Riverside Country Park

A aimé : Good check in, nice area.

N'a pas aimé: Club house.We couldn't use pool as there was an issue with chlorine levels, waited till we were 5 mins away to tell us the booking they gave us had to be cancelled. Food was awful, just tasted of old fat.we were also told by staff the 2 pence machine in amusement was fixed? As I found out myself. Regular stayers seemed to think they had the right to all grassed area around their caravan, where we were there was a caravan with a huge awening taking up the whole corner we had a bit of grass next to it but when they arrived they parked their car on this grass so we had very little grass to sit on!

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A aimé : The location next to River, which was peaceful considering how busy it was.

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A aimé : Beautiful site close to a gorgeous little village. Clean facilities and very helpful holiday makers.

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Réponse du gestionnaire : Thank you for taking the time to share your experience. We can’t wait to welcome you back on park. Thanks, Team Verdant.

A aimé : We have just came back from 2 nights at Riverside leisure park, we have all loved it! Everyone on the touring site that we were next to were lovely and friendly. The staff were friendly at reception and helpful. Kids enjoyed being able to play in the parks and ride their scooters around site as well as going over to the arcades and night time entertainment. Would 100% go back wish we'd booked extra nights!

N'a pas aimé: Only complaint I have is the swimming pool wasn't open but this was due to high chlorine in the pool.

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Réponse du gestionnaire : Thank you for taking the time to leave us a review. We're glad you had an excellent time. We've passed on your comments to the team on park and hope to welcome you back on park soon. Thanks, Team Verdant.

A aimé : Very family friendly site, lots to do, clean accommodation and facilities were well maintained and clean.

N'a pas aimé: Nothing

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Réponse du gestionnaire : Thank you for your fantastic review, we are so pleased to hear that you had such a lovely holiday at the park. We hope to see you back soon. Thanks, Team Verdant.

A aimé : Very friendly staff, after having some issues with our van the receptionist was extremely helpful and told us not to worry about our caravan as we had to get it recovered. There was also a man who worked in the grounds he was also extremely friendly and helpful he cheered up my little ones whilst we waited for recovery and couldn’t help us enough. Unfortunately I didn’t get his name but really appreciate how friendly and willing he was to help. The young ones that work in the pub are also very friendly and chatty. We will definitely return in the future.

N'a pas aimé: A shame the swimming pool wasn’t open ( due to chlorine issues )

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Réponse du gestionnaire : Thank you for your fantastic review, we are so pleased to hear that you had such a lovely holiday at the park. We hope to see you back soon. Thanks, Team Verdant.

A aimé : Compact accessible site near to all amenities and 20 min walk to town.Pool lovely and warm and clean and free if using campsite. Toilet shower block with 3 toilets showers and sinks. Site clean looked after. Reasonable play area .

N'a pas aimé: Feel not enough bathroom facilities for the number of occupants visiting the site. Also not using wet room fans so enter through a mist of dampness as fans can't cope. Play area a fair distance away from your pitch

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Réponse du gestionnaire : Customer feedback is incredibly important to us as it helps us identify what we do well, and where improvements can be made. Be assured that your feedback was passed to the Senior Management Team to ensure that matters raised are addressed accordingly. Thanks, Team Verdant.

A aimé : Very satisfied. Lots of indoor and outdoor attractions. Very recommended

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Réponse du gestionnaire : We’re pleased you had an excellent time at the park. We hope to welcome you back again soon. Thanks, Team Verdant.

A aimé : Great base to explore Northumberland, tidy site, nice staff, ice cream

N'a pas aimé: The clubhouse is far too small and the pods don't sleep 6, you'll get one double and 1 single in at a squeeze, poor signal and wifi

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Réponse du gestionnaire : Customer feedback is incredibly important to us as it helps us identify what we do well, and where improvements can be made. Be assured that your feedback was passed to the Senior Management Team to ensure that matters raised are addressed accordingly. Thanks, Team Verdant.

A aimé : Proximity to wooler, pitch was good size. Staff friendly

N'a pas aimé: Toilet and shower facilities were tired and need an upgrade. Toilets were not very clean.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to leave us a review. We're glad you had a good time. We've passed on your comments to the team on park and hope to welcome you back on park soon. Thanks, Team Verdant.