Smithills View Campsite

A aimé Had a great time and met some lovely people… staff are great I have no complaints. :) I would definitely go back.

N'a pas aimé None.

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Réponse du gestionnaire : Thanks for the kind review and for visiting our site

A aimé on site bar
pizzas
quite at night

N'a pas aimé don’t like communal bathrooms and not enough showers for the amount here

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A aimé Pitch we were on was OK, but had to move around to try and find ground we could put the tent pegs in as the ground was full of concrete under the grass

N'a pas aimé Washing and toilet facilities were awful, one shower inside and 2 outdoor showers which I can only describe as make shift huts. Very dirty, toss up between wether you were scolded or were frozen whilst showering. Shower curtains badly needed replacing as full of holes.
Washing up station, had to be cleaned before you could use it. I know it's camping but I think even basic hygiene standards should be adhered to. Sorry but will not be returning. Nobody to greet you when you arrived, didn't have a clue where our pitch was had to find somebody to show us.

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Réponse du gestionnaire : Thank you for taking the time to leave your feedback. We appreciate all guest reviews as they help us continually maintain and improve our site, though we would like to provide some context regarding your stay.
Ahead of your arrival, we provided a detailed site map, pitch guide, and arrival information explaining our self-check-in process and layout. During your stay, when you raised concerns regarding the distance from Pondside Pitch A1 to the facilities and our advertised unisex layout, we immediately offered to relocate you to an alternative pitch closer to the amenities. We also offered a 50% refund should you have preferred to cancel your stay given the severe storm warnings and wet conditions that weekend. You chose to remain on your original pitch.
Regarding the pitch itself, Pitch A1 is clearly listed and booked as a combination grass and hardstanding pitch, which features a solid sub-base designed to support vehicles and trailer tents alongside the grassed area.
We take site cleanliness very seriously and clean our facilities regularly, though heavy rain and mud during stormy weather present extra challenges for wash areas accessed from outdoors. That said, we take practical feedback on board: the shower curtains have since been replaced, and our shower temperature controls are being checked to ensure consistent performance.
We are sorry that your experience did not meet your expectations under challenging weather conditions, and we wish you all the best with your future camping trips.

A aimé Friendly owners and bar opened by owners on Friday because of weather

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Réponse du gestionnaire : Thanks for visiting and writing a great review despite the storm

A aimé Location of the campsite was really idylic with a relaxed, friendly atmosphere. The orchard was a nice surprise. Campsite was very well organised and layed out with easy access to facilities.

N'a pas aimé We tried to get a firepit on Friday evening but there weren't any left.
Some of the toilet block facilities were lacking. I.e. hand drier, bin, paper towels

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A aimé Belting small little campsite. Family of 4. Age 6 and 15 children. The Sites Clean and tidy. Could do with another sink in the toilet/shower area tho . We will defo be returning

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A aimé Nice tidy campsite, easy to find.

N'a pas aimé No entertainment or bar, toilets are a bit far away from the family area.

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A aimé Good communication via WhatsApp. Basic campsite but with everything you need, although I didn’t try the one shower available. The communal Saloon looked great but sadly there was nothing on during our stay.

N'a pas aimé The site could do with some TLC. It has lots of potential but sadly a lot of the areas cannot be used as they are so overgrown and neglected.

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A aimé The family field we had was lovely and only us and one other tent when we arrived, saw the cows straight away and love the look of the bar area that’s sometimes open for functions and party nights. Great communication prior to arrival. Toilets basic and clean and functional. We booked this site as classed as a small site and thought it would be quiet.

N'a pas aimé The site Would have been great but then 2 lots of 3 families turned up. So big groups. Music and alcohol straight away. One lady kept screaming at her kids to be quiet. The kids were just playing nicely. sadly I could not listen to the screaming we don’t live far so we packed up and left not the fault of the site. Just unfortunate timing

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A aimé Mine and my partners first camping trip, and not the last. We thoroughly enjoyed our short stay and would/will stay again. The facilities are more than adequate for what you get and although we didn't use the fire pits we liked the idea of them being available.

N'a pas aimé Our own tent 😂
As it was our first camping trip we bought a cheap and cheerful tent. The problem with it was there was no ventilation and we were dripping in condensation.

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