Burrowhead Holiday Village

A aimé : Views, cafe, lounge bar and people. Easy access to wash blocks, which were clean. Good check out time.

N'a pas aimé: The hand dryers are very dated and do not dry your hands. The wash block is freezing. WiFi was not very good from our pitch.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us. We are pleased that you enjoyed the views and found that all of our facilities were clean and easy to access. We currently have a team of engineers working around the park to strengthen the Wifi signal to improve it further. We do hope that you will visit us again.

A aimé : Location was amazing, facilities were very good. Very quiet.

N'a pas aimé: Toilets/showers a bit of a trek, especially at night if you are at the other end of the site.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed our peaceful location. The short 'trek' to the showerblock is the trade-off for the amazing views that our furthest touring area offers. We do hope that you visit us again in the future.

A aimé : The site location was beautiful. Staff was super friendly. Toilets were clean. We didn’t use the pool or other facilities as were only there for a day but loved our stay here. Highly recommended. There were no midges and night sky was beautiful. We saw so many stars, kids were fascinated.

N'a pas aimé: Nothing.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us. We are so pleased that you enjoyed your time with us and that you were able to view a clear night sky. We are very lucky having such dark skies and fortunate not to be plagued by the Scottish Midge! We do hope that you will visit us again.

A aimé : Location was fantastic. The facilities were outstanding. The staff in the shop were very friendly. Would highly recommend this site.

N'a pas aimé: Nothing

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us. We are so pleased that you had such a superb experience and found the facilities outstanding. Our dedicated team work hard to keep the site looking fantastic and we pride ourselves on our friendliness. I will pass on your compliments and we hope that you visit us again.

A aimé : Site was beautifully maintained. Enjoyed having the bar on site. Gorgeous views. Very clean toilet block.

N'a pas aimé: Toilet block was a little walk away. Outdoor swimming pool not heated, very chilly.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us. We are so pleased that you enjoyed your time here on site. We work hard to maintain the highest standards and it is good to hear that you found this to be the case. Depending on your pitch, the amenitites can be a short walk away, however we trust that the views outway this. It is a shame that we have experienced some very unseasonal weather which has resulted in some fresh swimming pool temperatures. We do hope that you will visit us again in the future, maybe with warmer weather.

A aimé : Everything, lovely campsite, clean, friendly staff, services onside excellent. Will visit again, a campsite to go to if looking for peaceful surroundings.

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Réponse du gestionnaire : Thank you for taking the time to review your saty with us. We are so pleased that you liked 'everything'. The team works incredibly hard to keep our site and it's facilities in pristine condition for our holiday makers and owners. It is good to hear that this was reflected your experience with us. We do hope that you visit us again in the future.

A aimé : The staff could not do enough for you. The reception, bar, shop and groundsman staff all.went above and beyond ***** The park has everything you need, even indoor and outdoor pool. The toilet and shower blocks where kept clean aswel as the site. The local village a few minutes drive away has a few shops and a pub. The views from the site are fantastic even when the great Scottish weather tries to spoil them!

N'a pas aimé: Hit and miss wifi and phone signal down on the motorhome pitches. Up towards the bar/shop area it's fine.

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Réponse du gestionnaire : Thank you so very much for taking the time to review your stay with us. We are so pleased that you had such a positive experience, despite the incredibly unseasonsonal weather throughout your stay. Our team work tirelessly to make sure that our holiday makers are treated to a first class experience and I'm pleased to hear that you felt this was the case. Work is currenlty being undertaken to strengthen our wifi signals across the site. I will pass on your comments and praise to all the team. We hope that you visit us again sometime.

A aimé : The toilet blocks & laundry room where very clean. Showers where warm & clean. The bar had plenty of drinks to choose from & the beer was kept well. Staff where very helpful throughout the site. The site was very well looked after & grass area's where cut nicely. Although our teenage are to old the play area for the younger children looked well maintained with a very nice barked floor surface.

N'a pas aimé: The site is situated on high ground which when the wind is blowing it's open to the elements. The out door pool is very clean & tidy,but is not heated & boy did we know that once in there.lol The sauna was not working & had a fault.

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Réponse du gestionnaire : Thank you for reviewing your stay with us. Our holiday village, situated on a spectacular headland, can feel very exposed, especially when we've had such unseasonable weather of late. We're pleased that you found our facilities and site to be very clean and well looked after. Our dedicated team work hard at this and I will pass on your compliments. We do hope that you will visit us again.

A aimé : Staff were all lovely and friendly nothing was a problem, site was clean, Staff were on hand to help us with everything from local fishing spots to local shops.

N'a pas aimé: Not really a dislike but we stayed Monday till Wednesday and the outdoor pool was closed all day Tuesday which I understand was for cleaning

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Réponse du gestionnaire : Thank you for your positive review. We are pleased that you enjoyed your stay with us. The pool is closed every Tuesday for cleaning and maintenance purposes to ensure safe usage througout the rest of the week. We hope that you visit us again.

A aimé : Cliff top walks, Fantastic views, Shop on site is reasonably priced and the owners are very friendly. The lady on reception from Lithuania was extremely helpful and pleasent.

N'a pas aimé: During the Bank Holiday weekend the units were too close together for safety,

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our location and on-site faciliites. We pride ourselves on the friendliness of our team, so it is lovely to hear that this was your experience. We are sorry that you felt some touring units were too close together and hope that you will visit us again in the future.