Brighouse Bay Holiday Park

A aimé Plenty of washrooms,toilets, washing up places. All clean that we used. Site was lovely and clean. Except where people had dumped rubbish next to the bins.

N'a pas aimé Lots and lots of empty tent pitches unfortunately with two young children we were sited next to the main thoroughfare. The site does have a 10mph speed limit however there were several cars way in excess of that.
The onsite shop is tiny for such a big site and stock very little. In fact on the warmest day we were there the shop had only a handful of tiny water bottles left.
It is way off the main roads and a long way from any shop so if you are going there with little knowledge of the place take ample provisions.

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A aimé Very nice site. Excellent for kids

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A aimé Stayed a weekend recently camping ,we found our first visit to be excellent , loads of family’s enjoying the cracking weather , well run very very tidy , toilet block clean and as expected .We will be back thanks to all involved.

N'a pas aimé n/a

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Réponse du gestionnaire : Hello,

So glad you enjoyed your stay on the park. We look forward to seeing you next time you visit.
I will pass on your thanks to Katie. :-)

A aimé Facilities were good and site was much bigger than expected and very picturesque in places. Beaches were great. Staff were all lovely and even did gluten free pizzas for my wife who’s coeliac

N'a pas aimé Few days shower blocks were partially flooded but suspect that was due to individuals rather than site staff

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A aimé Nice beach- it was a 10 minute walk from the camp.
Walking routes were pretty
The pitch was also a good size

N'a pas aimé We had a few issues at this place-
We noticed that the "quiet time" wasn't followed by everyone and the nights were loud.
There were extra charges for everything. The pool was extra charge and so was a table at the restaurant.
The toilets and washing facilities were very dirty and full of spiders. Toilets are unisex.
The website was very out of date and doesn't have any of this information.
No phone signal and the WiFi you can pay for was awful and didn't work half of the time.
Staff could not answer questions

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Réponse du gestionnaire : Hi

We do state on pitch up about the charges for the pool.
We don't charge extra for a table in the restaurant, obviously you do have to pay for your food.
We have separate toilets for ladies and gents at one of the toilet blocks and the other one is unisex.
Our website for Brighouse Bay is a brand new website, which has only been online for a few weeks, definitely
not out of date.
We do advise that phone signal doesn't work except in some areas of the park.
The WIFI is improving all the time, and is work in progress.

Unfortunately we cannot be responsible for other peoples behaviour when they are on the park, we do tell everyone the rules when they arrive, we would hope that people would have consideration and respect for other customers on the park.

A aimé Club house good, easily accessible, clean grounds. Had plenty space at non electric tent pitch
Good facilities, did prefer toilets and showers near reception. Had toilet and showers together.

N'a pas aimé was on way to tent from club house, around 10 pm . Pitch black, had to use phone to see where we were going. Previous visitor to place had advised very well lit up at night. Paid for use of WiFi but didn’t get good reception.

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A aimé The staff were all lovely and very friendly. Club house pizza was a 6/10 but only because it was on time and hot .

N'a pas aimé Well where do I start ! I’m sure the “Holiday Park” looked great in the 90’s or even the 00’s. ( The Website is not how it is now ) . Sadly very run down and not enough staff to deal with it. The whole site needs work, broken fences , tree removal, mess every where you go it’s like an un finished project, It’s a clean as you pitch kind of site . Recycling what recycling , obviously the new rules and HSE must be different in Scotland ? In the words of my 13 year old it’s RANK , loud family groups , kids unsupervised, electric scooters, don’t even start on the bathrooms , Nappies left in the shower area ,dirty floors, , it’s just grotty. If it’s going to keep this many pitches another bathroom would be an asset. Going to said bathrooms at night was a case of dodge the parties and litter in the play park . Open bins, Dog poo bins over flowing (especially at the top of the site near the golf course). It’s a beautiful area and this place could be so so much more. Credit to what that staff for trying to keep it all under control .

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A aimé Size of pitches, cleanliness of toilets and showers. Great location

N'a pas aimé Shop was really expensive . Have to pay for Wi-Fi

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A aimé Would recommend this site to anyone, especially families. The playground has a lot of things for children to enjoy.

N'a pas aimé The onsite shop is really expensive and the lack of wi-fi

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Réponse du gestionnaire : Hello

Thank you for visiting our site and that you enjoyed your stay. Lots of children love the playpark, so I am glad that yours did too. :-) The shop onsite has lots of price-marked things, which helps to keep prices down.

We hope to see you again in the future and look forward to welcoming you back.

A aimé We loved this for a family weekend away and will definitely be returning.

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