Tyr Ffynnon Farm

A aimé : The view with the most amazing sunset. The facilities clean. Lovely welcome from Nigel. Generous sized pitches. Watching the sheep. Lovely walk to New Quay (coastal not for the faint hearted & need to be fairly fit due to steep part).

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A aimé : Peaceful

N'a pas aimé: But if a walk into Newquay

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Réponse du gestionnaire : Thank you so much for you positive review. We are so pleased that you enjoyed your stay with us.
To give other potential customers an idea of distances. New Quay can be reached by car in five minutes. By foot via fast route it takes us around 25 minutes and via coastal path an additional 10-15 minutes (with dolphin lookout point en-route).
Thank you again for staying with us and we do hope to see you again when you would be most welcomed.

A aimé : The views around the campsite were great and the campsite itself so so quiet, it was lovely to sit and look at the views.
The toilets and showers were very clean and well kept. And the site itself was a nice short walk from the coastal path with more great views.

N'a pas aimé: Nothing to dislike.

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and would love to see you again when you would be most welcomed.

A aimé : The location was very convenient. The view was stunning. The toilet/shower block was clean and tidy. The hosts were friendly, accommodating and nice even during a very busy holiday weekend.
We arrived with two little dachshunds. The place is dog friendly. The sunset is stunning. The dog friendly New Quay Beach is around 40minutes walk.

N'a pas aimé: Nothing to dislike.

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and would love to see you again when you would be most welcomed.

A aimé : View!! Owners are sooo helpful!
The pitch was spacious and for the price was a bargain!

N'a pas aimé: Nothing!

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and that you enjoyed our facilities and competitive pricing. We would love to see you again when you would be most welcomed.

A aimé : great sea views,beatiful sunsets.

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and would love to see you again when you would be most welcomed.

A aimé : Lovely clean facilities, beautiful view of the sunset/sunrise over the sea. Easy check in and big pitches, lovely fenced dog area where we could let our dog off the lead. Remote area, great for walking the coastal path!

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and would love to see you again when you would be most welcomed.

A aimé : Well planned, beautifully kept site. Wonderful views, friendly welcome. Will use again

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased you enjoyed your stay with us and would love to see you again when you would be most welcomed.

A aimé : Lovely campsite, very peaceful lovely view

N'a pas aimé: Didn’t like the fact you had to pay a pound to use the showers for 15 minutes The campsite wasn’t cheap, so didn’t expect to pay that much or even to pay at all

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Réponse du gestionnaire : Thank you so much for your positive review. We are so pleased that you enjoyed your stay with us and enjoyed the beautiful views.
With reference to your comment re charging for a shower and our pitch fees.
We are actually very competitive with our pitch charges with other local sites charges 3-5 pounds more per night. We do pay, in our opinion a very high charge to PU. The 15% 'deposit' that you pay upon your initial booking is in fact PU's commission, we never receive any of this even when a booking is cancelled. Our actual charges are therefore less than the booked price you pay via PU. Electricity costs are now astronomical yet we have maintained the ehu pitch price the same as previous years despite the huge increases. The showers are from 20p up to a maximum of £1 depending upon how long you require. We used to provide free showers but this caused multiple problems with people washing clothes, washing wet suits, washing dishes, washing dogs and much much more. Not only this but customers would take advantage, and spend a long, long time using them creating queues and causing frustration to other customers. All this in addition to the huge increase in electricity and water charges.
I hope that this in some way explains why we make a charge for showers and also gives some perspective as to our pitch charging structure.
We do hope to see you again when you would be most welcomed.

A aimé : Location was very near New Quay and in a lovely area

N'a pas aimé: We arrived on site and went to reception. We were given our pitch which had shared EHU with 3/4 other pitches which made things difficult. the field was extremely unlevel so we spent the night rolling from one side of the bed to the other.
We booked for the sea view but were given a pitch across the field so asked to move (spaces were available) and we were just told no with no explanation, we were actually dealt with by 2 young kids.

We were most put out by having to pay £1 for a timed shower even though we had paid £100 near enough for 3 nights in our own accommodation in a field.
We then had to leave early as my daughter had to be taken to hospital and we messaged about our 2 remaining nights enquiring about a possible partial refund. We were again given no explanation and just told no, then we had our booking cancelled so we were unable to return or pass our booking onto a friend so they could at least use it as our hard earned money was just taken.

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Réponse du gestionnaire : It is so frustrating when people print downright lies! On arrival these two persons where greeted with extreme politeness by the site manager (our daughter) who is 35 years old and definitely not a young kid! Yet they were the grumpiest couple ever! The ehu's, as clearly explained to these two, are NOT shared. Each pitch has its own supply which is located on one post. It is the post that is shared-not the electricity supply. Despite this they still complained! Rolling one side of the bed to another-twaddle! This couple did NOT request a sea view on their booking but had been allocated a huge pitch with a glorious sea view anyway but they still asked to move. Normally we would accommodate any such request without hesitation but, being a bank holiday, we were fully booked!
The showers are from 20p up to a maximum of £1 depending upon how long you require. We used to provide free showers but this caused multiple problems with people washing clothes, washing wet suits, washing dishes, washing dogs and much much more. Not only this but customers would take advantage, and spend a long, long time using them creating queues and causing frustration to other customers.
For whatever reason, they decided that our site was not for them and decided to try and receive a refund by showing us a picture of a sad faced daughter telling us she had broken her foot. Even if this were true-which we doubt-not exactly a life threatening emergency as you might get the impression from the comments. We were texted by this couple who asked re the possibility of a refund. A polite message was sent back to remind them of the policy as detailed in Pitchup. They replied "O'k no worries, thanks". If they had asked to pass on the booking to a friend we would have happily agreed but no such request was made-what a load of twaddle.
This couple booked 3 nights over a bank holiday preventing any other potential customers booking the pitch. They decided for some unknown reason our site was not for them and chose to leave-they cancelled the booking, NOT us!
We would argue that from start to finish, we received a negative approach from this couple who, in our opinion, felt 'entltled' wanting the best of everything, forgetting the whole ethos of camping.