Parque Orbitur Angeiras

A aimé Pool, marked pitches and washing machines

N'a pas aimé Quite busy and pitches were not pre-assigned

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Réponse du gestionnaire : We are glad that you enjoyed your stay with us. We appreciate your interest in our campsite and your contributions, and hope to welcome you back soon. We wish you good health!

A aimé Good base for Porto, particularly if you can drive to nearest metro.

N'a pas aimé -Hidden costs. We booked a pitch for a campervan. Pitch up says ‘bring your pup tent’, etc. There is no clear indication that/what items incur additional charges. There is no option to select additional items on the booking page. So we were surprised to be charged - at departure- for a tiny tent used by one of our children. It appears that staff check pitches for equipment and decide what additional charges to apply. As noted, we were presented with extra charges at departure (and we left a day early) and were packed up, so no opportunity to clarify or discuss. We were told by reception staff that ‘we should have told them’ about the tent, but there was no indication to do so in the booking, and no request at check in. Given the very chaotic nature of this site, I seriously doubt that costs like this are applied fairly and consistently. We have travelled extensively in the region and have never had the same experience. Orbitur staff need to amend details on Pitch Up to ensure that prices are clear at point of booking.
-In addition, the restaurant is not part of the site: like reception, staff were rude and unwelcoming eg., my child was given the wrong drink and staff shrugged, with no offer of replacement.
-Staff hook you up to locked electric boxes which means you have to find staff to un/hook you every time you move. If you have an electric box on your pitch, expect frequent and unannounced appearances from staff.
- Vehicles move very quickly through the site so need to be very cautious with young children.

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Réponse du gestionnaire : We're sorry to hear you didn't enjoy your stay with us and apologize for any inconvenience.

We'd like to take this opportunity to clarify that the information in your reservation clearly states: "Touring caravans or motorhomes or tents, or trailers are allowed per lot," so only one item from the above list is included, and charging for the extra tent is fair. If the online booking process didn't allow for the inclusion of an extra item, the possibility of installing it should have been mentioned during check-in to avoid situations like this during check-out, as internal controls are performed on the installed equipments.

Regarding your early departure, your reservation also states: "No refunds/discounts for inclement weather, late arrivals, or early departures."

We apologize for the issues with the restaurant staff, although this is not Orbitur's responsibility (the restaurant is not managed by Orbitur).

We hope we've answered all your questions and hope we can serve you better next time. We wish you good health!

A aimé De schaduw, schoon toiletgebouw, zwembad en de koffie in het winkeltje.
Ook fijn dat er een verbinding is met de bus/metro naar Porto.

N'a pas aimé Vele vliegen op de camping en bij het zwembad.
Dat er 1 bus niet kwam omdat hij moest lunchen daardoor ruim een uur moeten wachten.

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Réponse du gestionnaire : We are glad that you enjoyed your stay with us. We appreciate your interest in our campsite and your contributions, and hope to welcome you back soon. We wish you good health!

A aimé Tylko obsługa jest ok. Reszta wymaga remontu dużo pracy!

N'a pas aimé Nie podobało nam się to, że jest brak przydzielonej DZIAŁKI, tylko trzeba sobie samemu szukać miejsca! Skoro wybieramy określony metraż parceli, piszemy przy rezerwacji, czym przyjedziemy, to powinna być określona działka/parcela! Z prywatnym przyłączem prądu, a nie, chodzenie i proszenie się, żeby ktoś otworzył z łaski swojej skrzynkę z prądem! Mając lodówkę, w niej jedzenie, kiedy ktoś Ci z łaski otworzy dostęp do prądu po godzinie, możesz jedzenie do śmieci wyrzucić. Same parcele też wymagają pracy, uporządkowania, wypoziomowania ich, bo co to za parcela, kiedy na jej środku jest mega dziura, czy pieniek po drzewie, który wystaje tak nad ziemię, że możesz miskę olejową w aucie urwać! Podsumowując, Camping ma rację bytu, ale potrzeba w niego zainwestować, dużo pracy wykonać, żeby był tajnym miejsce. Pracownicy, super ludzie, i chyba tylko to na plus niestety!

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Réponse du gestionnaire : Es tut uns leid zu hören, dass Sie Ihren Aufenthalt bei uns nicht genossen haben und entschuldigen uns für die Unannehmlichkeiten, in der Hoffnung, Sie bei der nächsten Gelegenheit besser erhalten zu können. Alles Gute!

A aimé Plek, zwembad

N'a pas aimé Zeer onvriendelijke receptie! Weinig gastvrij

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Réponse du gestionnaire : Thank you for your visit. We are sorry that you did not like the check-in and we would like to know the reason, and apologise for any inconvenience caused. We would very much appreciate your comments as a contribution to improve our services.

A aimé Molto ombreggiata la piazzola ma non tutte lo sono . Consiglio solo la parte destra in basso del campeggio

N'a pas aimé La parte dell’ingresso è molto stretta e le piazzole adiacenti sono veramente strette non livellate e senza ombra.

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Réponse du gestionnaire : We thank you for your visit and for your comments, as a contribution to improve our products and services. We apologise for any inconvenience caused, and hope to be able to better host you at the next opportunity! We wish you good health!

A aimé Camping muy familiar, tal y como aparece en las fotos, cuartos de baño limpios y con constante limpieza.
Está muy bien ubicado a 5 minutos caminando de playa, la piscina estupenda para los niños

N'a pas aimé Nada, nos dieron incluso facilidades para meter el coche antes de hora para poder ir a la playa sin tener que dejar el coche cargado por ahí

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Réponse du gestionnaire : Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y esperamos volver a tener el placer de su visita pronto.

A aimé Sehr schön unter großen Bäumen mit viel Schatten gelegen

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Réponse du gestionnaire : Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir schätzen Ihre Präferenz und hoffen, Ihren Besuch bald wieder zu genießen.Wïr wünschen alles Gute!

A aimé Bien

N'a pas aimé Sombrilla de la cabaña rota

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Réponse du gestionnaire : Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y contribuciones, esperando tener el placer de su visita nuevamente pronto.

A aimé Estaba muy bien ,trankilo con piscina, duchas etc

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Réponse du gestionnaire : Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y esperamos volver a tener el placer de su visita pronto.