Marina Base Camp

A aimé : Quiet and simple. No frills camping. Enjoyed

N'a pas aimé: Rubber bits on the astroturfing got everywhere.

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A aimé : Very quiet

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A aimé : Easy to book, water was available

N'a pas aimé: The location was at a back of industrial unit and was very basic and the site is also used full time by other users. We did not feel safe at this location. The advert gave a misleading images of the location

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A aimé : Nothing

N'a pas aimé: We did not stay. Drove in and drove straight back out. Not a campsite, it’s an industrial car park with fake grass which is turning black laid down. Really nothing good about it. It felt creepy and there is no way we could’ve stayed there. No refund offered which is annoying. Waste of £16. Did not interact with owner so can’t comment on customer service or WiFi as it’s so awful we were there less than 10 minutes.

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A aimé : Very beautiful peaceful site. Very friendly people thoroughly enjoyed our stay. Thank you so much for being so welcoming .

N'a pas aimé: Nothing

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A aimé : Very nice and quiet

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A aimé : Didn’t get to find out

N'a pas aimé: We arrived with our Motorhome to find there was no space for us. We parked where we were told. Within minutes told to move very close to water. Then a small van wanted to leave site, which struggled to exit. At that point we left. No where for us to turn so had to reverse past parked vehicles. It was nothing like the pictures on pitch up. Would not recommend at all We paid to stay for 3 nights. No money refunded. Units and commercial vehicles all packed in a small space with no thought given to safety.

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Réponse du gestionnaire : Dear customer. We are sorry to hear that you were not satisfied. You have failed to specify that you motorhome is over 8 m and to book as a large unit. You could have done so in the emails, phone calls that we have had prior to your arrival. When you arrived with your large unit and the bike rack on the back you have parked on the angle thus blocking the access, that is why you were asked to move. The pitch allocated to you is next to the Lydney Canal and yes this pitch is 6feet from the water if you felt uncomfortable with the distance to the water then you should have turned around and face the other way. I have offered you help, I have asked staff members to assist you, I have asked our customers to move their vehicles for you - you have said that you would rather sleep somewhere in the layby. Our refund policy states no refunds within 24 hours. Despite this, I have refunded money for all three days that you have booked minus Pitch up fee and the cards fees. We are a small site along a canal and the site is shaped accordingly. We are basic site and I do not proport to be any else on the website. This is reflected in our prices. Kind regards Marika Strnkova

A aimé : Lovely stay at Marina . We saw the ducks and a kingfisher . Toilet very clean hot running water . Price per night very good for what we got for our stay . Peaceful stay

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Réponse du gestionnaire : Thank you very much for the photos, I have been trying to get the photo of the kingfisher sitting on that pole for three years now. I am rally glad you have had a peaceful stay. Kind regards Marika

A aimé : The peace and quiet. The owner was very polite and helpful. The toilet was warm and clean. We will definitely be returning again in the near future.

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Réponse du gestionnaire : Hi Kathryn We are glad you have had a peaceful time, we would love to have you back any time. Kind regards Marika

A aimé : Ease of checking availability and ability to book online through Pitchup. Reasonably priced for what is on offer. Quiet site so slept well.

N'a pas aimé: Out on a limb. No mobile signal on Vodaphone. Three network reception weak but usable. Freeview signal not good enough to watch TV. Not the fault of the site owner - just giving a headsup!

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