Moorhead Country Holidays

A aimé : Swimming pool, hot tub, quiet pitch, games room with lots of board games to be played as well

N'a pas aimé: Having to pay for swimming( didn’t know until little one was ready and dressed)
All grass so getting out with the car is difficult when it’s been raining as it’s extremely muddy

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Réponse du gestionnaire : Thank you for your review, and pleased you enjoyed your stay, and made use of our games room.
Sorry you did not realise swimming was not included, it is very clearly written in our discriptions and the cost.
We also advertise as a grass pitches for tents, unfortunatly when it does rain grass becomes wet and muddy.

A aimé : Lovely staff, beautiful setting, handy location for travelling around Devon and Cornwall. Nice little bar on site, good space for the children to explore and roam. Excellent range of games and things for the kids to do inside. Pool was clean and well kept. Showers and toilets were immaculate. Good size pitch size too.

N'a pas aimé: Not a lot!

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Réponse du gestionnaire : Thank you Claire for your very kind review, we are so glad you enjoyed your stay and hope to see you again in the future.

A aimé : Wonderful staff and wonderful location

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Réponse du gestionnaire : Thankyou for your kind review we hope to see you again in the future.

A aimé : Absolutely loved everything about this site. The staff, the facilities, so much to keep the kids entertained. The sunsets and the phenomenal stars! They’ve only this year opened the campsite but it’s a hidden gem. We will definitely be returning next year.

N'a pas aimé: Nothing to dislike

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Réponse du gestionnaire : Thank you Jannine for your lovely review, we are so glad that you and your family enjoyed your stay, and look forward to seeing you again in the future.

A aimé : Play area, pitch and putt, walking around the lake, pitch sizes, wonderful staff, indoor pool and hot tub, great games room, nice area to do dishes and laundry, when the weather is good you can see the stars clearly at night

N'a pas aimé: One toilet and shower/changing for the women.

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Réponse du gestionnaire : Thank you for your kind review we are glad you enjoyed the facilities.
Just to let you know free wifi is available in the complex.

Kind regards,
Mandy, Tom Martin and Tessa.

A aimé : Nothing

N'a pas aimé: Absolutely horrendous attitude and customer service from business owners.
Not child and family friendly, 20/30 mins from anything.. ie beaches, supermarkets etc.
road to campsite I awful, full of pothole. The sites private driveway for customers had large pot holes.

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Réponse du gestionnaire : As in our terms and conditions:
- Quiet hours must be respected between 10:30 pm and 7am
- Be mindful of other guests staying on site at all times, and respect their peace and tranquillity.
- We have a zero tolerance of any illegal substances. If in our opinion any person is not suitable to continue their stay because of unreasonable behaviour or nuisance to other guests, the contract may be discharged immediately with no refund.
- Children under 14 must be supervised by an adult in the games room and around the complex.
- Please return all borrowed items in the same condition as found.
- Ensure all non domestic waste is taken home, including tents and camping equipment.

A aimé : A fantastic, quiet, friendly family run campsite and holiday complex in a beautiful rural setting. We loved the trampoline and swing, games room and access to the onsite pool. The restaurant and bar were welcoming and the food was lovely. The pitches were spacious and there were only a few other campers so plenty of space.

N'a pas aimé: The only thing that let this site down was a single shower/toilet for each gender for all the campers. Be prepared to wait/come back later if you need the loo or to have desperate kids banging on the door while you grab a quick shower!

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A aimé : Everything. Lovely place to stay. So many things available and great family run complex.
My children absolutely loved it and we would definitely visit again

N'a pas aimé: Only critism is that there is only one toilet per gender, that is also joined to the changing room and shower so limits availability to access which isn't ideal with younger children mainly.

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Réponse du gestionnaire : Thank you for your lovely rewiew, we are so glad you enjoyed your stay, and would love to welcome you and the girls, back in the future.

As a 28 day pop up campsite, we realise that the changing rooms could be enlarged, if we feel the site is successful,
we would definetly get this done. In the mean time we are keeping our numbers low, and have not yet 'fingers crossed' noticed any quewing.
Kindest regards,
Mandy Tom Martin and Tessa.

A aimé : We had a warm welcome when we arrived and was shown around the facilities.
The pitches were spacious and flat and the distance to main reception and toilets was not too far.
The games room and swimming pool went down a treat with the children (I loved the hot tub!) and as it rained on our last day, we spent most of our time in there to keep dry. There was so much to do if the weather is not good- Hundreds of games, dvds, a pool table, table tennis, darts and table football.
When the weather was nice, we enjoyed a walk around the lake and the children loved the play area. There was also pitch and putt.
The facilities were clean and I could tell that a lot of time and effort had gone in to making this place modern and appealing. There was a bar and restaurant which also did take away food.
The area was quiet and away from main roads. The only noise we heard were the neighbouring farm animals but even they were fairly quiet! The sky at night was beautiful and full of stars due to low light pollution in the area.
I would definitely book again. Its a great location for exploring North Devon and close to a shopping centre with food outlets and a supermarket.

N'a pas aimé: Just a suggestion and definitely not a complaint but an area for campers to prepare food away from the tent would be handy. A microwave would also be good. There was no kettle but when I asked for one, it was brought out instantly and nothing was too much trouble.

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Réponse du gestionnaire : Thank you for your very kind review, we are so glad you and the girls enjoyed your stay and the facilities.
We look forward to welcoming you back in the future best wishes Mandy, Tom, Martin and Tessa.