Chapmanswell Caravan Park

A aimé : Friendly site with play park for children covered from the rain. Nice pub onsite with food and a pool table for older ones. Good entertainment. Clean facilities and nice showers. Good location to explore surrounding area. Quiet at night.

N'a pas aimé: Nothing.

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Réponse du gestionnaire : Thank you for your lovely review and hope that we get to see you again

A aimé : We booked last minute for the bank holiday weekend and was our first time tent camping as a family. It was so good we extended our stay. Staff were amazing! Really friendly, kind and couldn’t do enough for us. We didn’t want to leave. Very family friendly, clean and the showers were great and hot! Good evening entertainment and lovely food. The kids made some lovely friends. Lots of places to visit and things to do within a 30min drive. Definitely will be returning.

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Réponse du gestionnaire : Thank you for your lovely comments, we're so pleased to hear that you had a lovely time and look forward to seeing you again.

A aimé : Playback undercover, small club house. Smaller site . Very friendly staff allover. Clean facilities.

N'a pas aimé: Very windy for our stay unfortunately. Food in the club house could of been a little better.

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Réponse du gestionnaire : We're pleased that you found all of the staff very friendly - we always aim to give a warm welcome

A aimé : Friendly staff from the start, very helpful and welcoming. Good pitch size for tent. Park is under a shelter roof, which Is good if it rains. They do a tuck shop 6pm-9pm, all pocket money prices, great selection. Clubhouse is well stocked, good prices too, nice food selection, pool table £1 a go. Nice clean toilets and showers. Laundrette on site too.

N'a pas aimé: Nothing

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Réponse du gestionnaire : Thank you for your comments. We are very glad that you enjoyed your stay with us and look forward to seeing you again

A aimé : The price and location suited the purpose. Staff all seemed friendly and helpful.

N'a pas aimé: Facilities are a bit basic. Overflowing bins are a bit of an issue for me personally.

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Réponse du gestionnaire : We're always pleased to hear that all of our staff were friendly and offered a warm welcome. We take on board your comments about the bins, we were fully booked and very busy towards the end of August but that isn't an excuse - we will ensure that this doesn't happen again

A aimé : Lovely campsite Everyone was so friendly Would definitely go again

N'a pas aimé: The price of the food for adults was rather expensive considering what you got

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Réponse du gestionnaire : Thank you for your review about our lovely campsite we are so pleased that you enjoyed your stay with us and found everyone to be friendly and we hope to see you again, we have noted your comments about food and prices we working hard to make sure we offer a varied choice of menu and always aim to offer good value for money.

A aimé : Friendly and helpful staff. Lovely pitches. Great food served at the bar and very reasonable prices too. Showers and toilets were clean and up to date. We enjoyed our stay so much we stayed an extra night!! Highly recommend 😀

N'a pas aimé: None 👏

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Réponse du gestionnaire : Thank you for sharing your experience. We loved hosting you and hope to see you again in the future.

A aimé : We stayed on a an electric grass pitch, Lovely little site, nice flat pitches and plenty of room. Toilet and showers were clean and the Staff were very friendly. The club house was a good size with reasonably priced drinks . The food is excellent especially the pizzas. All in all a great stay.

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Réponse du gestionnaire : Thank you for your lovely comments we always love to read the positive feedback and are glad you enjoyed your holiday, we hope that you visit again soon.

A aimé : Helpful staff Nice play area for the kids

N'a pas aimé: Had to leave early as a few of our party contracted norovirus during our stay. When I mentioned it to staff they seemed to know it was going around but never mentioned it to us on arrival. Facilities weren't cleaned regularly, I only saw one cleaner during our stay. The pot wash area never had hot water available and again wasn't clean. There are 6 showers on site 2 didn't work and the other 2 (in the men's loos) had extrwanly low pressure. To the point that water actually stopped running

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Réponse du gestionnaire : We are sorry your experience was not the same as others who holidayed on our Park at the same time as yourselves. The facilities are cleaned at 3am every morning and are checked and cleaned regularly during the day, We have not had any other reports of norovirus, and we hope that those affected are now fully recovered. We did have a party who arrived and asked for weak tea for their child who had been sick on the journey, which is what a member of staff mentioned to you. No-one reported broken showers or dirty facilities. Members of staff staying on-site also use those facilities and they have not reported issues either. The pot wash boiler was playing up, and was out of action for a few hours whilst we were waiting for a replacement part. but for those who reported no hot water, we either re-lit the boiler or washed their dishes for them in the Kitchen dishwasher. I know that some unsupervised children made a bit of a mess in the pot wash filling up water pistols and spraying water everywhere, but rather there then in the toilets! We have also spoken with EH regarding our procedures and your concerns.

A aimé : Had a great week, was sad to leave! Paula, Mandy & Mel were great hosts. All of the team were really friendly & amazing with the children. Nothing was too much to ask. All went above for the children especially. We spent every evening in the club house, good atmosphere and had good entertainment on. We had some lovely meals & breakfasts! Shout out to Mel she was great with our girls and made them feel really good in themselves & did so much for them! Thank you

N'a pas aimé: Nothing.

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Réponse du gestionnaire : Thank you for your comments, we will make sure Paula, Mandy and Mel know. It was great to host you and your family and hope to see you again.