : Toilets showers clean fish and chip van very good
N'a pas aimé : No body on reception when we arrived
Pitch not level under large trees
Very noisy kids shouting cars in and out so no peace
Crows making a racket at 4.30am
When i booked i booked for 2 nights but got a email saying they was a problem with the booking system and it had taken a deposit
If there had been someone on reception when we arrived we could have confirmed 2 nights but no
Saturday afternoon a lady came round and asked us to leave as we had only paid for 1 night
We said we would pack up and go we searched somewhere else in the area
After a short time she turned up again and said we could go on a grass pitch (5ton Motorhome on a grass pitch in pouring rain WHAT)
We left and never to return
We actually went to a lovely site very accommodating when we told them the situation
Thank you for completely ruining are weekend
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Traduire (Généré par Google Translate)A aimé : Plenty of space, short walk to facilities, great sun spot, beautiful sunset
N'a pas aimé : –
Thanks for your review. It sounds like you had a lovely time. Do come back again... perhaps for a little stargazing in our 'dark skies' area?
Excellent campsite very clean facilities very friendly staff
Michelle S.
Confirmé
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Traduire (Généré par Google Translate)A aimé : Good welcome helpfull, plenty of space, showers were very good plenty of hot water. Clean and tidy
N'a pas aimé : None
Thanks for your glowing review Michelle. Your comments are appreciated.
Nice location by the lake
Ellie D.Confirmé
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Traduire (Généré par Google Translate)A aimé : Nice location by the lake
N'a pas aimé : Some of the pitches were a bit bumpy, requiring some manoeuvring and levelling
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Traduire (Généré par Google Translate)A aimé : The views of the castle and the lake were stunning. The campsite was so peaceful. It was a great first stop on our northern tour. Friendly staff.
N'a pas aimé : –
Thanks for your review. We agree; we too appreciate that we're very lucky to have such beautiful scenery to work in and for our guests to enjoy. We hope you will return one day.
Space between pitches and the setting, …
gary m.Confirmé
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Traduire (Généré par Google Translate)A aimé : Space between pitches and the setting, toilets and showers were good, staff at reception very polite and helpful. Only negative was the ridiculously loud firework display which started at 10:50pm at a private function at castle Howard!!!!
N'a pas aimé : –
Thanks for taking the time to review Lakeside Gary. It sounds like the campsite and our team were to your liking. It's a shame that, on this occasion, the rare wedding fireworks disturbed some of our campers, although others were very pleased with the display. Do come again.
Location, site size
Kevin L.Confirmé
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Traduire (Généré par Google Translate)A aimé : Location, site size
N'a pas aimé : –
A short and sweet review. Thank you Kevin.
The facilities and the site in …
Jaye L.Confirmé
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Traduire (Généré par Google Translate)A aimé : The facilities and the site in general, especially the proximity to the lake
N'a pas aimé : The lack of distance between pitches, the site was very loud, don't expect to be able to sleep in past 8am
Hello Jaye. We're glad you liked the site, the lake really is lovely, and thank you for your time and comments which are appreciated. We are sorry to hear you were woken by 8am. Campers can often be early risers. We hope if you visit again you find a quieter spot.
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Traduire (Généré par Google Translate)A aimé : Amazing vacation 🫶
N'a pas aimé : –
Lovely to hear that you enjoyed your time here at Lakeside. Thank you.
Brilliant campsite, we will definitely return!
Stephanie R.Confirmé
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Traduire (Généré par Google Translate)A aimé : Fantastic shower block and toilet facilities
Great little shop
Warm welcome upon arrival
Lots of space
Could choose where we pitched
Lovely little walk along the lake
Views of castle Howard
Great priceN'a pas aimé : Disliked nothing.
t's always a pleasure to read a glowing review Stephanie and to find out you enjoyed your stay. We shall look forward to seeing you again.
Dear David, Thank you for taking the time to write your review. We are naturally sorry that you didn't enjoy your visit to Lakeside as our team always do their best to help and accomodate our guests. We're glad that you approved of the facilities and enjoyed your fish and chips.
We feel we need to clarify the situation. Your booking, made just two days before your visit, through Pitch Up will have shown that only one night was available before you paid. At this time of year, our weekends book up well in advance, especially Saturday nights. Therefore we recommend that in future you please check your booking confirmation in advance as it clearly stated one night.
As you booked with Pitch Up, any system email would have come from them so in future it would be best to call Pitch Up to check your booking if you receive such an email as hoping to fix it on the day is not always possible. Our receptionist noted on your booking, that she had spoken to you whilst you were on your way to let you know what to do on arrival as reception would be closed so you were made aware that reception is not open for late arrivals. She checked your pitch on Saturday, near departure time, and it was empty; she was not to know that you had gone out for the day, nor that you intended to return thinking you had booked two nights. It was only when the guests arrived later in the day that the problem was recognised as they found you already parked on their pitch.
Our receptionist came to speak with you but unfortunatley we had nothing to offer you other than an electric grass pitch, or the camping field. We did everything we could to help you but we hope you realise the mistake was not ours.