Shepherds Views Holidays

A aimé : Good location, booked in by two lovely ladies.

N'a pas aimé: Wc's and shower block was very dirty eg the drains in the showers was full of hair that had been there some time as I went to remove mine it stunk, no soap at the sink to wash hands, the recycling bin was so overflowing that the wind started blowing stuff around the park

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Réponse du gestionnaire : Thank you for your review I am confused as to how the accomodation is a 2/5 when you provided your own caravan In regards to the showers and toilets, they are cleaned everyday, the floors are scrubbed and washed down, if the soap dispenser was empty you could have let a member of staff know and they would have refilled it for you. The recycling bin has a lock on so i am unsure as to how this was overflowing. I personally emptied the bins every morning by hand as we were waiting for another bin from the council unfortunately this didnt arrive. The bin gets emptied every wednesday and was emptied on the day of your departure. I am unsure on how you can comment on child friendliness when you travelled as a mature couple without children. I would have appriciated it if you had let a member of staff know your concerns and we would have been able to rectify it while you where still staying with us. During your stay you never came and infromed me of any of the above and i had spoken to you and seen you on numerous occasions. thanks Rachael

A aimé : Very nice Staff. The girl who welcomed us did everything to make us feel good. She helped with everything and explained everything as needed. She brought our wood and waited by our field so we wouldn't have trouble finding a place. I am very satisfied

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Réponse du gestionnaire : Thank you Marzena for your lovely review I am so pleased you enjoyed your stay and i hope to welcome you back again soon Kind regards, Rachael

A aimé : Really nice and peaceful. Quite large pitches. Lovely friendly staff and just generally a nice place to stay a couple of nights. Half an hour walk to a local village and beach however no footpath. Everything we wanted to do meant driving to it but that wasn't an issue for us. Didn't use wifi so can't really comment on whether it was good or not

N'a pas aimé: Now I'd say the site was relatively clean but the shower block was supposed to be mopped by each person using them. This doesn't seem to happen with most campers so the cubicles always dirty, hair around basin and toilet. Hair stuck to the wall. Dirty water on the floor, i mopped before and after but the mop left outside was dirty too so could hardly clean properly. The shower block wasn't cleaned by staff at all that weekend and the same rubbish was in the toilets bin Friday - Sunday and hair building in corners of the floor. Everything else ok just think maybe someone should oversee the cleaning (this was not the main shower block)

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Réponse du gestionnaire : Hi Gemma, Thank you for your review Regarding the cleaning of the showers I personally cleaned the showers every day either in the morning or early afternoon, or both if necessary and mop water was emptied and cleaned out at each clean, i also check the showers daily to ensure they are clean and have toilet roll. Unfortunatley i cannot clean up after every use and mop after every camper as i can't physically be at the showers constantly. Regarding the rubbish in the bins they are emptied every morning and the showers and toilets are throughly cleaned. The walk to the beach is a short walk up the main road and then you walk onto a foot path the rest of the way. We are glad you enjoyed your stay, rest assure that those showers are cleaned everyday at least once a day and checked 3-4 time per day including a late night check to ensure they are up to standard and that the toilet rolls are full. They were personally cleaned by myself every morning / late afternoon over the full weekend. kind regards, Rachael

A aimé : Great location with mountain views and lovely quiet site. Good facilities with a large field for playing games, alpacas, a donkey and a horse. Nice showers too.

N'a pas aimé: The position of the fixed campfires means if you have a large family rent you can't use the one on your pitch unless you want your tent to go.up in flames. Such a shame as you can't move them so need to find a vacant one which might be tricky at busy times..if they were approx a metre further they'd be fine e

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Réponse du gestionnaire : Thank you Rachael for your review The Campfires cant be moved due to fire safety regulations, when booking a pitch we do ask for your tent size because some of our pitches are smaller then others. If you had booked a larger pitch then your tent would have been further away from the campfire allowing you to use the one on your pitch, the reason we ask for tent sizes is to ensure that the tent will fit onto the pitch you have booked, if your tent was to close to the fire pit this means your tent is larger than the pitch size you had booked. We can accommodate all tent sizes on our site We are pleased you enjoyed your stay and we hope to welcome you back again soon Kind regards, Rachael

A aimé : Good facilities (toilets, fire pits, showers & washing-up areas), dog friendly, pitches well maintained, excellent location for Lake district and beaches (10 mins from beach) and people running it are very friendly and willing to help.

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Réponse du gestionnaire : Thank you Victoria for your kind review We are so pleased you enjoyed your stay and we hope to welcome you back again soon Kind regards, Rachael

A aimé : Lovely campsite with showers and peaceful

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Réponse du gestionnaire : Thank You Joanne for your review We are glad you enjoyed your stay and we hope to welcome you back again soon thanks Rachael

A aimé : Facilities were great Lovely staff Fire pits - cheap wood Close to local villages

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Réponse du gestionnaire : Thank you Alan for your kind review We are so pleased you enjoyed your stay we look forward to welcoming you back again soon thanks Rachael

A aimé : Size of pitch, bathrooms were clean. Fridge and freezer available. The meadow for the kids to play on

N'a pas aimé: The newer shower rooms flooded so the whole floor was wet meant the kids clothes ended up soaking wet. The gate is locked until 9am this is quite late considering most campers are up early.

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Réponse du gestionnaire : Thank you for your review We are pleased you enjoyed your stay In regards to the New shower rooms they are made for 1 person we do have another shower block which has a larger cubicle in for when familys are wanting to use it with younger children. The electric gate is locked between the hours of 10pm - 9am however you can get of the campsite at any time due to us having a one way system you do not exit via the electric gate. thank you Rachael

A aimé : Enjoyed our 4 night camping stay at the farm. The owners were accommodating and friendly. The facilities were clean and well looked after.

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Réponse du gestionnaire : Thank you Becky for your kind review, We are glad you enjoyed your stay with us Thank you Rachael

A aimé : Being able to have a fire every night. Peaceful, chilled, organised campsite. Staff extremely helpful. Shower and toilet facilities were great.

N'a pas aimé: Nothing

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Réponse du gestionnaire : Thank you for your review we are glad you had an amazing time we hope to welcome you back again soon thanks Rachael