Sandylands Holiday Park

Toilet block was warm. Close to town which was good, only small but we spent quite a bit of time there.

The pitches were watered logged due to rain. The toilet block was not quite as corona virus safe as some of the other sites we’ve been to. Plus the showers were the swimming pool taps which you had to hold down. The toilets ran out of loo roll quickly also. Not their fault but most of the site activities were closed due to corona virus, so no arcade or pool but the bars were open and they shown a film at night instead of a show. The entertainment area was very badly run. They had in and outs due to corona virus but the staff made some people stick to the in and out zones and others could do what they want. They opened a fire exit open on an evening as an exit out the building but it wasn’t clearly marked and if you did find it you were greeted by a load of smokers. They also left an alarm going off all night long and had a lot of rowdy people around the site.

Friendly staff

Everything else, avoid at all cost

Nothing

Pitches very close at one time there was no way to get moved without asking neighbours to move. Given current policy r.e covid there was lots of signage about how they were addressing concerns but no action to follow any. Toilets dirty throughout day and night. No signage for chemical disposal and fresh water/ pot cleaning. I sat and watched people empty chemical waste in pot sinks then others came along and washed dishes in same sink, staff also witnessed this. Water tap in middle of pitches didn’t work, was advised this hasn’t worked since the staff member I asked had started working there a couple of years ago.

Beach

Weather

The beach nearby

No soap in toilets during coronavirus outbreak until we asked and them still being built! Entertainment was supposed to be cancelled due to social distancing- it wasn't . No motorhome service point. Park workers racing around in buggies with gas bottles behind irrespective of children playing near touring pitches or pedestrians.
Shouldn't have been open at all but not able to get a refund - clearly cash means more than safety to park dean.

The touring pitches now have hard standing and have all been improved to a high standard, toilets and showers lovely and clean, just a short walk to beach, staff very friendly and helpful.

–

Nothing

Got given a pitch number, got to the pitch and someone was already on it. Back to reception and the girl said " just take any everybody else does". The train went passed every 20/ 30 minutes. Pitches are next to the works department which looked like a scrap yard. Waited 1 hr for fish and chips, from the chippy, chips not cooked still hard. Could not wait to leave, in fact that was the best bit.

Park was clean to a decent standard. Been in cleaner however there was nothing to complain about unlike other campsites. Touring Toilets were up to standard aswell however only 2 showers per gender. Prices of on site restaurant were as expensive as expected however there was deals on for breakfast lunch and dinner.. 2 english breakfast for 6.25 + kids eat free. Drinks better priced than Haven parks. Fair ammount of amusements, not too many that you blow all your change. Swimming pool was basic but kids pool was heated and the pools required booking which meant no over crowding. There was some good pool activities you could book for older children. Our daughter is only 1 so the quiet shallow heated baby pool was perfect.

Entertainment was decent for one of these places and there was enough to stay busy for a few days in surrounding areas, saltcoats itself however did not have much but would probably be nice on a sunny day.

WiFi all arround the park, did cost but moderately reasonable price

Pitches were very close after awning and car parked allong side caravan. However it wasnt impossible to fit, just rather close. Trains went by the touring area at night, however they weren't quite as loud as youd expect. Not enough showers if site was busy. Chip shop shut during the week. Shop closes early before 7pm (not unusual for caravan parks to be fair)

Worst part however was the power cuts on the touring area.. initially during the day there was a full local area power cut for an hour or so, however arround 9pm the same night, power was lost to the touring area meaning no electric heater in our caravan with a 1yo. Wasnt fixed untill the morning.

Everything food was great bar staff and waitresses were best ever no body telling kids to be quiet kids running about being kids laughing being kids so many other sites are stuck up want everybody to be quiet not Sandylands it’s perfect for us loved it will be back as often as possible thank you Sandylands staff all of them reception as well made our time away great

Nothing

Good level pitch. Heated shower rooms and good showers. Friendly, helpful staff.
Good WiFi.

Next to railway line.