Beautiful, clean, quiet and relaxing site. Wonderful staff!
Natalie M.Confirmada
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Absolutely beautiful site! Immaculate facilities! So quiet and serene. Hosts were friendly and very helpful :)
No me gustó: There was nothing to dislike - honestly!
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Handy easy to find location. Good toilets/showers. Nice walk down to the Wye. Good pub 5m drive away.
No me gustó: Fishing location not worth the effort involved in carry kit to.
Pretty, and well serviced site
malcolm b.Confirmada
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Dog walking services
Friendly people
Well maintained services
Clear instructions
Perfect location
Closes to offers dykeNo me gustó: Nothing
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Very quiet tidy site, facilities spotless. James was very welcoming & explained everything on arrival. Will definitely plan a return visit
No me gustó: –
Super small friendly site
Christian B.
Confirmada
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Lovely site with very friendly owner. Very tidy site with pristine facilities. Lovely walk to the village along the river. Highly recommended.
No me gustó: Nothing
Clean showers and toilets and lovely …
Val G.Confirmada
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Clean showers and toilets and lovely river walk into Hay
No me gustó: Push button shower
- Parcela de suelo duro con electricidad para caravanas y autocaravanas
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Traducir (A través del Traductor Google)Me gustó: Friendly welcome, spacious site, clean facilities.
No me gustó: –
Excellent site. Welcoming. Clean facilities. Well spaced pitches.
Angharad M.Confirmada
- Casa móvil 3 habitaciones
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Traducir (A través del Traductor Google)Me gustó: Easy booking, and communication with the owner. Great location, and easily accessible while still being peaceful. Well looked after statics. Accessible walking to Offa's Dyke path and Hay itself. Children's play area (field) was great. Information provided at beginning of stay was spot on. Responded swiftly to queries once on site.
No me gustó: –
-Owners seemed lovely -Facilities are spotless …
alex W.Confirmada
- Casa móvil 3 habitaciones
- Recomendaría a amigos Visitaría de nuevo
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Traducir (A través del Traductor Google)Me gustó: -Owners seemed lovely
-Facilities are spotless
-Great walks nearby
-Lovely campsiteNo me gustó: When we arrived we were asked if we had bed sheets for our caravan stay. We missed this info as it's tucked away on the pitchup website, it said to bring your own sheets which took quite a while to find, and wasn't in the confirmation email.
The owner apologised as he didn't send out a message which he said he usually does, and there was nothing in the email or main points about this. I wouldn't usually mind but the cost of hiring the sheets was quoted as £50-£70 which seems incredibly high for a hidden charge. It doesn't even mention the price of this extra on the pitchup website.
It's a real shame and wasn't a great start to the holiday. The couple seemed lovely and were really apologetic, but it's a huge charge to drop on people and I feel the charge at least needs to be listed on pitchup or the email.
As a result I don't think we could go back again. What I'd hope is the owners make that charge explicit and very obvious. At the very least include it in the booking email, so that others don't have the experience we had.
A few other people have mentioned the road noise. You can hear the road which didn't bother us but worth noting if that might bother you.
- Parcela de césped con electricidad opcional para tienda o para tienda remolque (de tamaño grande)
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Traducir (A través del Traductor Google)Me gustó: Small, clean, great facilities and friendly staff. Amazing views too.
No me gustó: N/a
Thank you for your review and kind comments regarding your stay and our site. We are sorry about the misunderstanding regarding the bed linen. However, when booking with Pitchup, on the main booking page for the 3 bedroom static caravan, it says in 2 places about the bed linen- it says 'Please bring your own towels and bed linen' and then further down the page under Other restrictions, it says ' Bed linen not provided'. We do not feel this is 'tucked away'.
It is not a hidden charge as we do not supply bed linen for bookings of 3 nights, so this is not an extra and so is not mentioned on Pitchup.
We are sorry you did not read/notice that bed linen is not included when booking your stay. As you had no bed linen with you, we kindly supplied it, obviously at a cost. We're sorry if it 'took quite a while to find', but we were not prepared for this extra work as we thought you would have read the relevant information. Customers usually bring their own bed-linen- bottom sheet, duvet covers and pillowcases or pillowcases and sleeping bags if they prefer. We pride ourselves on our excellent review ratings and it is disappointing that you have given us 6/10 because of the misunderstanding from not reading all the booking information. We are also sorry that you are unable to recommend us to friends or return to our site.