Burrowhead Holiday Village

A aimé Location is spectacular. The site is relaxed and quiet. The touring sites vary and although there appears to be only one toilet block to cover a large area, there was enough space. The clubhouse is well equipped, pub, cafe shop and large function room.
The scenery is stunning, with views of the isle of man and the lake District.
There's a pool and other facilities.

N'a pas aimé The showers are push button and not brilliant, but it didn't detract too much.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

We are pleased to hear that you enjoyed so much whilst you were here, especially how peaceful we are & our amazing location.

We hope that you visit us again in the future.

A aimé Great site, stunning views with lots to do for adults and kids. will definitely be back. The staff were amazing we had a very tricky start to our camping trip which we couldn't have overcome without their help!

N'a pas aimé nothing, was great can't wait to go back

Recommanderait à des amis Séjournerait à nouveau

A aimé We liked the views , park and pool . Staff were friendly. Pub had entertainment on

N'a pas aimé WiFi was disappointing. When we wanted to chill back at Motorhome child wanted to watch his program on Netflix but he couldn’t as you couldn’t get phone service and there free WiFi wasn’t up to scratch to be able to connect . Electric hook up the electricity kept tripping and pitches weren’t level ground as it was grass so it was a bit bumpy with all the vehicles going over it . Shop could do with stocking some basics like eggs ,sausages etc not everyone comes with food and not a great deal on offer in cafe

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

We are sorry to hear that you were disappointed with various elements on our park. These will be addressed accordingly.

We are pleased to hear that you enjoyed our pool, park & our views as well as finding our staff friendly.

We do hope that you will visit us again in the future.

A aimé Quiet camp. Great for the kids with things for them to do but without being overwhelming. Great place for a week away and we enjoyed ourselves. Would like to definitely go bacm

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

We are pleased to hear about of the things that you liked and look forward to welcoming you back again in the future.

A aimé Open space plenty of room staff very nice and helpfull

N'a pas aimé Opening and closing times for restaurants and a walk thru foot bath with chlorine or sorts before and after the swimming pool

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thnak you for reviewing your stay with us.

We are pleased to hear that you enjoyed our spacious park and found our team pleasant.

We are sorry that the timings for the cafe did not meet your requirements. Our small team tries to offer opening times that suit all.

The changing rooms have showers which users can use to wash themselves prior to entering & leaving the pool, and we ask all users to remove footwear on entry.

We do hope that you will visit again.

A aimé Relaxed atmosphere and stunning location. Pool was a bonus! Staff go out of their way to help you have a perfect holiday.

N'a pas aimé WiFi

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us. We are pleased to hear that you enjoyed our park, facitilities & location. Our small, dedicated team go above and beyond to help out in any way they can, so it's lovely to read that this was achieved for you.

We hope that you will visit us again in the future.

A aimé The location, the tidiness, the reception staff, the locals down in Isle of Whithorn at the Pier. Swimming pool, lifeguard was a very friendly young man. The sauna and hot tub. The views. The play park, very peaceful.

N'a pas aimé Cafe worker, pretty rude!

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

We are pleased to hear that you loved so much about our park, staff and our local area.

We are sorry to hear about your experience in the cafe. This is not what we want our guests to experience and all staff have been reminded about their behaviour towards our valued guests.

We hope that you will visit again in the future.

A aimé Clean, lots to do, beautiful surroundings.

N'a pas aimé We were in area B and no toilet block there. Unfortunately it was extremely windy and this area is not sheltered at all so had to leave early. We didn't have much space to set up as the pitch beside us had 3 tents and 4 cars, and we were between this and a small caravan. We heard the family discussing how they had been urinating at the back of their tent until we arrived.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

Our headland location does make us suspectable to the weather conditions and it was windy as you visited us at the tailend of Storm Floris.

We are sorry that you were unhappy with the space available to you and with the neighbouring discussions.

We are pleased that you enjoyed our surroundings and found the park clean - our small team work hard to make sure this is the case.

Thank you for recommending our site, even though it is not one you would visit again.

A aimé Very nice place facilities and staff nice

N'a pas aimé Very windy can’t use tent for this site for this days

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

Unfortunately your stay conincided with Storm Floris and we did experience very strong winds along with most of the west of Scotland.
It is good to read that despite this you liked our park, facilties & staff.

Perhaps you would consider visiting us again in more clement weather.

A aimé Very polite and helpful staff. The bar staff remembered our drinks order, so they got them ready when they saw us coming. Great quiet site with plenty of pitches. Good clean toilet and shower blocks.
Easy access to the waste disposal.
If you want a relaxing place to stay and not go anywhere then this is great. Not ideal if you like exploring the major towns and cities.

N'a pas aimé The cafe meals where good but not the price. no menu so didn't know the cost before having the food.
Some touring caravan pitches were a bit uneven.
Location was not what we expected, had to travel 30 minutes before you could go anywhere as it is a bit remote.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for reviewing your stay with us.

We are sorry to hear that you found our location too remote for you and that you disliked the prices in our cafe.

We are pleased to hear that found our staff polite & helpful, this is something that we pride ourselves on, along with the cleanliness of our facilities.

Thank you for recommending us to friends, even though the park is not one you would visit again.